ukrefugee

p.s. Just updated the plugin on a new client site hosted by BlueHost and it worked. I guess it MUST be a server thing then.

Any thought?

Hi

Yes they are on the same server. Other WP installs using Wordfence that I manage have no issue, so I assumed it might be a server issue. I did speak to my ISP (iPower) and I compared permissions against sites using WP and Wordfence on a different server (GoDaddy) with the ones on iPower and they seem the same. Not quite sure which permissions on which files or folders I should look though.

Every other plugin update fine.

The message I get (whether trying to install from the Plugins page – using the update link under the plugin OR from going to Updates Available) is:

Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

?

• This reply was modified 8 years, 5 months ago by ukrefugee.

I have tried everything and can’t get it to update to the latest version every time. I have been using it for a couple of years and this started about 9 months ago. I manage 15 WP installs and they all get the same issue – EVERY update. The only solution I have is to delete the plugin, reinstall and sign up again. For 15 sites this is a MAJOR PAIN.

Thing I have tried:
? Deactivate / Update / Activate FAILED
? Turn on Automatic Updates in Wordfence>Options FAILED
? Turn off Automatic Updates in Wordfence>Options / Update FAILED
? Check permissions through FTP file research FAILED
? Check with ISP (iPower) for known or emerging issues FAILED

I feel like an idiot for sticking with it but I really like the features.

Any help!!

• This reply was modified 8 years, 5 months ago by ukrefugee.

I’ve had the same problem the last few updates on multiple (6 of 8 – all on same server) sites I manage. Usually I just delete the plugin and reinstall the latest, I found this post and deleted the configCache.php and emptied all caches, but its still failing the update

Thanks!

That worked

Thanks anyway.

I am using another solution

I’ve also tried using a text link and an image as you show in the documentation:

Is there an error in the codes in the documentation???

IMAGE CODE
‘<img src=”/…”> ‘

TEXT CODE
‘Click here ‘

None of these work… should there a closing ” after the class??

Thanks

I am trying that and it is centering – but is being very weird – if I place the shortcode in the page it shows a double image – if I don’t nothing displays, and is not opening the form:

Can you type the code rather than a screenshot??

Here is what I get:

https://www.dropbox.com/s/c5xrjx41c2njau6/Screenshot%202015-08-31%2012.58.25.png?dl=0

And on the test page:
https://www.theecoecogroup.com/synergyweb/button-test/

And the code I used on both pages:

‘<article class=”entry-content”>
<div style=”text-align: center;width: 100%;”>
TEST

LINE 2

<div style=”display:inline-block”>
<div class=”pweb-modal pweb-theme-free pweb-labels-above pweb-horizontal” dir=”ltr”>
<div id=”pwebcontact1_toggler” class=”pwebcontact1_toggler pwebcontact_toggler pweb-theme-free pweb-closed”>[pwebcontact id=1]</div>
</div>
</div>’

I need to center the toggle button on a page.

Here is the page: The button is titled “Get Access” and is on a scrolling site, on the page with the images of the desktop computer

https://www.theecoecogroup.com/synergyweb/

Because this is a scrolling site I also placed the code on a simple page:

https://www.theecoecogroup.com/synergyweb/button-test/

I’m sorry

The Wipe Settings is under the Debugging/Expert Tools tab. I was expecting it under the Settings tab with the Expert Settings.

I have resolved this

Thanks

I have installed V.1.10.3 I was logged in to another client’s dropbox when I authenticated and now can’t change it back. Steps I have tried:

Delete and reinstall app
Delete entries in wp-option table in database

Everytime I reinstall it tells me I am authenticated, but to the wrong account.

I saw somewhere that there was a Wipe Setting option under expert setting, but I don’t have that.

Any help??

Thanks

I’m not able to validate ANY RSS feeds, even one like CNN’s https://rss.cnn.com/rss/cnn_latest.rss

ride-share-news.com

I can’t get any RSS feeds to validate either. Have tried multiple URLs including perhaps the most trusted (name in news) CNN! (https://rss.cnn.com/rss/cnn_latest.rss)

I’d really like to use the plugin!!

Any updates..???

I have a weird issue with the second image in the slider, jumping to a larger size. I’v tried it several computers. Can you see this, and if so any help would be appreciated:

https://www.caitlinribbans.com