TransportSR

Hi Igor,

Here are 4 different screenshots, hopefully they help.

James

Shipping Zones – https://snipboard.io/zvO4Wl.jpg
Shipping Options – https://snipboard.io/ilefjq.jpg
Shipping Classes – https://snipboard.io/c1Z4FN.jpg
Canada Post – https://snipboard.io/GufJwx.jpg

Here is the link to my checkout page when Germany is selected.

https://snipboard.io/v94Acb.jpg

Hi @maykato I think I had made province not mandatory before, because of the issue I am experiencing. I took some screen shots, but don’t see how I can upload them. In the screenshot you have provided, Canada is the country/region. I find that if the country is changed to Germany (and other countries), the Province box, where it says “Select an option…” completely disappears. For customers from Germany, and other countries, they can’t choose a province, and since doing so is required, they can’t complete the order.

I am pasting the System Report below as you requested.

### WordPress Environment ###

WordPress address (URL): https://www.transportbooks.com
Site address (URL): https://www.transportbooks.com
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.81.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.7.37-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 445.43MB
Database Data Size: 402.66MB
Database Index Size: 42.77MB
wp_woocommerce_sessions: Data: 228.85MB + Index: 0.83MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.48MB + Index: 0.35MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_images: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_pmxi_imports: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_spidercalendar_event: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_ultimate_csv_importer_manageshortcodes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_usermeta: Data: 0.14MB + Index: 0.05MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number_2021: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
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wp_wc_category_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
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wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlockedIPLog: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfConfig: Data: 0.42MB + Index: 0.02MB + Engine MyISAM
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileMods: Data: 6.99MB + Index: 1.49MB + Engine MyISAM
wp_wfHits: Data: 0.33MB + Index: 0.07MB + Engine MyISAM
wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfIssues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfKnownFileList: Data: 3.60MB + Index: 0.45MB + Engine MyISAM
wp_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfLogins: Data: 0.14MB + Index: 0.04MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfStatus: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
wp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_square_customers: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_WP_SEO_404_links: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_WP_SEO_Cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WP_SEO_Redirection: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_WP_SEO_Redirection_LOG: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_action_history: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
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wp_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 4.09MB + Index: 0.56MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.32MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.07MB + Index: 0.02MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.18MB + Index: 0.19MB + Engine MyISAM

### Post Type Counts ###

amn_exact-metrics: 1
attachment: 8798
birs_location: 1
birs_service: 1
birs_staff: 3
custom_css: 1
ecwd_calendar: 1
ecwd_event: 149
ecwd_organizer: 24
ecwd_venue: 24
nav_menu_item: 6
oembed_cache: 6
page: 10
post: 82
product: 5258
revision: 1709
shop_order: 330
shop_order_refund: 21
tribe_events: 12
tribe_organizer: 1
tribe_venue: 1
wp_global_styles: 1
yith_wc_surveys: 4
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

Akismet Anti-Spam: by Automattic – 4.2.2
API KEY for Google Maps: by GeoDirectory – 1.2.0
WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.6.9
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Facebook for WooCommerce: by Facebook – 2.6.9
Header and Footer Scripts: by Digital Liberation – 2.2.1
Pay in Store WooCommerce Payment Gateway: by Papaki – 1.2.6
Spacer: by Justin Saad – 3.0.5
The Events Calendar: by The Events Calendar – 5.14.0.1
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
Virtue/Ascend/Pinnacle Toolkit: by Kadence WP – 4.9.6
Checkout Fields Manager for WooCommerce: by QuadLayers – 5.5.4
WooCommerce - Store Exporter: by Visser Labs – 2.7.1
WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0
WooCommerce POS: by kilbot – 0.4.27
WooCommerce Square: by WooCommerce – 2.9.0
WooCommerce: by Automattic – 6.2.0
Smush: by WPMU DEV – 3.9.5

### Inactive Plugins (20) ###

Advanced Woo Search: by ILLID – 2.48
Antispam Bee: by pluginkollektiv – 2.11.0
Beaver Builder Plugin (Lite Version): by The Beaver Builder Team – 2.5.1.3
Elementor: by Elementor.com – 3.5.5
Enable Gzip Compression: by Moki-Moki Ios – 1.0.3
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.3.4
Gutenberg: by Gutenberg Team – 12.6.0
Hummingbird: by WPMU DEV – 3.3.0
Jetpack: by Automattic – 10.6
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.2.7
Media File Renamer: by Jordy Meow – 5.3.6
Media Library Assistant: by David Lingren – 2.99
Product CSV Import Export (BASIC): by WebToffee – 2.1.7
Simple CSV/XLS Exporter: by Shambix – 1.5.8
WooCommerce - Product Importer: by Visser Labs – 1.5.2
Woocommerce Pay in Store Gateway: by emspace.gr – 1.0.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
WooCommerce Product Archive Customiser: by jameskoster – 1.0.5
WP Fastest Cache: by Emre Vona – 0.9.8
WP Google Maps: by WP Google Maps – 8.1.20

