TriciaB

Hooray, it’s all back! I can’t see which version of WordPress I’m now using but it’s saying that an update failed and I should try again. Needless to say, I’m rather reluctant to do that!

Yes just found it thank you. I have to go out but will do it later. Do you know if I should restore the database first then upload the WP files or the other way round?

Hi, I have all the backups from One.com – I actually think they’re the same as the backups I made. What I don’t know how to do is how to restore the database. I can replace all the WordPress files via FTP. I guess there must be a section on how to do it somewhere in WordPress help. I’ll have a search to see what I can find.

I’m waiting to hear from them – thanks for your help

Not sure but it wasn’t that old. I only started work on the site in June.

I’ve just asked my host if they can restore a backup from before the disaster and they’re going to try to restore the site. If they can’t, I guess I can do it but I’m not sure how to.

Hi Esmi, I didn’t know I had to deactivate plugins and switch to the default theme, but I did back up my files via FTP and the database in MyPHP.

Yes, it asked me to update the database – which I did. I assumed that was because I had reloaded WP. Then the screen went blank again – so no dashboard and no website

Hmmm … seems to have made things worse. I now can’t see the website either. But apparently my version of WordPress is up to date – at least that’s the message I get when I tried your last suggestion. I had tried all the others and, after trying the first one, the website disappeared too. Previously it had been there.

Any other thoughts? I’m getting pretty worried now.

Thanks.

https://designforlife.uk.net/blog/

As you can see, the body font needs to be white – I’ve changed it in the body style but there’s something overriding it.

Thanks for that – I’m going to redo the whole site as it’s way out of date so it won’t be a disaster if I lose stuff but I’ll try and back up first.

Thanks – brilliant

x

It appears not all of the files uploaded correctly – sorted now.

Thanks for your help

Yes, I’ve done that and it makes no difference whether I leave it as local host or change it.

Tried re-uploading the wp-config.php file and still getting a completely blank screen – absolutely nothing there ??

Help please anyone?