tronkin

Yes, that’s what I did.

Hi Tom.

Thank you. It a Managed WordPress site at Godaddy, up-to-date. Divi Elegant Theme with Divi builder. Other plugins are:

• classic widgets
• divi supreme pro
• monarch plugin
• sitekit by google
• smush
• yoastSEO

Thank you! Same problem over here. Installed the “Classic Widgets” Plugin and it seems to have fixed everything.

Thank you, Predrag. I made the changes you suggested for caching and will let you know if there are further issues.

Tamara

After I posted to this forum, I installed WP Mail SMTP. Test emails worked fine. Minutes later, we received a registration that went through as expected…

1) your email
2) submission stored in the dashboard
3) Pay Pal’s email

But then, we got another registration that did not work as expected. No email from your plugin. No submission stored in the dashboard.

Our biggest issue is submissions not saving in the database. We’ve had 14 paid registrations. Only 3 registrations and 2 sandbox tests appear in our dashboard. There are 11 missing registrations. Thankfully, we received a Pay Pal payment email for each one, but the form data is no where to be found. Not good.

When I go to Settings > Submissions in your plugin, the default for “Submissions Retention” is “Custom 0 days.” Could this be a reason why it fails? Yet, even after I made it “Forever” and saved it, we still received a registration that didn’t save in the dashboard and had no email from your plugin.

Is there anything else I should be looking at to determine why your plugin is not working as expected?

Thank you for your help.

• This reply was modified 4 years, 3 months ago by tronkin.

Help! We are having a similar problem. We’ve received 14 registrations, but only 4 show up in our dashboard. We are using Pay Pal. Thank you for your help.

• This reply was modified 4 years, 3 months ago by tronkin.
• This reply was modified 4 years, 3 months ago by tronkin.

Yes, the messaging continues. The SPAM emails continue. The Debug Log continues. Thank you for your help. Here’s what we’re seeing today:

DASHBOARD MESSAGE:

Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox under the Support tab in Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

ONE SAMPLE OF SEVERAL SPAM EMAILS:

Your Constant Contact Forms plugin has captured new information.
Form title: Get Exclusive Savings!
Form information: 
Email: info@***.com
Last Name: 
First Name: 
Email marketing is a great way to stay connected and engage with visitors after they've left your site. Visit https://www.***.com/index?pn=miwordpress to sign up for a Free Trial. 

LATEST DEBUG LOG:

[2020-06-27 22:33:31] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@hotmail.com"},"email":"***@hotmail.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-27 23:37:41] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-27 23:54:09] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@aol.com"},"email":"***@aol.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 01:32:21] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@bellsouth.net"},"email":"***@bellsouth.net","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 04:06:50] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@aol.com"},"email":"***@aol.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 04:10:07] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 05:09:11] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 06:48:31] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@cox.net"},"email":"***@cox.net","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 07:30:00] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 16:15:57] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@frontier.com"},"email":"***@frontier.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-28 20:23:47] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-28 20:23:47] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 11:13:09] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 11:13:10] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@gmail.com"},"email":"***@gmail.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 14:28:10] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 14:28:10] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@gmail.com"},"email":"***@gmail.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 15:33:30] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 15:33:31] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@hotmail.com"},"email":"***@hotmail.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 15:51:01] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 15:51:01] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@hotmail.com"},"email":"***@hotmail.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 16:02:49] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 16:02:50] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 16:06:40] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 16:06:41] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@yahoo.com"},"email":"***@yahoo.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []
[2020-06-29 18:31:40] API.INFO: Contact set to be created ["Extra information",[{"form":"Get Exclusive Savings!"}]] []
[2020-06-29 18:31:41] API.INFO: Submitted contact data ["Extra information",[{"ctct-instance":{"key":"ctct-instance","val":"0"},"email___ecd412e904309dcce66177488240b016":{"key":"email","val":"***@clarkacademydancecenter.com"},"email":"***@clarkacademydancecenter.com","last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":""},"first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":""},"list":"1"}]] []

• This reply was modified 4 years, 5 months ago by Yui.
• This reply was modified 4 years, 5 months ago by Yui. Reason: please use CODE button for proper formatting

I have two sites that are auto-approving some (not all) registrations. I receive an email whenever someone registers, and I assume they’re pending (as they all should be) but I log in to find others that slipped through straight to approved. Then, I have to go in and manually delete them. Can this be fixed? I don’t know how they do it, because I can’t recreate the issue on the front end.

https://www.tpms3.com and https://www.tpms4.com

If your plugin could whitelist one domain and deny all others, that would be very helpful. Then I can eliminate manual approvals. Any chance of adding this in a future update?

Thank you M.Neumann. That area of my form shows “Admin Approval after registration,” so in my case it must be something else, but thank you for trying to help me! ??

3/3/20 – Hello again. Just circling back to see if you’ve had a chance to look at this yet. I’m finding that your plugin automatically approves all users who attempt to register now, whether they try to recover a password or not.

I receive an email that looks like this…

Hi Admin,
A new user Jason Clark – [email protected] has successfully registered to your site XXXXX.
Please review the user role and details at ‘Users’ menu in your WP dashboard.
Thank You!

… but when I log in, they are already approved! It used to give me the chance to approve or deny. Have the settings changed? Or your plugin? Please help! Thank you.

Thank you! ??

We are still having an issue. All plugins are up to date. In the past 30 days, our web site recorded 109 orders but Google Analytics reported 105 orders. What do you suggest?

I am having the same problem. Slider looks fine on desktop, but is not responsive on mobile. The page is https://www.vitrectomysolutions.com. I’m using the “boxed layout.” I am using Version 1.2.5. Thank you for your help.

@mbrsolution,

Thank you for your reply and link to the private invitation page. That might work.

Another possibility… in the Add-On section of the plugin, there’s a link for a Woocommerce Simple Membership Plugin Integration, $39.99. Since WooCommerce accepts coupons, could pairing the two allow us a coupon at checkout?

Also, is it possible for two people using the same username and password to log in at the same time, or does one bump the other off?

Thank you!

Hi Melinda,

Thank you for your fast response. I followed the link and understand that back-end orders are not recorded in Google Analytics; but, that doesn’t apply to us. All orders are placed on the front end only. Can you think of anything else that might be skewing our numbers? Thank you!

Tamara