triphop59182

Please note, troubleshooting what is appearing on the screens at dashboard.stripe.com is outside the scope of the support provided in this forum.

It’s not a problem on Stripe’s side, as I told you the payment intentions appear with 7.9.3 and not with 8.0.0…

But don’t bother, I’m in the process of changing my payment plugin. I’m glad I was able to use this free solution, but I’m discovering its limits for a serious business.

I wish you all the best for the future.

You have a strange concept of what you call evolution.

My phone isn’t the same as it was 10 years ago, but I’d be surprised if the next one didn’t have a camera because it’s more secure.

Not to mention the horrible graphical interface now that payment methods are stacked in a checklist, not using the “payment intent” event is a real step backwards, even though Stripe offers it and all other payment plugins use it.

It’s true that the simpler it is, the more secure it is. But I’d rather opt for a plugin that evolves its code to stay secure, than one that removes options because it can’t do otherwise.

Now I understand why most other plugins are not free.

All the best.

I don’t quite understand. Do you mean that these two new drawbacks are “normal” and were foreseen in the new version? And that they will never be corrected?

Hello,

Is my capture visible above?

As I said, it’s the form for the new experience, but the payment methods are listed instead of appearing in inserts. Please take a look at my capture. The empty red box shows you what’s missing, and the arrows what shouldn’t appear. But on 7.9.3 everything is ok.

Concerning the payment intent that are no longer visible, I’m talking about the Stripe site. With 7.9.3 I can see them, with 8.0.0 I can’t. Here is a new capture. Thanks a lot.

Thanks again for your help. I’m doing some tests and then I’ll change this topic to “solved”.

I assume you meant to check the option? Because I did and my problem seems to be solved.

Thank you for your answer, but this option was already unchecked.

Thank you very much, I hadn’t thought of doing it like that, but it’s a solution that should solve my problem!

Good continuation to you and thank you for the reactivity.

Thank you for your response and responsiveness.

I thought this was the case because of your really confusing example posts.

Problem solved with the new version 4.2.6.1, thank you

Hello,

I haven’t changed anything and it seems the problem is gone. I guess you changed something on your end.

Anyway, it’s solved for me!

Thanks again.

• This reply was modified 2 years, 5 months ago by triphop59182.

Hello,

Ok thanks, I will try this in the next few days and keep you posted.

I just had the problem with a first payment page load and an empty browser cache.

So the problem does not only appear in the two scenarios that I have described to you.

I’m leaving some time online for you to test, then I’ll come back to the classic (non-beta) version of the form because I’m afraid of losing sales!

I hope we can find the problem because I really prefer the new version.

thanks again

If you want to test : https://diamant-strass-dmc.com/en/

Thank you very much

edit : if it works, you can also actualize the page many times and the problem will appear.

• This reply was modified 2 years, 5 months ago by triphop59182.
• This reply was modified 2 years, 5 months ago by triphop59182.

I took the fatal error logs of the day, but as I disabled my plugins for testing I created fatal errors and temporarily broke the site, so I think the report is irrelevant.