Zillur Rahman

Dear @adamapps,

The issue has been successfully resolved, and the updated version has been released.
Please check it and let us know.

Thank you for your patience and support!

Dear @kdoussaint,

We apologize for the inconvenience you’re currently experiencing. It seems you may be using an outdated version. Please ensure you’re using the latest version.

As per WordPress rules, we can’t provide direct support for commercial plugins here. However, our active support team is available to assist you. Please create a support ticket for further assistance.

We appreciate your understanding and patience.

Thank you in advance.

Dear @adamapps ,

Thank you for notifying us about the security concern highlighted by Wordfence. Our team is already working on a fix, and we will release an updated version of the plugin soon. Your vigilance is appreciated.

Thanks in advance.

Dear @riberlin,

Thank you so much for your enthusiastic feedback! We’re delighted to hear that you find our add-on for Elementor and its widgets so useful. It’s always rewarding to hear from satisfied users like you.

Thanks in advance.

Dear @dzoidberg,

Thank you for letting us know. We’re glad to hear that the issue has been resolved with the latest update. If you have any further questions or need additional assistance, please don’t hesitate to contact us.

Have a great time!

Hello @kocevskiigorw,

Thank you for bringing the vulnerability issue to our attention. We are currently looking into it and will fix it as soon as possible.

We appreciate your vigilance and patience.

Thanks in advance.

Dear @dzoidberg,

Hope you are doing great! We already fixed the deprecation issue. Please check it and let us know.
If you found any issue regarding this don’t forget to remind us.

Thanks in advance.

Dear @itapress,

We are pleased to inform you that we have released a new version which addresses the translation issue. We kindly request you to update to the latest version and share your feedback with us.

Your support is greatly appreciated.

Thanks in advance.

Hello @itapress,

Thank you for testing the new version 3.14.13 and confirming that everything is working correctly now. We appreciate your patience and feedback.

If you encounter any further issues or have additional questions, please don’t hesitate to reach out.

Thanks again for your support.

Dear @kienbien1,

We apologize for the inconvenience. We would like to request you to follow these basic steps:

1. Clean the Cache:
   Clear the cache of your browser, server, or any caching plugin you may be using.
2. Update Element Pack:
   Ensure you are using the latest version of Element Pack.
3. Activate Optimized Image Loading:
   Make sure you have activated the Optimized Image Loading. You can refer to this screenshot for guidance: Optimized Image Loading.

If these steps do not resolve your issue, please share your website link so we can check it properly.

Thanks in advance for your cooperation.

Dear @itapress,

You will be glad that we have successfully fixed the translate issue. we would like to request you to check it and let us know.

Thanks in advance.

Dear @itapress,

You will be glad to know that we have successfully fixed the translation issue. Please wait for the next update to see the changes.

Thanks in advance for your patience.

Dear @shuvo3232131,

We apologize for the inconvenience. We would like to request you to share your website link so that we can check it properly.

Thanks in advan

Dear @shuvo3232131,

We apologize for the inconvenience. We would like to request you to share your website link so that we can check it properly.

Thanks in advance.

Dear @itapress,

Thanks for sharing your issue with us. We will fix it soon and let you know the update.

We appreciate your kind work and support.

Thanks.