trgfineart

Not selecting anything. Accepting the default is when it wouldn’t show up.

I did some more testing. submitted 3 orders myself. 1st one hung and failed. I then disabled JetPack/Boost and retried. 2 orders went through with the default selection and showed up on the orders correctly. Don’t know. Maybe it’s “fixed”. I will check on it. I’m skeptical of that jet pack boost functionality. Could be messing things up. I will keep monitoring.

This was working. It just stopped working recently and still works if you select something. If you add to cart and go to checkout you can see the field in cart and on checkout page.

• This reply was modified 4 months, 2 weeks ago by trgfineart.

I am assuming you mean a link to one of our products with the field. Here:

https://www.trgfineart.com/product/the-lady-of-shallot-looking-at-lancelot/

The field is a selection field called “Cut-Type”. I checked previous orders and this was working but stopped suddenly. Now we only see the field on our order if they select something. We don’t see it if they accept the default.

Thanks for your help.

• This reply was modified 4 months, 2 weeks ago by trgfineart.

Wondering is this is related to an issue that I am having. I have 1 select field that doesn’t show up on the order is nothing is selected despite there being a default selection.

Wondering is this is related to an issue that I am having. I have 1 select field that doesn’t show up on the order if nothing is selected despite there being a default selection.

• This reply was modified 4 months, 2 weeks ago by trgfineart.
• This reply was modified 4 months, 2 weeks ago by trgfineart.

Okay, thanks for the quick response. I did use it for that and it worked great. Just need to find a different way to do this I think.

Thanks for much for posting this. Had the same problem. Above fixed it.

answered my own question I think but posting for others. Something like the below for CREATING a variation that doesn’t sync to facebook. Similar for updating I assume.

$meta_data = [
array( ‘key’ => ‘_wc_facebook_sync_enabled’, ‘value’ => ‘no’) ;
];

$data = [
‘meta_data’ => $meta_data
];

$woocommerce->post('products/22/variations', $data);

So, my question now is how do you update the facebook sync options for variations using the REST API?

Okay, looks like you have to go into the variation and change it if it is a variable product. Might want to update your advise or add a screenshot for variable products.

I am having this same issue. I have a product that is excluded by category and I can’t update it. I keep getting that error mentioned and I see no option on “Facebook Tab” in woocommerce to tell it not to synch. In fact it says “Product excluded because of categories” under “Facebook Product Sync” and I can’t change it. I see the screenshot but don’t see that in my product. My product is a variable product. Does that make a difference?

• This reply was modified 1 year, 6 months ago by trgfineart.

Okay, thanks for the quick response and submitting the issue with WooCommerce Payments. Any idea how long they might take to fix the issue?

Also, is there any workaround or code change I could do? I am also a developer so I know php and my site. Is that code change you suggested something I could do or is that not really worth touching?