ukrefugee

Hi Tarek

That worked! Thanks

Kim

I am having this same issue on this page: https://naanstop.com/welcome-to-naanstop-fast-fresh-indian-food-sandbox/

We have installed the plugin – which is great BTW – but the link button in the top bar is set to go to a new page (_blank) but opens in the same window.

Here is the code for the bar:

Get FREE Stuff! | Sign up to become a NaanBeliever, and get notified about specials, discounts and earn points to get free stuff from NaanStop [hashbar_btn btn_text=”I Want FREE Stuff!” btn_link=”https://forms.gle/vwLnyJbUJrk4kp478″ target=”_blank” btn_bg_color=”#7d272d” btn_text_color=”#ffffff” btn_style=”style_2″]

OK..

PHP seems to be recognized now. Must have needed that downgrade/upgrade.

Problem resolved

Thanks for the speedy response

Kim

I am running WordPress 5.9

Sorry. I meant v7.4. Was getting confused with your version numbers. My server is running 7.4

I have the same issue

I have ensured my server setting are as you advise

Hope you can fix this

I have many client sites using the features from this plugin

• This reply was modified 4 years, 5 months ago by ukrefugee.

Thanks for being so responsive and jumping on the issue. I know we all appreciate it

Works now… thanks!

• This reply was modified 4 years, 7 months ago by ukrefugee.

I have the same issue. Was working great on a different site I installed some time ago. Downloaded from scratch for a new site today and the form keeps spinning and no data is sent to Google Sheets.

I have tried creating new tab with new ID and new sheet entirely

Does not work for me

https://amberburckhalter.com/

Mine too

https://www.theecoecogroup.com/sanixa/

I have this issue too. The Hamburger Menu doesn’t even show at the header and the menu in the footer is non-clickable

I was having this issue too. Implemented the CSS fix and now the slider doesnt show up on Mobile at all. Deleted the CSS and its back..

Any other thoughts?

UPDATE:

I spoke to my ISP again. Here’s a highlight of the chat

3:28:18 PM Varun P Hello Kim, How are you today?
3:28:31 PM Kim Ribbans Hi. Good thanks. I would like to ask whether SELinux is enabled on my server. Having issues with updating 1 plugin on multiple WP installs on ns1.ipower.com and ns2.ipower.com. The plugin developer suggested I ask you this specifically.
3:31:23 PM Kim Ribbans Here is what the developer of Wordfence Security told:
3:31:36 PM Kim Ribbans “You may want to get in contact with your web host about this issue, because I?￠????ve seen a similar one where the host has SELinux enabled, disabling this module fixed the problem (however, it was happening to all the plugins, not only a specific one).”
3:32:42 PM Varun P Okay. Please be on hold for 2-3 minutes.
3:36:22 PM Varun P Yes. I checked with our specialists and told its Linux kernel security module and it should be enabled.
3:37:09 PM Kim Ribbans So, SELinux IS enabled…?
3:37:21 PM Varun P Yes. It is enabled.
3:37:25 PM Kim Ribbans Is it a changeable setting – either permanently or temporarily for testing?
3:38:30 PM Varun P Unfortunately it is not possible to change it.
3:38:40 PM Kim Ribbans Can you check please?
3:38:52 PM Varun P Okay. Please be on hold for 2-3 minutes.
3:40:12 PM Varun P Yes. I checked with our specialists again and they confirm that this is not a configurable option on our servers, because of security concerns.

So I’ll just go back to Deactivate>Delete>Search>Install>Activate>Configure> x 10 It’s OK Just not an expert and frustrated when I can’t figure something out. I’ve got a pretty good workflow on multiple browser tabs ??

Best wishes with the plugin and I’ll still use it.

Thanks

I’ve read those but I still have questions that these don’t answer specifically for WF.

There are hundreds of thousands of files in any WP install, each with permissions. Do you KNOW which files or folders that directly relate to WF and updating I should look at.

Given that:

A: I administer client and personal sites across three main ISPs – iPower, BlueHost and GoDaddy. The iPower sites are the ones having issues updating. I pointed out in an update above, while many of the sites are with iPower are affected, not ALL of them have the update issue. The sites are also all on the same node according to my ISP.

B. I have no issues across any sites on any of these servers updating other plugins

C. Since I can delete and reinstall the WF plugin with no issues I am assuming the permissions issue I get is related specifically to the process of updating WF.

D. Since the whole point of the plugin is site security, I am a little reluctant to start playing with potentially executable files and folders and opening up vulnerabilities in the plugin itself by randomly changing permissions on files or folders.

I assume again that you might have a better idea of what files or folders your plugin accesses or edits when an update is performed. I would be helpful if you could perhaps point me in a direction so that I am not having to comb through (randomly and in an uninformed fashion) potentially hundreds of potential files and folders – clicking away like a woman possessed!

Really love your plugin and the info and updates you share, any help would be gratefully received.

Thanks

FYI
Server Logs

/* =====

ns1.ipower.com
ns2.ipower.com
CGI:
Active
FrontPage Extensions:
No
Document Root:
/home/users/web/b582/ipw.ribbansc/public_html
Platform Type:
Debian
MySQL Version:
5.6.32
Perl Version:
5.8.8
PHP Version:
5.5.22
Path to SendMail:
/usr/sbin/sendmail
Path to Perl:
/usr/bin/perl
Path to PHP:
/usr/local/bin/php
Secure FTP (SFTP) Port:
Port 2222

Actually. At least one of the sites on the iPower server updated fine automatically.

Now I am confused.

Any help appreciated