Hi and thank you for your reply. I would like to say that it is a 5 star plugin when fully working. I searched the internet and found others had the same issue as me but could not find anything to resolve the problem.
after a bit of investigation, i did find out what the problem was and it was in the function.php file. I seems the code I had did not call the jquery script correctly. I added this code and now works fine
// smart jquery inclusion
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, (“https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js”), false);
wp_enqueue_script(‘jquery’);
}
Again, very sorry for the original low rating, this is an excellent plugin but got very frustrated.
Thanks ??