tristan1970

Hi Zubair,

…. It turns out Stripe has been sending customer invoices ??

For some reason they add a different entity than what is on file. But I will let them fix it.

Apologies for the inconvenience, thanks for the help!

Hi there! Thanks for your quick response!

That is indeed exactly what I am trying to change: The entity named the subject of the email to the customer, and it also says “Receipt from [entity name] in the body text.

The weird thing is that on my site the Settings > General (not WooCommerce > Settings > General has the correct name.

But the email customers get have a different name on the title.

So, my site settings at Settings > General in the ‘site title’ field has ‘legal entity name A’, but my customers get an email saying “Your [DIFFERENT ENTITY NAME]’s order is complete”

Here is where my site name sits:

But the order confirmed email shows an entirely different name:

You can see that a totally different name is pulled in??

Hi. I expected to be able to change it there, but I cannot find that field? Can you please share a screenshot where to look?

Because when I look under under Woocommerce >> Settings >> General, there is no such field??
There are only fields related to the store address (Address line 1, Address line 2, … etc.)

Hi Nithin, thanks for the response. Yes, i did find out in the meantime that customizations to the login screen are also reflected on the password reset page. It wasn’t mentioned in the documentation! Highly recommend to add it.
Thanks for the support.

Best regards Tristan

Hi Eero,

My site is still under development, so I’d rather not have the URL out in the open yet ?? but I have just emailed you a link!

Thanks!