Nahid Hasan

Hi there,

I am really sorry to hear about the issue you are facing. Could you please try again after clearing cache ? Also please make sure you are using the latest version of Elementor and Essential addons.

And then to regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this

screenshot: https://prnt.sc/pvozsx

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Then, check back.

If you are using caching plugin, you need to purge the cache from your plugin option.

Hopefully it will fix the issue. Let me know how it goes.

Thank you.

Hi @axmusic ,

Unfortunately, the feature isn’t currently available at product grid.

However, thanks for your suggestion. If we get more such requests, we will definitely implement this option in the future.

Have a nice day!

Hi @giologist ,

Thank you so much for informing and we truly appreciate your effort. This issue is going to be fixed on next update.

Have a nice day !

Hi @archbogen0515 ,

That seems strange actually. I think there might be some other reason behind this since its working fine on our end. Can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

Let me know how it goes. Thank you!

Hi @jvsydney,

Hope you’re doing well. Hover effect actually works with gallery content like title, description and buttons. It should work like this: https://d.pr/i/ObYp8g

If it doesn’t please make sure that you are using updated versions of Essential Addons on your website and then go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx

Also, make sure to Regenerate Files from wp-admin -> elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

Let me know how it goes.

Have a nice day !

Hi there,

Thank you for your appreciation. You can show / hide this publish post immediately button from your scheduled post from general tab.

Please check this out: https://d.pr/i/SDSCwJ

Have a nice day !

Hi @boppar,

We’re really sorry for the inconvenience.

Thank you so much for this reminder. I’ve added this as a feature request. Hopefully this display order feature will be available in next couple of weeks.

Thank you so much for your patience.

Have a nice day !

Hi @jhcrowe

Sorry i should mention this earlier, alternatively you can create a support ticket here: https://wpdeveloper.net/support/new-ticket/

We will check and get back to you soon.

Thank you !

Hi @jhcrowe ,

I’m really sorry that you’re facing an issue with google doc. We’ve tested on our end but failed to reproduce any issue like this. Could you please forward a screenshot from both editor and front-end view ? Also please make sure that you’re using latest version of EmbedPress (2.5.5) and try after selecting a full-width layout from page template as well.

Besides, you can check this doc for more help: https://embedpress.com/docs/embed-google-docs-wordpress/

Let me know how it goes.

Thank you

Hi there,

Unfortunately, the feature isn’t currently available. However, thanks for your suggestion. If we get more such requests, we will definitely implement this option in the future.

Have a nice day!

Hi jgorchon, I am really sorry to hear about the issue you are facing. Well, we will have to investigate your website to get the bottom of this and resolve it as soon as possible.

Please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/

Our Technical Support team will get back to you.

Thank you !

Hi @jgorchon,

I am really sorry to hear about the issue you are facing. Could you please try again after clearing cache. Also please check if you are using the latest version or not.

After update to regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this
screenshot: https://prnt.sc/pvozsx

If the problem still exist you can run a plugin conflict test. Check this out for help:

https://essential-addons.com/elementor/docs/plugin-conflicts-wordpress-website/

You’ll find an image size option in layout settings and please check this out for grid and masonry difference: https://d.pr/i/m3pFVj

Please let me know how it goes.

Thank you

Hello Rajib,

Thanks for using our product.

First of all i would like to inform you that we have released an update today. Please update to the latest version after that please regenerate asset from essential addons -> tools.

In this update we have added a title length control in layout settings. So i hope your second issue will be solved by controlling title length.

If you don’t want to reduce your title length you can use this css instead:

.eael-grid-post .eael-entry-footer, .eael-grid-post .eael-entry-wrapper {
padding: 15px;
height: 100px !important;
}

And i’m sorry for the radius issue. Our dev team working with it. Hopefully this will be resolved in next update.

Thank you !

Have a great day ??

• This reply was modified 4 years, 7 months ago by Nahid Hasan.

Hi deenidesigns,

I have tested in both elementor and classic editor but couldn’t find any issue with google sheet integration. There might be some other issue. We need to investigate your website to get the bottom of this and resolve it as soon as possible.

I am requesting you to create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/

Our Technical Support team will get back to you.

Thank you

Hi @monika21,

Since you didn’t reply, so i assumed that your issue is resolved.

Feel free to get in touch if you need any assistance.

Thank you.