Selah

Sorry, but this does not work.

I have followed your steps exactly and I am still running into the same issue. It also seems like you are using the pro version and have AJAX enabled for the form submission, which is likely why on the lost password form, you are seeing a success message and not being redirected when requesting a password reset. There doesn’t seem to be an option with this plugin/widget to redirect a user to an appropriate page after requesting a password reset.

Hi, well, the only difference in my set up is this:

Are you able to try with this setting to see if the message to check email shows after requesting a password reset? Or does it only work if I have a separate page for the password reset form?

I actually managed to figure out that it was one of WP Engine’s several layers of caching that was causing the issue. I reached out to them and they disabled a specific layer and it ended up working again. The reason I knew it was on WP Engine’s end is because I tested the same exact set up on my SiteGround server and it worked perfectly there.

Thanks for the replies and help anyways!

Hi @kimmyx, yep I have been clearing the cache in WPEngine after every change, as well as clearing my browser cache (even though i’m using Incognito to test)

Update: I tried on my other webhost (SiteGround) and the plugin seems to be working fine there. So I am thinking the issue is WP Engine, because the set up is all the same.. WordPress 6.4.3, PHP 8.2, same plugin settings, same plugins.

This is what WP Engine support told me:
“Do we need to exclude any kind of cookies or args? If its a plugin functionality not working properly were fairly limited in what we can do because we didn’t directly develop that plugin, but it sounds like you do need to reach out to the plugin developers to go over the behavior of that plugin and if we can do anything on our end such as cache excluding a cookie, arg or url.

Another potential solution is maybe that plugin needs something added to nginx such as a proxy pass to pass through a particular process but as we didn’t develop that plugin we wouldn’t know what that nginx rule would be and that is something that can be provided by the devs.”

Any ideas?

Hi @israelmartins, I’ve tried the troubleshooting steps and still no luck. Right now my site is only running Content Control and WooCommerce and I am facing the same issue. I deactivated and deleted all the other plugins (on a staging site). I spoke to my host as well, they mentioned that I should ask if there needs to be any cache exclusions set up. My host is WPEngine.

I also tried setting up a restriction for a non WooCommerce page, just a regular test page I created and set it to redirect to the about us page on my website if it’s visited while logged out and I am still facing the same issue. So WooCommerce isn’t the issue either. I didn’t think it was, but I still tried anyways.

• This reply was modified 8 months, 3 weeks ago by Steven Stern (sterndata).
• This reply was modified 8 months, 3 weeks ago by Selah.

Sure, here are the settings: https://imgur.com/a/kSNRtxL

How does the recurring events work? Does it simply change the date of the existing event based on when it was set to repeat? Or does it create a whole new event every time it’s meant to repeat?

Also, is it possible to get specific with the recurring options, such as “2nd Monday every month”, “Last Friday every month” etc.

I also tried with this plugin that allows me to do the same thing Formidable Forms plugin was doing, but it still didn’t work.
https://www.ads-software.com/plugins/advanced-product-fields-for-woocommerce/

Okay, great. Thanks for your response.

I have one more question – I have MonsterInsights set up on my WooCommerce store and I used the Setup Wizard to set it up. Everything works fine – no worries there. But I noticed that events such as add_to_cart, begin_checkout is being recorded, which again, is great. Was this automatic due to the MonsterInsights plugin being used to configure GA4 on my site? Because I might be wrong, but to my understanding, those events would’ve had to be manually set up, no? Does this mean there’s also a checkout complete event or something of the sort that was automatically set up, so then I’d be able to see income/revenue for my store right there on Google Analytics? How does that work?

That’s not exactly what I want. I want to have the two shipping options as regular radio buttons, however, when one of the options are chosen, i’d like it to show a dropdown showing a list of delivery locations and their prices that the admin would have set, so the customer can choose a delivery location accordingly. At present, I have all the delivery locations listed on my checkout page as delivery buttons, as I set them up as separate flat-rate shipping methods in the shipping zone I created. This works, but it looks quite messy and un-organized. It would be nice to have it work the way I mentioned above. Can anyone point me in the right direction, whether there’s a plugin that can achieve this or not? I have been looking around, but haven’t found one yet.

@missveronicatv Thanks for the info. I checked my phpMyAdmin and the UM Registration page seems to be what every user used to create an account. I also saw an entry for each account for the meta key g-recaptcha-response, which leads me to believe that the recaptcha was working at the time when they signed up. On the flip side, in my users table, I only saw a user activation key value for two of the accounts signed up with the registration form.. Does this make sense? Shouldn’t each user have one of those, if their account was activated after receiving the activation email?

@missveronicatv I do not have any other plugins with a registration page, and I have disabled the default WordPress register page on my site in WordPress General Settings: https://i.imgur.com/2Mmv9fL.png

I’ll try reCAPTCHA v3 instead and see how it goes. I am not sure how spam bots are able to bypass the email activation requirement. The user accounts do look very spammy, some of them, which is why I am thinking they are bots and not actual users.

@missveronicatv I am using reCAPTCHA v2 on my registration form and reCAPTCHA v3 on my contact forms. That’s how I have it set up on pretty much all of my sites. Is there an issue with reCAPTCHA v2 implementation in UM?

This thread is not solved yet.. why is it being closed? I am still waiting on a solution for issue 2 and 3. To answer @missveronicatv question, that error shows to the top of the page with every USER registration. Also, I implemented those suggestions to block bot registrations when I was initially setting up the plugin since a year and a half ago, but clearly it hasn’t worked..