tristanmarmont

Sorry for the late reply, I had communication issues with them. They fixed it in an update, BUT you I had to disable the meta data manually (place in functions.php):

/**
 * Fix for the security codes appearing in the emails
 */
add_filter( 'tribe_tickets_plus_woo_meta_data_enabled' , '__return_false' );

Kim, I’m still having issues and The Events Calendar Pro guys haven’t been able to sort my problem out yet. I’ll reply on here if they provide a solution.

Thank you, I will contact them and see what they say.

Sorry, I should have done that from the start! Here you go:

### WordPress Environment ###

WordPress address (URL): https://jimmys.group
Site address (URL): https://jimmys.group
WC Version: 5.5.2
REST API Version: ? 5.5.2
WC Blocks Version: ? 5.3.3
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.4
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: jl_
Total Database Size: 65.95MB
Database Data Size: 49.13MB
Database Index Size: 16.82MB
jl_woocommerce_sessions: Data: 0.29MB + Index: 0.01MB + Engine MyISAM
jl_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_order_items: Data: 0.27MB + Index: 0.17MB + Engine MyISAM
jl_woocommerce_order_itemmeta: Data: 2.16MB + Index: 1.72MB + Engine MyISAM
jl_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_actionscheduler_actions: Data: 0.14MB + Index: 0.07MB + Engine MyISAM
jl_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_actionscheduler_logs: Data: 0.11MB + Index: 0.07MB + Engine MyISAM
jl_addonlibrary_addons: Data: 0.14MB + Index: 0.00MB + Engine MyISAM
jl_addonlibrary_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_comments: Data: 2.08MB + Index: 0.94MB + Engine MyISAM
jl_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_options: Data: 5.61MB + Index: 1.12MB + Engine MyISAM
jl_postmeta: Data: 18.71MB + Index: 8.87MB + Engine MyISAM
jl_posts: Data: 7.18MB + Index: 1.21MB + Engine MyISAM
jl_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
jl_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
jl_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_revslider_sliders: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
jl_revslider_sliders_bkp: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
jl_revslider_slides: Data: 0.17MB + Index: 0.00MB + Engine MyISAM
jl_revslider_slides_bkp: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
jl_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
jl_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
jl_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
jl_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_sbi_instagram_posts: Data: 0.41MB + Index: 0.01MB + Engine MyISAM
jl_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_term_relationships: Data: 0.12MB + Index: 0.25MB + Engine MyISAM
jl_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_usermeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
jl_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
jl_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
jl_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wc_customer_lookup: Data: 0.08MB + Index: 0.08MB + Engine MyISAM
jl_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wc_order_product_lookup: Data: 0.10MB + Index: 0.10MB + Engine MyISAM
jl_wc_order_stats: Data: 0.07MB + Index: 0.06MB + Engine MyISAM
jl_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wc_product_meta_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
jl_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
jl_wfblocks7: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
jl_wfconfig: Data: 2.45MB + Index: 0.02MB + Engine MyISAM
jl_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wffilemods: Data: 3.25MB + Index: 0.63MB + Engine MyISAM
jl_wfhits: Data: 0.53MB + Index: 0.10MB + Engine MyISAM
jl_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
jl_wfknownfilelist: Data: 1.79MB + Index: 0.19MB + Engine MyISAM
jl_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
jl_wflogins: Data: 0.20MB + Index: 0.05MB + Engine MyISAM
jl_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
jl_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
jl_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_wfstatus: Data: 0.18MB + Index: 0.06MB + Engine MyISAM
jl_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
jl_woocommerce_exported_csv_items: Data: 0.64MB + Index: 0.05MB + Engine MyISAM
jl_wpmailsmtp_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
jl_yoast_indexable: Data: 1.43MB + Index: 0.51MB + Engine MyISAM
jl_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.28MB + Engine MyISAM
jl_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
jl_yoast_seo_links: Data: 0.10MB + Index: 0.05MB + Engine MyISAM

