transinsight

solved by removing the “prototype” library from our code, so there is no conflict.
(We don’t have information if AddThis still conflicts with that library or not).

any news on this ?

I tried to debug myself but I could not find where is the url built.
I have seen that javascript code is constructed by php, that’s a bit unusual.

The extension of the String classes prototype is processed and merged into the url.

example websites: https://kaimbo.com , https://transinsight.com

Hallo

We also have this problem, but I have more details:
The Url is too long, because a part of the prototype library is copied in it. I looked around but have no idea how/why is this done.
The prototype is required and included by the Kaimbo semantic search plugin.
We are the developers of this plugin, so if you find something, we are also ready to make changes to solve the conflict.
Hopefully it can be solved.

We would be happy to receive suggestions and opinions about the plugin also in the future.

Hallo knowlengr

Thanks for your report, we are looking forward to hear about the experience using Kaimbo.

We analyzed the servers logs as well, and we see that the first registration request timeouted, but it was successful just a few seconds later.

There can be 2 possible cause of the timeout:
Theoretically it is possible that our server was busy for a short while, and did not respond in time.
The other cause may be what I also experienced now with your page, that when I opened it, it was loading for a long time. After loading it once it works fine. (and looks nice by the way ?? )
This can be also the cause why we detected the site as local at first.

So currently we see that the site is indexed, and the search is working.
(is the search box available only for the admin users ?)

Sending requests to gopubmed.org is correct, this is the server holding the indexing and searching service currently. We will switch it to services.kaimbo.com soon.

We included 4 prerequisite checks in the plugin’s settings page.

If none of the 3 protocols work, or the https (443) port is closed, we notice the admin that this is probably a firewall issue on the hosting provider.

If you have this problem, you can contact your hosting provider directly to open the port, and/or enable curl, and file_get_contents.
Or contact us sending the results of the checks from the settings page, and the name of your hosting provider.

in the 1.0.15 we fall back from curl to file_get_contents, and that is not working, we try the wp_remote_post. All of them have tests in the plugin settings.

The last one is even a wordpress function. So if none of these work, this means that there is a problem with the wordpress hosting, the provider should be contacted.

In the update 1.0.13 a “curl” and “file_get_contents” call test is included in the plugin settings page, and we display the corresponding YES or NO.
Currently we use curl. If we found servers where curl fails but file_get_contents works, we implement the fall-back to the second.
We wait the reports, and hopefully one of these will work on the currently failing servers, then we can solve the issue.

We are on the way to verify if these servers are blocking all outgoing requests, or just ours for some reason.
The solution is getting closer, hang on a few days until we come up with the fix, or publish which setting on the server should be changed.
Have a nice weekend !

Greetings

With the version 1.0.10, which logs error messages in a backend section, and not displays them on the site, this problem is corrected.
Thanks for Klaas for helping with email reports.

If there is no counter opinion, I plan to mark the topic as resolved.

could somebody close this, I opened it in the plugin’s forum on the correct place.

https://www.ads-software.com/support/topic/error-connecting-to-the-server-1?replies=1

This is the link to the thread.

https://www.ads-software.com/support/topic/error-connecting-to-the-server-1?replies=1

yes, I do it now. (also, there was some progress)

Hi Klaas

I downloaded the zip, but the .html file is missing from it, so it is still hard to see the problem. Can you send that also ?
My email address is [email protected]

Thanks, Regards, Csaba.