ufosolutions

Thank You Support,

You have been very helpful and I have solved the issue.

I used the extension: nd_mysqli

Have a great day.

Thank You,

I appreciate your time helping me with this issue.

I have access to these settings but when I disabled “mysqli” the page creates and error,

This page isn’t working
https://www.bodysurfers.info is currently unable to handle this request.
HTTP ERROR 500

Do you have another suggestion?

Did you have a chance to find any solution for me?

Thank You for helping me with this situation.

My service provider is SYNERGY – https://synergywholesale.com/
YES – They use CloudLinux
My report has been emailed.

Thanks.

I solved this by adding the Lightbox plus Plugin, it allowed me to add support to the WP Gallery, under Lightbox other settings.

If checked, Lightbox Plus will add the Lightboxing feature to the WordPress built in gallery feature. In order for this to work correcly you must set Link thumbnails to: Image File or use [gallery link=”file” for the gallery options. Default: Unchecked

So cool thank you Lightbox Plus……..

Hey Matt,
Glad the php.ini mods worked for you, my websites are all working fine now with no issues at this stage.

Hey Matt,

I know how you feel, I had almost the same support ticket trail, I had some customers complain so I moved off their websites to another server and guess what not one log out error!!!!! I am not sure why they can’t reproduce the fault? We all can . . . . .

I have moved some WordPress sites off FatCow to another server and have no problem at all with Loging Out, I still have problems with the websites still hosted with FatCow and they don’t admit any fault on their side. I am still no closer to finding and solution ??

It’s funny how we are all having simialar log out problems but FatCow can’t reproduce any fault? They have had pleanty of people telling them the same thing and they point tne finger at WP, I don’t beleive that it has anything to do with WP and still have no idea how to fix it.

Has anyone found a solution?

After many hours and days of support tickets I have been told,

Unfortunately, since WordPress is a 3rd party product, we do not provide direct support for it beyond assisting with the installation. Please contact WordPress support at https://www.ads-software.com/support/ to get assistance with WordPress.

But I think there isn’t a problem with WordPress otherwise there would been many more unhappy people ATM. It seems to be something to do with external settings on some servers, I have given up and pray that someone else can find a solution and shere it with us…………….

I have recently installed serveral WordPress test websites on my new FatCow account. I have been using another host and have built many WordPress websites and never experienced this log out error before, but now I am using FatCow I have a problem and a support tick that just keeps going. They have suggested several things to try all of which hasn’t resolved it.
It’s seems to be intermittent and works fine then doesn’t? I know this seems a weird error so fault finding becomes difficult. I would just like to get to the bottom of it too.
The only thing I can think of that I am now doing differently is my installation uses the FatCow auto install function. In the past I always used FTP and then did it by myself as my previous host had no auto installation.
Any progress in this log out error??????

I am getting the same message and haven’t figured out any reason yet, would be interested in other comments and thoughts.