I am having the same difficulty.
I have set up as follows:
– created a page called unsubscribe and added a successful unsubscribe message on the page
– in the settings, added the page location without the http/https – I have tried entering just the page name ‘unsubscribe’ and the address ‘iwellbeing.co.uk/unsubscribe’
– sent a test email adding the shortcode [[unsubscribe-link]] to the footer
I receive the email with what looks like the link but, as with the person that raised this topic, the link is not cllickable.
Please can you help?