covertnine

Landon! Thank you so much for the kind words and happy you were able to use C9 Blocks!

Let us know if we can help in the future.

-Tim

Thanks Greg!

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Yes! Took me forever to cut all that together, but the mega menu stuff looks great! Thanks for all your hard work on the plugin.

None of our support emails are getting to you. They continue to bounce back to us and we’ve been waiting for responses for a week now on 3 separate issues with WP SMS Pro.

I’ve reached out on twitter, and multiple other channels trying to get in touch with someone who can help us since only 1 kind of notifications are received with our text number and the WP SMS pro plugin.

I’d appreciate someone responding, or letting us know that you’re alive so we can know if we have to use a different plugin cause this one has no support team, and 75% of the functionality is busted.

Okay. I was able see it working when I started disabling some of the optimize settings in your first bullet point, and I think I know what’s wrong possibly:

* does the error go away when “optimize JavaScript” and/or “optimize CSS” and/or “optimize HTML” are off?

It appears to go away as long as ‘optimize HTML’ is unchecked, and given that Gutenberg stores a ton of information in comment-looking HTML markup, I’m guessing it’s stripping out comments or something like that.

When I check the “leave comments in html” it works just fine, but when that is unchecked, it’s getting stripped out and my guess is that interferes with Gutenberg somehow.

* what theme are you using? does the error persist when on another theme?

We’re using our starter theme, which is based on _s. https://www.github.com/covertnine/c9 or if you want one that’s ready to go for install: https://c9.covertnine.com/wp-content/uploads/2019/10/c9.zip

I’ve tested it out on a site with minimal addons and it doesn’t seem to come up there so it must have something to do with the blocks or content on that one specific site, though it’s also a pretty minimalist site in terms of plugins…

As far as I can tell retaining comments fixes the issue so we should be good to go. Let me know if I can provide any additional troubleshooting info.

The error still persists after doing that unfortunately.

I can provide access to this site if there’s a way to send credentials.

David–

We LOVE your plugin. It makes our sites more secure and is essential to our work.

We changed line 32 in class-wp-filesystem-ssh2.php from

function WP_Filesystem_SSH2($opt=”) {

to

function __construct($opt=”) {

Notice goes away, and you’re php7 compatible then.

Cheers,
-Tim

Can confirm this issue still persists on WP v4.9.1 with ogv files despite being listed as a file that’s supported.

That did it! Thanks!

A widget.

That’s exactly how I have mine structured.

/%postname%/

Your URLs still do not work despite that unless I manually add the slash in the above mentioned file.

Sent you an email from [email protected]

I ended up going with a modified version of the tabbed layout instead and using my own CSS to make it work properly.

Can’t send a link because it’s a live client site that they’re reviewing so it can’t appear broken.

Here’s a screen shot of what the drag/drop template should look like in the backend and here’s what is actually showing up.

(I reset the site to use tabbed products layout for now so that link above will look different)

The drag and drop product page part of the plugin is completely broken as far as I’m concerned unless there’s something that needs to be done with that page template to make it work properly but there’s no documentation saying so anywhere that I can see.

Quick tip for you:

Install Firebug (It’s an addon for Firefox) It’ll help you in debugging things like this in the future. After installing Firebug, goto view>Firebug so you see the firebug debugging information at the bottom of the browser window.

Click on the console tab, reload your web page, and you should see a few errors that explain why your script isn’t working:

“NetworkError: 404 Not Found – https://videos.storytellermn.com/wp-content/themes/storyteller/js/jquery.js”
jquery.js
error:
“NetworkError: 404 Not Found – https://storytellermn.com/stylesMain.css”

It looks like jQuery is missing as is one of your stylesheets. Upload jQuery to your theme, and upload/move your CSS file as needed so it’s in the right place and everything should work. Reload the page and see if those errors show up again.