trisixtil

I appreciate your prompt response and the effort to clarify the details regarding your support structure and plan features. It’s always helpful to have accurate information, and I acknowledge the transparency provided through your pricing page and in-app indicators.

That being said, while I understand the factual points you’ve outlined, my experience with your support team was unfortunately not as seamless or helpful as I had hoped. Regardless of the accuracy of the information provided, the interaction itself was frustrating and did not meet the level of support I would expect. Effective support is not just about having the right answers but also about how they are communicated and how concerns are addressed.

I value your service and hope that future interactions will be more constructive and customer-focused. Thank you for taking my feedback into account.

Best regards,

thank you for your concern
problem solved
best regards

yes it does mention that you can try it for free to browse on your site in an FAQ section, beside that after installing the plugin on my site there was nothing on the dashboard (i didn’t know that you had to pay then) so i reached out to the supp to ask about it, why the dashboard is not showing anything on my site, wich was time consuming browsing all the AI questions, to finally get this upgrade your plane to get support, fine but i had just a question !
make it obvious on the repo that for the free plan you just browse products and it’s not free support.
Regards

• This reply was modified 1 month ago by trisixtil.

I would like to go premium but as i have said i am just starting this business, and still looking for a solution (plugin) that fits my idea.
if there is a how to setup tutorial or article i’d be pleased to hear about it.
Regards

hi, thanks for the reply so :

1. yes i am using the AliNext Lite from the WordPress repo
2. now the buttons are showing up for both, compared at pricing and Advanced pricing rules ?
3. here is another new issue maybe, hopefuly you heard of, pushing a product from the import list dont push any images, variants, prices, just an empty product and title to the woocommerce product

It would be great if the plugin works just fluently with the present options so we can scale accordingly

regards

HI, thanks for the reply
I can assure you that my site have a SSL certificate and it’s on HTTPS
I just send a screen to your last email to me

Regards

hi @amimulihsanmahdi thx for the reply,

i need a point to start working this out, is it related to a pluging, theme or it’s just a fluent form bug ?

Regards

does anybody monitoring the support section ?

Hi

There is multiple forms with the same problem should i export them all

Regards

Hi
i tried the css on a form added as a short code on elementor page !

is there a way to add the css globaly ?

Edit :

I added the code to the theme css, it worked on all forms .

Thank you very much

• This reply was modified 2 months, 2 weeks ago by trisixtil.

Hi
Do i have to create a new topic ?

Hi

I have the same problem the year is not displayed in the date field,
can you tell me how it has been resolved
regards

oh thank you sir, i did not see it

i would like too, but my internet upload is messed out for the moment, maybe later
thank you

regards

yea well thanks for the reply, i was thinking about the possibility to make the fields half width without using columns or css, and also when we are editing a form or viewing the entries, it would be nice to switch to another form without leaving the editor, that’s it

best regards