Trustpilot

Hi Floow95,

Thank you for the 5 stars! We’re glad you’re having a great experience with Trustpilot and our support team.

Thank you,
Trustpilot Team

Hello Ludovic,

Thank you for your feedback. You can follow our support guide here on GDPR: https://support.trustpilot.com/hc/en-us/articles/360000306528-The-GDPR-and-data-protection-requirements-for-businesses

If there are concerns about the plugin creating invitations for your orders, please submit this form to get in touch and we can assist you further: https://support.trustpilot.com/hc/en-us/requests/new

Thanks,
Trustpilot

Hi there,

I wasn’t able to replicate the issue when navigating across your staging site. If the issue persists, please contact our support team at [email protected].

Thanks,
Trustpilot

Hi
A fix was released for this issue. Please update to version 2.5.888.

Hi @sebing83
Yes, our plugin works with the latest version of Woocommerce

A fix was released, it works with PHP 8.0. Please update to version 2.5.888.

Hi @stender89
A fix was released for this issue. Please update to version 2.5.888.

Hi @avadigital2021
We just released a new version. Can you please check it out and confirm there is no error anymore?

Hi @emadfathy
We just release a new version. Can you please check it out and confirm there is no error anymore?

Hi there,

Thank you for your message. I can recommend to first delete the current plugin and reinstall the latest version from the business portal.

Please follow these tips for the best success of logging in:

1. Please try using Google Chrome as your web browser and perform a hard refresh (CTRL+F5) — this is the browser with which our team has had the most success.

2. Please disable any third-party apps or extensions that can interact problematically with you.

3. Kindly ensure you are operating over?https://? and allow all cookies on your browser.

4. For Safari users: uncheck Prevent Cross-Site Tracking in private settings and manually enter your login credentials instead of saving it and prepopulating it.

I hope this helps and let me know if there are any further questions.

All the best and thank you,
Trustpilot

Hello there,

Thank you for your message.

Our team has released a fix for the blank page error. Please delete your current plugin and reinstall the latest version from the business portal. For any further questions, please reach out to us at [email protected].

Thanks,
Trustpilot

Hi there,

Thank you for your message.

Please delete your current plugin and reinstall the latest version from the business portal. If you continue to experience issues, please contact us at [email protected] for further assistance.

Thanks,
Trustpilot

Hi,
can you please share a screenshot?

• This reply was modified 3 years, 7 months ago by Trustpilot.

A fix was released for this issue. Please update to the version 2.5.873.

Hey there,

Thanks for your feedback. If you’re having any trouble with the integration slowing down your site, our support team can have a look and make sure everything’s functioning correctly. They can be reached here: https://trst.pl/30S3fjB.