topsylabs

As far as we know, our button works fine with Tweetmeme. You will notice different counts between the buttons, however.

Thanks,

brian@topsy

Our RSS support does not work. We are removing it from the plugin until we can come up with a workable solution. Sorry. ??

brian@topsy

Thanks for the feedback. We’ll take a look and see if we can improve our support for trackbacks. If you can let us know what themes/plugins you’re using, as well as your sites URL, that would help.

Thanks,

brian@topsy

We’ll take a look and see if we can figure something out. We have reached out to the Thesis author in the past, but he has specifically stated that he is not interested in helping with support for our button, so that makes things a bit more difficult for us. If you and other Thesis users let him know that support for the Topsy button is important to you, that might help. ??

Thanks,

brian@topsy

Daniel,

We’ve heard from some users that the button is working on WordPress 3.0, and we’ve heard of some issues from others. Any chance you’re running the new ‘multi-site’ feature of WordPress 3.0? If not, can you tell us what plugins/themes you have in use? We’re working on a testbed to try to reproduce your issues. Also, if you still have the button enabled and can show us the site you’re having issues with, that should help us diagnose whatever issue you’re having.

Thanks,

brian@topsy

Hey there — this is new to us. Can you provide more info? An example URL, your time zone settings, example tweets, screenshots, etc? We’ll take a look and try to figure it out. [email protected] is the best way to reach us.

Thanks,

brian@topsy

Wonderful! Glad to hear it’s working for you.

kai @ topsy

Sorry, I may not have been clear enough. I mean that the “clear: right;” styling should be applied to the image (in this instance, the darkowl_blue_earth PNG), not the Topsy button.

I’ve done some experiments with Firebug (a Firefox extension that lets a user tweak a page’s CSS and HTML on the fly and see the results immediately in their browser screen), and it looks like simply adding “clear: right;” to the .right and .alignright images should fix the problem.

A line like this in your custom.css should do it:

img.alignright, img.right { clear: right; }

…although you’ll probably also want to add some top margin. (Or maybe just give all .topsy_widget_data divs a bit more bottom margin…)

kai @ topsy

Thank you, that’s an excellent feature suggestion. We should have a bug-fix release coming out later today or tomorrow, and I’m sorry to say, this feature will not be in it; there isn’t time to get it in before the release.

However, I’ll definitely see about getting it into the next release.

kai @ topsy

We’ve just released a new version, with the “preload” feature that should help with quicker loading. Also, we have some back-end enhancements underway that should speed things up even more, soon.

I hope that helps.

Kai @ Topsy

You say, “See this post for example”. Can you provide a link to it? The example would be helpful.

Just at a blind guess, though, can you set the image to “float: right; clear: right”? That might do what you want.

Kai @ Topsy

Hi there folks. If you’re having any issues with the button v1.2.2., the most likely cause is that your browser is caching old files that are interfering with the button. If you completely clear your cache, your issues should resolve. If not, please send a note to [email protected].

Thanks!

brian@topsy

This issue should now be resolved. Do not use the 1.2.0 release, but if you upgrade to the 1.2.1 release, everything should work properly.

We’re very sorry for this disruption in service.

kai@topsy

We’re aware of this issue and we’re working on it. The plugin is not broken, but there are some issues with certain themes/browsers. We expect to have this resolved today.

Thanks,

brian@topsy

Ah, the example is helpful. Now I can understand what you’re trying to do, and why my earlier suggestion isn’t really a long-term solution.

The CSS for the Topsy widget is hosted on our server, and it includes a few !important declarations – otherwise, we had problems with people’s existing site CSS styles accidentally clobbering the button’s layout. (For example, styles that applied to all DIVs or all SPANs.)

We’ll see if there’s good a way to make a centered button.

kai @ topsy