tontenn

Oh yessssss, you are a star.

That fixed the issue. Amazing, such a simple item. It seemed there was an earlier version of checkout so had to delete that first which would be why it had made a checkout-2.

Thanks so much for your patience and expertise. Really appreciate it.

Hi there, thanks for checking all of that for me.

I have actually already set up a staging site to test this. My major problem is that the error isnt occurring on the staging site. Check for yourself.

Link above

So Im at a loss

• This reply was modified 5 years, 5 months ago by Jan Dembowski.

Thanks again for your help with this. Status report posted below

### WordPress Environment ###

WordPress address (URL): https://gaynation.co
Site address (URL): https://gaynation.co
WC Version: 3.7.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.2.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.9-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 64 MB
PHP Time Limit: 14400
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1c

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.7.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 346.21MB
Database Data Size: 299.26MB
Database Index Size: 46.95MB
wp_woocommerce_sessions: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.28MB + Index: 0.72MB + Engine InnoDB
wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_edd_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_evf_entries: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_evf_entrymeta: Data: 0.36MB + Index: 0.33MB + Engine InnoDB
wp_evf_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_give_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_give_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_give_donationmeta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_give_donormeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_give_donors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_give_formmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_give_logmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_give_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_give_sequential_ordering: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_give_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_maxbuttonsv3: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_maxbuttons_collections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_maxbuttons_collections_trans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mec_dates: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mobiloud_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobiloud_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobiloud_notification_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mobiloud_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_pictures: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_nh_locations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_odb_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 5.25MB + Index: 2.03MB + Engine InnoDB
wp_postmeta: Data: 213.84MB + Index: 29.97MB + Engine InnoDB
wp_posts: Data: 61.53MB + Index: 7.47MB + Engine InnoDB
wp_pps_countries: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 0.81MB + Index: 0.65MB + Engine MyISAM
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_items: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_redirection_logs: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_seamless_donations_audit: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.47MB + Index: 0.53MB + Engine InnoDB
wp_term_relationships: Data: 2.47MB + Index: 1.47MB + Engine InnoDB
wp_term_taxonomy: Data: 0.47MB + Index: 0.47MB + Engine InnoDB
wp_usermeta: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wprss_logs: Data: 4.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 4.14MB + Index: 1.48MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.16MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (53) ###

AccessPress Social Counter: by AccessPress Themes – 1.8.4
Add to home screen WP: by Ziyad Bachalany – 1.6
WORLD MAP: by WP Map Plugins – 2.0
CaptainForm: by captainform – 2.5.3
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.4
Disable Empty Trash: by LittleBizzy – 1.0.0
Login/Signup Popup ( Inline Form + Woocommerce ): by XootiX – 1.3 – Not tested with the active version of WooCommerce
Easy Table: by Takien – 1.8
SM Youtube Subscribe: by Mahabubur Rahman – 2.0.0
Featured Image In Rss Feed: by Dinesh Karki – 2.1
Give - Donation Plugin: by GiveWP – 2.5.8
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.9.0
Google News Sitemap: by Andrea Pernici – 1.0.11
Insert Headers and Footers: by WPBeginner – 1.4.4
Mailchimp for WooCommerce: by Mailchimp – 2.2.4
Maintenance: by WP Maintenance – 3.8
MaxButtons: by Max Foundry – 7.11
MCE Table Buttons: by Jake Goldman
10up
Oomph – 3.3

Modern Events Calendar Lite: by Webnus Team – 4.7.0
OCEANIA MAP: by WP Map Plugins – 2.2.0
OneSignal Push Notifications: by OneSignal – 1.17.9
OneSignal Sender: by Marc Bou Sleiman – 1.4
PHP Compatibility Checker: by WP Engine – 1.5.0
Snapchat Snapcode Widget: by pipdig – 1.1.1
Popup a Poll, Survey, Quiz or Form by OpinionStage: by OpinionStage.com – 2.5.0
Printful Integration for WooCommerce: by Printful – 2.1.7
Public Post Preview: by Dominik Schilling – 2.9.0
Publish to Apple News: by Alley – 2.0.3
Reading Time WP: by Jason Yingling – 2.0.5
Redirection: by John Godley – 4.4.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.1
Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
Eindhoven
The Netherlands – 4.8.7

Author Image: by Denis de Bernardy & Mike Koepke – 4.9.3
tagDiv Composer: by tagDiv – 2.3 | built on 12.12.2018 11:28
tagDiv Social Counter: by tagDiv – 4.5 | built on 12.12.2018 11:28
tagDiv Speed Booster: by tagDiv – 4.1
TotalPoll Pro: by MisqTech – 3.3.3
TwineSocial: by Nitin Tokas
Aaron Fessler – 3.0.1

WooCommerce Product Carousel, Slider and Grid Ultimate: by AazzTech – 1.5.1 – Not tested with the active version of WooCommerce
WooCommerce Admin: by WooCommerce – 0.19.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.17
PickPlugins Product Slider for WooCommerce: by PickPlugins – 1.12.21 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.21.1
WooCommerce: by Automattic – 3.7.0 – 3.7.1 is available
WordPress HTTPS: by Mike Ems – 3.4.0
Yoast SEO: by Team Yoast – 12.2
WP Instagram Widget: by Scott Evans – 2.0.3
WP RSS Aggregator: by RebelCode – 4.15.2
WP RSS Aggregator - Feed to Post: by RebelCode – 3.10
WP RSS Aggregator - Full Text RSS Feeds: by RebelCode – 1.3.2
WP RSS Aggregator - Keyword Filtering: by RebelCode – 1.6.3
NextGEN Gallery: by Imagely – 3.2.18

### Inactive Plugins (4) ###

24liveblog: by 24liveblog – 1.1
Facebook for WooCommerce: by Facebook – 1.9.15 – Not tested with the active version of WooCommerce
Google Tag Manager for WordPress: by Thomas Geiger – 1.10.1 – Not tested with the active version of WooCommerce
Mixvisor: by Mixvisor – 0.4.6

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (4) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
Stop long comments: by WPEngine – 0.0.4
WP Engine Security Auditor: by wpengine – 1.0.8
WP Engine System: by WP Engine – 3.2.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #46948 - /shop/
Cart: #46949 - /cart/
Checkout: #46950 - /checkout-2/
My account: #46951 - /my-account/
Terms and conditions: #16683 - /australias-first-legal-gay-wedding/terms-and-conditions/

### Theme ###

Name: Newspaper
Version: 9.2.2
Author URL: https://themeforest.net/user/tagDiv/portfolio
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: Newspaper/woocommerce/archive-product.php
Newspaper/woocommerce/single-product.php

### Action Scheduler ###

Complete: 1,271
Oldest: 2019-09-09 19:06:54 +1200
Newest: 2019-10-10 18:55:45 +1300

Pending: 2
Oldest: 2019-10-10 19:55:45 +1300
Newest: 2019-10-10 19:55:45 +1300

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Hi there.

Yes for sure here is the shop page https://gaynation.co/shop/

And here is the cart page where the issue happens https://gaynation.co/cart/

Thanks for helping