ukdevil

I seem to have fixed it now. I had to delete the free version altogether and reinstall it. Then it activated ok along with Pro and all the calculators are intact, thankfully.

Thanks for getting back to me. We do have another SVG plugin, but, deactivating that didn’t help, unfortunately. In fact, I deactivated all the plugins and even then I’m still unable to activate Cost Calculator

I noticed that 3.2.8 is out and so I’ve upgraded to that. However, it won’t activate. It generates a fatal error:

PHP Fatal error: ?Cannot declare interface enshrined\svgSanitize\data\AttributeInterface, because the name is already in use in /var/www/vhosts/***.co.uk/httpdocs/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/AttributeInterface.php on line 10

Yeah, I’ve seen the same problem here too. I’ve had to disable the plugin for now.

I’ve had the same warnings today too and I believe it’s related to Convert Plus.

Unfortunately, in 3.1.5, both the frontend calculator and the backend preview don’t work at all now on a previously-working calculator. However, I noticed that there was a separate route to logging support tickets for Pro users, so I’ve reported it separately, so my apologies.

I was waiting for the latest update to hopefully see the frontend issue fixed, but in 3.1.5, my one calculator now doesn’t load at all in the backend or the frontend. Are others having this same issue?

It looks like it was a failing Cron task, so I think all is good.. thank you for your assistance anyway though. ??

As a follow-up, I do think my hosts have possibly set up the automated cron task incorrectly, so I’m just looking into it with them. Fingers crossed it’s just cron failing rather than anything related to Woocommerce, but I’ll report back. ??

Hi Igor,

I know Cron is disabled. But it is disabled via WP-CONFIG and called via a scheduled task within CPanel instead, so I believe it is still processing Cron tasks.

Hi Igor,

Thanks for responding. Here is my system report – I hope it’s useful.

### WordPress Environment ###

WordPress address (URL): https://www.consolemad.co.uk
Site address (URL): https://www.consolemad.co.uk
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.25
PHP Post Max Size: 512 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.39-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 221.89MB
Database Data Size: 127.67MB
Database Index Size: 94.22MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 17.55MB + Index: 16.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Products with no height defined: Data: 0.00MB + Index: 0.00MB + Engine
Products with no quantity set: Data: 0.00MB + Index: 0.00MB + Engine
Products without images: Data: 0.00MB + Index: 0.00MB + Engine
wp_actionscheduler_actions: Data: 2.02MB + Index: 1.05MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.02MB + Index: 0.45MB + Engine InnoDB
wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_failed_logins: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 5.52MB + Index: 8.08MB + Engine InnoDB
wp_cp_feeds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_item_skins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_eg_navigation_skins: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_magicform_forms: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_magicform_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_magicform_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_magicform_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_menu_manager_plus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mywebtonetperfstatsresults: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mywebtonetqtest: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.42MB + Index: 1.14MB + Engine InnoDB
wp_pmr_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 43.58MB + Index: 46.66MB + Engine InnoDB
wp_posts: Data: 7.52MB + Index: 3.75MB + Engine InnoDB
wp_seopress_significant_keywords: Data: 0.36MB + Index: 0.31MB + Engine InnoDB
wp_termmeta: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.34MB + Index: 0.19MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_tg_item_elements: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tg_item_skins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 3.52MB + Index: 5.03MB + Engine InnoDB
wp_users: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.31MB + Index: 0.33MB + Engine InnoDB
wp_wc_order_stats: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.44MB + Index: 0.78MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 2.20MB + Index: 0.00MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 2.02MB + Index: 0.20MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 0.50MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmcleaner: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.52MB + Index: 0.64MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable: Data: 7.52MB + Index: 3.55MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.23MB + Index: 0.30MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_yoast_seo_links: Data: 2.52MB + Index: 1.86MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
Yoast records to fix: Data: 0.00MB + Index: 0.00MB + Engine

### Post Type Counts ###

accordion_menu: 1
attachment: 3999
cs_footer: 1
cs_global_block: 2
cs_header: 1
cs_layout: 5
cs_template: 49
cs_user_templates: 1
ct_afc: 8
customize_changeset: 2
email-forms: 1
is_search_form: 4
mc4wp-form: 1
nav_menu_item: 40
oembed_cache: 2
page: 32
post: 272
product: 2599
revision: 232
seedprod: 1
seopress_backlinks: 78
seopress_schemas: 1
shop_coupon: 5
shop_order: 6653
shop_order_refund: 105
shortcoder: 22
tablepress_table: 1
was: 1
wpforms: 2
x-email-forms: 1
x-portfolio: 17

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.20.0
All-in-One WP Migration Unlimited Extension: by ServMask – 2.47
All-in-One WP Migration: by ServMask – 7.68
Category Posts Widget: by TipTopPress – 4.9.13
Classic Editor: by WordPress Contributors – 1.6.2
Flexible Shipping: by Octolize – 4.16.2
List category posts: by Fernando Briano – 0.87
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.11
Phoenix Media Rename: by crossi72 – 3.8.8
Post Types Order: by Nsp Code – 1.9.9.1
Posts in Sidebar: by Aldo Latino – 4.16.3
Same Category Posts: by Daniel Floeter – 1.1.17
Shortcoder: by Aakash Chakravarthy – 6.1
Simple Lightbox: by Archetyped – 2.9.3
Widget Options: by Widget Options Team – 3.8.9.1
Cart Weight: by Octolize – 1.5.0
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce PayPal Payments: by WooCommerce – 1.9.5
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.4
WooCommerce Matomo Analytics: by InnoCraft – 1.0.19
WooCommerce Royal Mail: by WooCommerce – 2.7.0
WooCommerce: by Automattic – 7.1.0
Wordfence Security: by Wordfence – 7.7.1
WP Crontrol: by John Blackbourn & contributors – 1.14.0
WP Mail SMTP: by WPForms – 3.6.1
WP Rocket: by WP Media – 3.12.3.1
SEOPress PRO: by The SEO Guys at SEOPress – 6.1.2
SEOPress: by The SEO Guys at SEOPress – 6.1.2
WPForms: by WPForms – 1.7.8
X – Custom 404: by Themeco – 1.1.3
Embed Plus YouTube WordPress Plugin: by Embed Plus YouTube Plugin Team – 14.1.4.1

### Inactive Plugins (3) ###

Advanced Floating Content: by Code Tides – 3.7.6
LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.1
YITH WooCommerce Catalog Mode: by YITH – 2.16.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #6280 - /shop/
Basket: #10 - /basket/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #33972 - /terms-and-conditions/

### Theme ###

Name: Pro – Child Theme - ConsoleMAD
Version: 1.0.0
Author URL: https://theme.co/
Child Theme: ?
Parent Theme Name: Pro
Parent Theme Version: 5.1.5
Parent Theme Author URL: https://theme.co
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-12 09:27:16 +00:00
Options: ?
Notes: 102
Onboarding: completed

### Action Scheduler ###

Complete: 2,565
Oldest: 2022-10-22 13:33:20 +0100
Newest: 2022-11-21 14:53:54 +0000

Failed: 2
Oldest: 2022-11-02 10:29:00 +0000
Newest: 2022-11-08 21:00:50 +0000

Pending: 7
Oldest: 2022-11-21 14:54:54 +0000
Newest: 2022-11-28 14:53:54 +0000

### Status report information ###

Generated at: 2022-11-21 14:54:44 +00:00

It’s working again now. Thank you for the quick fix. ??

Thanks, Hannah. I’ve created a new issue on the repository. ??

Thanks Varun for the quick work – it’s working great again now ??

3.0.38. Just the free version.