Terri Tutich

Thank you. HTML was enabled, which I kind of figured since I can do text links, and only the images got stripped out. But looking at the Form Fields, I saw the “Allow images in HTML?” was disabled, and I’m guessing that was the problem.

Unfortunately, no. I don’t like the floated buttons on mobile. I’ll just try reordering them. Thanks for your help.

• This reply was modified 1 year, 6 months ago by Terri Tutich. Reason: mark as resolved

Ah, thank you. Is there a way to specify which I’d like to show on mobile other than just changing the order?

Sorry for my delayed response. I hadn’t seen the notification about your reply.

I’ll send the System Report shortly. I am sure that I have updated all the plugins.

Thanks!

That resolved it. Thank you.

Thank you. I submitted a support ticket through the link provided.

Tinyhabits.com

I can’t upload files – how can I send a screenshot?

Sorry – I lost track of this.

I use iThemes Security.

Aha – I deactivated my security plugin and there’s no error showing on the backend.

Any idea what I would need to allow in my security plugin to avoid the error?

Thank you for the update. I will check the sites and let you know if there’s still a problem.

Gah. Seriously. I swear I clear hosting cache like three times. Maybe it was because the db hadn’t been updated when I did that? It’s working fine on the beta site. Will do a final test on the production site before I mark this as resolved.

Yes, it is set to Enabled.

Matt,

Unfortunately that didn’t do the trick. There was no admin notice about the database update, and I went to the direct URL that you gave, which did trigger the update, but the forms are still showing full.

Sorry for the delay. I had temporarily solved it by rolling back to a previous plugin version from a backup. So I made a staging site with the update for you to look at. You can see the form in the sidebar and at the bottom of this posts -https://beta.downstream.city/news/p4-interview-scott-bricker/.

The live site with the previous version currently active is visible at https://downstream.city/news/p4-interview-scott-bricker/ for comparison purposes.

Thanks for that code, @hanlonwebdevs. You just saved me some time. ??