Trustpilot

Hi @minimamente,

Thank you for your feedback! We love to hear back from the WordPress community.

Regarding the “integration key”:
The key that you are referring to is a public key therefore there is no harm for it to be visible in the front-end JS script. It is not an API key, there is nothing that can be accessed with it.

Regarding the second part of your comment – our engineering team is working on it at the moment, so thank you for bringing this up.

Let us know if you have any other questions or comments,
Trustpilot Team

Hello,

We have released a new version of the plugin with the fix for this issue mentioned above.

Hello @roberttooltime,

Thank you for your message.
We have released a new version of the plugin with the fix for this issue.

Hi,
Sorry, but 3rd party plugins is not supported. Invitation templates can be used only if you have WordPress Multisite Network setup.

Thanks. It was fixed

Hi Jimmy,

Thanks for getting in touch. We’d love to help out by looking into a bit more on our end. Please get in touch at [email protected] so we can lend a hand.

Hi Ben,

Thanks for the feedback! We love hearing that you’ve found it easy to use this plugin and would recommend it all the time. Please don’t hesitate to get in touch with any future questions or concerns.

Hi there,

Thanks for the feedback and we’re so sorry for any trouble with the plugin. We’d love the chance to improve your experience if it’s not too late. If you’re interested, please get in touch at [email protected] so we can help out as soon as possible.

Hello,

Thanks for taking the time to leave us your feedback. It’s great to hear that you’ve been using this plugin from the start and are finding it to be very useful. Please don’t hesitate to get in touch in the future with any questions or concerns!

Hi there,

Thanks for taking the time to leave us a review. We definitely want to make this as easy as possible and apologize for any trouble when trying to drag a Trustbox into place. Our support team would be happy to help out with this at [email protected]. Please feel free to get in touch so we can get this resolved ASAP.

Hi, @onopko

Trustpilot plugin does not have special features related to WordPress shortcode functionality.

However, if you want to add TrustBox to a specific place in a specific page, you can do that by going to TrustBoxes tab> Add a new page> and paste the link to the page. Then you can drag the Trusbox that you like to any place in the previewed custom page, customise it and publish it.

Let us know if you have any additional questions.
Trustpilot Team

Hi, @onopko
Thank you for your question. Could you please specify what is it that you are trying to achieve so that we could provide the right support?
Thank you & Kind Regards,
Trustpilot Team

Hi, @worldniche,

We apologize if you have experienced issues with our plugin.
In case you still need help, please provide more details about specific issue that has occurred. You can either reach out via WordPress Support Forum or directly with Trustpilot support by filling the form below:
https://support.trustpilot.com/hc/en-us/requests/new

Kind Regards,
Trustpilot Team

Hello @masterwebwork,

Thank you for your feedback.
We have released a new version of the plugin with the fix for this issue – it might take few days for it to appear on the WordPress, so in the meantime you can get the newest version directly from the Trustpilot website:
https://businessapp.b2b.trustpilot.com/#/ecommerce/woocommerce
When you get the plugin from Trustpilot website you can install it and the issue will not be occurring anymore.

Let us know if you have any other questions.
Kind Regards,
Trustpilot Team

Hello Kallehauge,

Thank you for your feedback.
The problem has now been fixed. You can now update the plugin and this will not be occurring anymore.

Trustpilot Team