tordan

Dear Sirs,

I have exactly the same problem. Would it be possible for you to share the solution as the thread is marked “resolved”? Many Thanks!

Problem resolved with Eugenes solution.

Thanks Eugene!

Well I dont know what to say. Performance score drops from 76 to 42 without any changes whatsoever. Attempting to run test again does not bring up any results.
Seems my rating was a bit too positive but I will let it stay as is.

Thanks for noticing!
See last posting in the following thread

https://www.ads-software.com/support/topic/sidebar-google-reviews/#post-15180300

Cheers!

Problem solved:

Maybe this explanation will help someone else.

One has to look for an image string under the language translator interface and set the same text for the other language. In my case the string looks like this.

data:image/svg+xml,%3Csvg%20xmlns%3D’http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg’%20viewBox%3D’0%200%2060%2060’%2F%3E

Sorry for wasting your time…I should not have registered the landing page as the reference as that does not have a sidebar. This page would be more appropriate.
https://beauty-4-you.se/en/the-little-shop/

I have used the following short code in the sidebar
[reviews_rating summary=”rating, stars” animate=”yes” review_item_order=”inline” limit=5]

What does not make any sense to me is that the overall rating score/star is working but not the individual scorings when I switch language, which seems kind of strange as both are originating from the same short code.
You have any idea what could cause only the individual scores to fail?
Merry X-Mas!

Hi,

I think I have tried all the settings under advanced with no luck.
I can set so the tag seems to be excluded from translation I.e. I cannot chose the field in the editor.
However when I am switching the language to Sweden the review stars does not stay unaffected but changes from starts to question marks.

The overall Google score which is has an animated style is behaving as it should.

Sorry…

• This reply was modified 2 years, 11 months ago by tordan.