### Post Type Counts ###

attachment: 755
customize_changeset: 1
custom_css: 1
nav_menu_item: 13
page: 18
post: 4
product: 256
revision: 1497
shop_coupon: 1
shop_order: 3082
shop_order_refund: 37
ticket-meta-fieldset: 1
tribe_events: 411
tribe_organizer: 5
tribe_rsvp_attendees: 347
tribe_rsvp_tickets: 2
tribe_venue: 7
tribe_wooticket: 6246

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.0
Advanced Post Manager: by Modern Tribe
Inc. – 4.5

Age Checker: by Themeware – 1.2.4
Event Tickets Plus: by The Events Calendar – 5.2.7.1
Event Tickets: by The Events Calendar – 5.1.6
The Events Calendar PRO: by The Events Calendar – 5.8.1
HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.4
Imsanity: by Exactly WWW – 2.7.2
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2
jQuery Manager for WordPress: by Remzi Cavdar – 1.10.6
WPBakery Page Builder: by Michael M - WPBakery.com – 6.5.0
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.33
Facebook for WordPress: by Facebook – 3.0.5
Slider Revolution: by ThemePunch – 6.4.3
Shopkeeper Extender: by GetBowtied – 1.6.9
The Events Calendar: by The Events Calendar – 5.8.1
Unlimited Addons for WPBakery Page Builder: by Blox Themes – 1.0.42
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.0.3
WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
WooCommerce: by Automattic – 5.5.2
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 16.7
WP Mail SMTP: by WPForms – 2.9.0

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #5 - /shop/
Basket: #6 - /basket/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #38 - /terms-and-conditions/

### Theme ###

Name: Shopkeeper Child
Version: 2.9.39
Author URL: https://www.getbowtied.com/
Child Theme: ?
Parent Theme Name: Shopkeeper
Parent Theme Version: 2.9.39
Parent Theme Author URL: https://www.getbowtied.com/
WooCommerce Support: ?

### Templates ###

Overrides: shopkeeper/woocommerce/archive-product.php
shopkeeper-child/woocommerce/cart/cart-empty.php
shopkeeper-child/woocommerce/cart/cart.php
shopkeeper-child/woocommerce/cart/mini-cart.php
shopkeeper-child/woocommerce/checkout/form-checkout.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper-child/woocommerce/checkout/order-receipt.php
shopkeeper-child/woocommerce/checkout/payment-method.php
shopkeeper-child/woocommerce/checkout/payment.php
shopkeeper-child/woocommerce/checkout/review-order.php
shopkeeper-child/woocommerce/checkout/terms.php
shopkeeper-child/woocommerce/checkout/thankyou.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper-child/woocommerce/emails/admin-cancelled-order.php
shopkeeper-child/woocommerce/emails/admin-failed-order.php
shopkeeper-child/woocommerce/emails/admin-new-order.php
shopkeeper-child/woocommerce/emails/customer-completed-order.php
shopkeeper-child/woocommerce/emails/customer-invoice.php
shopkeeper-child/woocommerce/emails/customer-note.php
shopkeeper-child/woocommerce/emails/customer-on-hold-order.php
shopkeeper-child/woocommerce/emails/customer-refunded-order.php
shopkeeper-child/woocommerce/emails/customer-reset-password.php
shopkeeper-child/woocommerce/emails/email-styles.php
shopkeeper/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/myaccount/form-login.php
shopkeeper-child/woocommerce/myaccount/my-account.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 0
Next export: Not scheduled

### Action Scheduler ###

Complete: 507
Oldest: 2021-06-25 11:43:22 +0100
Newest: 2021-07-25 23:11:12 +0100

Pending: 5
Oldest: -0001-11-29 23:58:45 -0001
Newest: 2021-07-26 22:22:48 +0100

### Status report information ###

Generated at: 2021-07-25 23:58:04 +01:00

Hey,

The line of code I changed wont be relevant to you, but I found it because I realised the Plugin’s .js files were not being loaded properly like they are now: https://i.imgur.com/QTuKI0I.png If you go to the sources tab and do NOT see these files, you need to find and make sure all of the <script> calls are being made correctly.

Kind Regards,
—
T

Thank you for your suggestions.

I found a line of .php that was preventing half of the simple job board plugins’ resources from being loaded (including all of the .js files)

Once this was fixed, everything ran smoothly.

Kind Regards,
—
T