toofastdriving

Great, thanks Marcus. Instagram Shopping already works for all the other products except the ‘hidden’ ones.

Regards
Andrew

Hi Marcus

The issue appears to be within Instagram Shopping specifically. There are 3 sections in Catagogue Manager for ‘issues’ – Dynamic Ads, Instagram Shopping, Page Shops. The ‘hidden’ products are only an issue within Instagram Shopping as they have ‘unmet data requirements’. This only happens with products ‘hidden’ in woocommerce/wordpress.

Yes, the plugin does feed into Catalogue Manager, however the practical functionality of these hidden subsidiaries of Grouped Products does not work as it should. Sadly facebook is unlikely to be able to fix this, it is either up to the plugin, or the shop owner to unhide these products.

Thanks
Andrew

Hi

It’s true the products will sync to Facebook Catalogue Manager, however they do not feed through because they are hidden. Inside Catalogue Manager you can see the issues:

Missing or invalid information
Review why this item isn’t ready to use.
?
Missing or Incorrect Data
This error may appear for up to 30 minutes after you make your updates.
Product not visible: visibility
The product should be visible for Facebook to show it to users.

Thanks
Andrew

Hi Marcus

Thanks for this, and yes it does work – so that’s great! Even before following your steps, each ‘hidden’ product already showed up as ‘Sync and show’ in my product list, so after following your steps I couldn’t see any visible change to see what hidden products were being synced and what were not. Is there any way to see which products this setting has been changed for?

Thanks
Andrew

Hi – thanks for this. I am using the latest version – 2.0.1. Would love to know how to sync hidden products.

Thanks
Andrew

Thanks Tamara – the plugin does exactly what it should do for hidden products – but doesn’t take into consideration grouped products where the individual products are hidden. I have nothing more to add. thanks.

Hi

I am having the same issue. I have grouped products setup where the constituents are hidden, showing only the group in my store. If I change the ‘hidden’ setting to any other option, the product will sync to facebook, however because it’s hidden, it does not sync.

This is probably the correct behaviour for hidden products, but now these items don’t show up in my facebook catalogue because they are part of a grouped product only.

Thanks
Andrew

Hi. I’m using Version 14.16.1 already.

Under ‘Your Profile’ I have a section titled Yoast SEO Settings – there is only 1 setting under this heading:
Disable SEO analysis
Removes the focus keyphrase section from the metabox and disables all SEO-related suggestions.
This setting is not checked.

Thanks
Andrew

Hi – I’m having the same problem. Was there a simple solution?

I’m having the same problem. Have sent several emails and support requests over the last few days, no response.