trevorwood

Further testing

I’ve created a new user
The Admins get an email saying the user has been created
The user never gets the email invite
If I attempt to login as the user and request a forgotten password, they get a link to change their password

I’ve tried this sending emails both by php sendmail and through an external SMTP server (elastic email)

The results are the same for both – the user never receives the invitation

I’ve looked in the code (I write PHP code for a living) – user-new.php and it appears that the email should be sent with the call to wp_mail around line 98

wp_mail( $new_user_email, sprintf( __( ‘[%s] Joining confirmation’ ), wp_specialchars_decode( get_option( ‘blogname’ ) ) ), sprintf( $message, get_option( ‘blogname’ ), home_url(), wp_specialchars_decode( translate_user_role( $role[‘name’] ) ), home_url( “/newbloguser/$newuser_key/” ) ) );
$redirect = add_query_arg( array(‘update’ => ‘add’), ‘user-new.php’ );

Can someone confirm that this is being looked at with a view to fixing please

Many thanks

The godaddy issue is being sorted, I hope. But the main issue is that users aren’t getting the new user email. Has anyone solved this?

Thanks for the offer. I’ll give Elastic Email a go first

Worked great. Thanks for the quick response. Client needs this for 1st thing Monday morning

Thanks, I’ll give that a go

belay that – I’ve found out what I was doing wrong. I expected the “View Landing Page” button to show me a preview of the page. It doesn’t – I have to save the page first. Is there a preview option?

Thanks Eli – I guess they’ll fix it ITNR

That’s tru e- but the search still showed the rem’d out code as a problem

Latest version of sendpress is still broken with the same problem. Can’t let you access my test server, sorry

OK, I’ve got my website up on a test server. Upgrading to 0.9.9.5 causes the subscribe widget to break. It and everything after it is not displayed.

The settings for the widget are the same for both 0.9.9.3 and 0.9.9.5

On the settings/advanced page, the Table Info box shows “Tables Installed” and then nothing even though the sendpress tables show up in phpMyAdmin

on the Help page the “Recent blog posts” is missing completely, the shortcode cheat sheet only shows the titles “Get Recent posts”, “Signup” and “Unsubscribe Form”. Clicking on them does nothing

Here’s the debug info

### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

HOME_URL: https://network-midlands

SP Version: 0.9.9.5
WordPress Version: 3.8.1
Sending Method: SendPress_Sender_Website
SendPress Tables: Tables Installed

PHP Version: 5.3.16
MySQL Version: 5.5.23
Web Server Info: Apache/2.2.22 (Win32) PHP/5.3.16

PHP Memory Limit: 256M
PHP Post Max Size: 8M
PHP Memory Used: 29.35 MByte

WP Memory Limit: 40MB
WP_DEBUG: Disabled

UPLOAD_MAX_FILESIZE: 10MB
POST_MAX_SIZE: 8MB
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.

Platform: Windows
Browser Name: Firefox
Browser Version: 28.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:28.0) Gecko/20100101 Fire
fox/28.0

ACTIVE PLUGINS:

Akismet: 2.6.0
Contact Form 7: 3.7.2
Google Analytics for WordPress: 4.3.5
Quick Page/Post Redirect Plugin: 5.0.3
SABRE: 1.2.2
SendPress Newsletters: 0.9.9.5
Share Buttons by AddToAny: 1.2.9.2
Simple Mail Address Encoder: 1.5.4
Social Media Widget: 4.0.2
Twitter Widget Pro: 2.6.0
Ultimate TinyMCE: 5.2
WordPress Backup to Dropbox: 1.8.1
WP-Mail-SMTP: 0.9.4
WP-UserOnline: 2.83
WP Simple Paypal Shopping cart: v3.9.4

CURRENT THEME:

networkmidlands: 1.0

### End System Info ###

looks like there’s a mega serious problem here

Disabling signup form ajax does nothing.

That fix may work, but something broke in the upgrade as the previous version worked.

here’s the debug information of the version that is working – sorry, I’m not putting up the bugged version

### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

SITE_URL: https://www.network-midlands.co.uk
HOME_URL: https://www.network-midlands.co.uk

SP Version: 0.9.9.3
WordPress Version: 3.8.1

Platform: Windows
Browser Name: Firefox
Browser Version: 28.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:28.0) Gecko/20100101 Fire
fox/28.0

Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

Sending Method: SendPress_Sender_Website

PHP Version: 5.3.10-5.3.10
MySQL Version: 5.1.73-0ubuntu0.10.04.1
Web Server Info: Apache

PHP Memory Limit: 256M
PHP Post Max Size: 8M

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: Home #692
Page For Posts: Home #692

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php5
Use Cookies: On
Use Only Cookies: On

UPLOAD_MAX_FILESIZE: 10MB
POST_MAX_SIZE: 8MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

Akismet: 2.6.0
Contact Form 7: 3.7.2
Google Analytics for WordPress: 4.3.5
Quick Page/Post Redirect Plugin: 5.0.3
SABRE: 1.2.2
SendPress Newsletters: 0.9.9.3
Share Buttons by AddToAny: 1.2.9.2
Simple Mail Address Encoder: 1.5.4
Social Media Widget: 4.0.2
Twitter Widget Pro: 2.6.0
Ultimate TinyMCE: 5.2
WordPress Backup to Dropbox: 1.8.1
WP-Mail-SMTP: 0.9.4
WP-UserOnline: 2.83
WP Simple Paypal Shopping cart: v3.9.4

CURRENT THEME:

networkmidlands: 1.0

### End System Info ###

Not sure how I’m going to get a screen shot here as there doesn’t appear to be anywhere to upload a file

I’ll try and get a test site up and see if the fix listed above works – however, as I said, they update is broken

That’s great – do you want a beta tester?

I’d really like the ability to create a template email in sendpress and then be able to copy it (or use it) as the email. I’m not talking about changing the default template as I actually want 3 different templates that I can use for different emails

Thanks

The email address does match

I’ve tried it with and without the other plugin activated and it fails either way. The other plugin works fine (the plugin is wp-mail-smtp)