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog-2)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
outofstock (outofstock-2)
rated-1 (rated-1)
rated-1 (rated-1-2)
rated-2 (rated-2)
rated-3 (rated-3)
rated-3 (rated-3-2)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #4 - /
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Virtue
Version: 3.4.6
Author URL: https://kadencewp.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: virtue/woocommerce/archive-product.php
virtue/woocommerce/content-product.php
virtue/woocommerce/content-single-product.php
virtue/woocommerce/loop/loop-end.php
virtue/woocommerce/loop/loop-start.php
virtue/woocommerce/loop/price.php
virtue/woocommerce/loop/rating.php
virtue/woocommerce/loop/sale-flash.php
virtue/woocommerce/single-product/add-to-cart/external.php
virtue/woocommerce/single-product/add-to-cart/grouped.php
virtue/woocommerce/single-product/add-to-cart/simple.php
virtue/woocommerce/single-product/add-to-cart/variable.php
virtue/woocommerce/single-product/price.php
virtue/woocommerce/single-product/product-image.php
virtue/woocommerce/single-product/product-thumbnails.php
virtue/woocommerce/single-product/sale-flash.php
virtue/woocommerce/single-product.php
virtue/woocommerce/content-product_cat.php
virtue/woocommerce/taxonomy-product_cat.php
virtue/woocommerce/taxonomy-product_tag.php

### Square ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 1,579
Oldest: 2022-02-01 11:52:05 -0500
Newest: 2022-02-21 21:50:02 -0500

Failed: 161,857
Oldest: 2020-03-05 23:00:00 -0500
Newest: 2022-02-21 21:46:57 -0500

Pending: 3
Oldest: 2022-02-21 22:14:29 -0500
Newest: 2022-02-25 22:43:23 -0500

### Status report information ###

Generated at: 2022-02-21 22:01:50 -05:00

File has been sent. Thank you.

Also having this problem. The country is automatically set on my site (unfortunately), so all of the address options are “optional” even though in the WC Checkout Manager Billing area, they are all ticked “required”.

@wdteam I am having a similar issue. My maps do not load (the grey blank space below the location details):
https://www.transportbooks.com/event/2018-rodmasters-fall-swap-meet-car-show/
https://www.transportbooks.com/event/2018-toronto-fall-classic-car-auction-3/

I have Version 1.1.22 of Event Calendar and Version 7.10.42 of WP Google Maps.

I hope it’s okay if I post here.

Thank you!

In the Events plugin section, there is a “Google Maps” tab, where an API key can be there. There is also blank area with the title Map Style. I am not sure is something should be written here, but I wouldn’t know what to write anyways. Furthermore, the maps used to load, and I wouldn’t have deleted anything in the box.

Hi Perry, the map loads fine on our “About Us” page:
https://www.transportbooks.com/about-us/

But not on any of our event pages:
https://www.transportbooks.com/event/2018-rodmasters-fall-swap-meet-car-show/

The grey space between the URL, location, etc., and the description is where the map used to appear.

Hi Perry,

I found the settings but I am having no luck getting my maps back. Would they disappear if I messed something up related to my API?

James

I have had a similar issue. The only payment method available (even after entering a billing address) is PayPal, and not shipping costs are available. If I “Place Order” and then go back to the checkout from PayPal, the shipping options and cost options appear.

My website is https://www.transportbooks.com/checkout/

Hi there, it would seem I am also experiencing a similar issue. The maps on my events pages were displaying. Now there is nothing except for a large space where the maps used to be. I’m not sure where the 100%/600px setting is if this is what I have modified, or maybe I something else is causing the problem.

Any advice would be greatly appreciated!

Thank you!

Good morning, I’m using the Google Analytics Counter Tracker plugin and getting the message, “You called the draw() method with the wrong type of data rather than a DataTable or DataView.”

Does anyone know how to fix this?

Thank you this worked. For anyone who is a computer nube like me, here are the steps I took to even find this folder:
In cPanel, go to the WP app. Once open, go to My Applications (top tab). Then click the file size above “files”. Then click “public_html”, then click “wp-content”, then click “plugins”.

Than change the folder name, as bdbrown said.

Just an update, if anyone ever reads this, when I go to “inspect” it appears that the products that are not showing up properly are within other products. I’d clarify more if I could.