tonysab

Hi Marcel, thank you for your reply. Yes the site url is different, I’m not sure really how that came about exactly. However I have tried running it in non Ajax mode and it works fine.
Many thanks for your help.

Thanks, not sure how useful that was.

Here is my site, with a 1900×200 header image specified. Look at the state of it! It looks like it has given the top area a client height of 140 so chops the bottom bit off.

https://radleyvillageshop.com/wp

@theyuv I’m also trying to use a header image with this theme but having awful trouble trying to do so. 1900 x 200 was ridiculously big on a laptop screen, if I make it any smaller it just crops to a ridiculously small thumbnail size image. I must be doing something stupid as I can’t believe it is this difficult to get a header image to work. Would you mind sharing your site URL so I can take a look at yours? Thanks.

I’ve just updated WP to 4.8.2 and have this problem too, even though I have updated to the latest version of the Graphene Theme (1.9.4.3), although I am running a Child Theme. The exact message I get is –
Failed to load content css: //fonts.googleapis.com/css?family=Pontano+Sans

so no mention of either http or https?
Any advice gratefully received, thanks in advance.

Hi thanks for your reply. I must be having a dense moment though as I can’t figure out the best way to do this, I don’t want the image repeating so I don’t know how best to size it – most access will be from a PC but there will also be smartphone and tablet access too.

Hi,

You need to go into Events -> Settings -> General -> User Capabilities. All the tick boxes for each user type were empty. Set them all on for administrator and that should fix it.

I found that since installing BBPress it had wiped all the User Capabilities within Event Manager! Luckily I have it on another site so was able to copy back from there.

Thanks, I’ve done that and found the offender – Query Monitor. No idea why it’s suddenly happened though. Also had the issue of disabling all plugins loses all widgets – good job I had them all documented!
Thanks again for your help.

Thanks. Hmmm doing this is showing up 504 (Gateway timeout) errors on admin-ajax.php. Not quite sure why this has suddenly started happening!

Agreed totally. Thank you once again for all your help and advice.

OK I have tried the Repair tables without any significant difference.

A quick summary of what I’ve done and issues encountered.
I initially tried to export all the content using the Tools->Export option. This gave an error after a while saying export.php not found – I think this is due to memory issues whilst trying to do the export and so I ended up export each type (Posts, Pages, Custom Posts plus a few others) separately. Not a problem (or so I thought).

Then the import also failed because of a 2mb file upload limit – I tried to amend this by adding code to my .htaccess file but I must have done something wrong as it just wouldn’t take it so I ended up splitting the files into smaller ones and importing that way. All seemed to work ok though.

I then used the Graphene theme (as now), created a child theme and copied across styling options etc. All ok and response time very good (occasional long responses but not many). I also copied over the wp_content/uploads on the file system for all the images.

I had a problem with the categories and taxonomies in that none of them that were exported over retained their hierarchy so I spent quite a bit of time adjusting those manually.

Then I discovered a bit of a show stopper – my media library was empty! Apparantly copying the images on the file system isn’t enough and although there are apparantly plugins to load the media library from the server these do not seem to be ideal as they can lose titles and descriptions etc. I don’t think I can build this. Apparantly it does come across had I selected everything from the initial Export (which I didn’t due to the memory limit issue described above).

Also not sure about getting my menus across and I’ve noticed none of the thumbnails of posts etc are being displayed but this may be due to the missing items in the media library.

I’m on the point of giving up now as I’ve spent so long on this and at the moment can’t see a light at the end of the tunnel!

OK GoDaddy have confirmed the current live site and the supportTest site are on the same server and they have no caching set up so I think this correlates to your Bare Bones assumption in that TTFB is based on the first byte back from WP.
So I have spent a bit of time trying to populate the new vanilla site which I have repointed to radleyvillage.org.uk/rv – so far I have managed to export and import all Posts, Pages and Custom Posts. Had some probs with Events and Galleries but I can come back to these. So far so good, response times are good. I then installed and activated the Graphene theme – still good. I will progress the development of this although there is a lot of work required to bring things back in line – Menus, updating URLs, copy over all media (assuming I can just use the file system to do this). Styling etc. Each step of the way I will check response times as I could end up doing all that and switching plugins on as required and end up in the same boat. Thanks again for your help.

Blimey. But doesn’t time to first byte mean the first byte being received back on the browser, so this will include performing the queries plus all the other wordpress bits? The vanilla site is at https://www.radleyvillage.org.uk/supportTest and this shows a TTFB of 2-3 seconds.
Thanks again.

Thanks. I tried this and imported the posts and pages which numbered 274 and 180 respectively. The new site worked fine with those. However I also have almost 1000 Custom Posts which were not able to be imported as it said type not valid. Similarly some of the other content which relied on plugins, eg Events, NextGen gallery, also did not import. So I then deleted all posts and pages from the new site and tried again, this time using the WP CSV plugin to export and import all content, this produced a file of 3.7mb in size, however when importing to the new site, after 45 minutes it is still reporting 0% complete and there are no posts on the site.
Thanks for your help and advice so far.

As I suspected, the quickness did not last long. I’m totally at my wits end with this. Further testing with no plugins activated and using the 2015 theme still regularly take 5 seconds for a response. It’s almost like there is something else affecting things as yes I accept there is a poor query in the theme (the theme author has expressed surprise at the issue it has caused) but even if this were resolved it would just mean I would get 10 second responses instead of the typical 20 seconds with the graphene theme and plugins on.
Interestingly I have optimised every table and immediately I was getting sub second responses, I was almost dancing around the room but within a couple of minutes it was back to 20 seconds.
Godaddy have installed a vanilla WordPress install in a subfolder on the site and this appears to run ok although there is only 1 post (the initial display of this did take 5 seconds however but since then it has been fine).
I just don’t know what to do as I don’t feel it is down to a specific plugin or query – yes it would help if the bad query identified was fixed but how do I go about that if it’s not apparently causing issues for others? Should I add an index for guid to wp_posts? But like I said whilst this would improve things I don’t believe it would totally fix them. Even with no plugins and 2015 theme I regularly get 5 second responses for the db. Thanks.