Uncanny Owl

Hi @amein ,

We’re really sorry about the delay here.

We don’t currently have a copy of Beaver Builder or a way to test the scenario you describe.

Can you right-click the page when the editor is broken, choose Inspect, then let us know what you see in the browser Console tab?

It would also help if you could send us a copy of the system report from LearnDash LMS > Settings > Support, but remove any sensitive information (like a site URL).

Thanks

Hi @shane_o ,

Sorry to hear about the issue. I wonder if we could get more details about the context.

Is the course set up to be Linear?

When the user is taken back up to the lesson, is the lesson marked complete by the module, or does the user still have to mark it complete? If it doesn’t show as complete, does it if you refresh the page?

Has the user already completed the lesson that they should be taken to after the current one?

Let’s start there and see if any of that might explain the situation.

Thanks

Hi, sorry to hear about the issue.

I wonder if you could confirm exactly where you mean for the “Activate Now” link. We haven’t been able to reproduce this ourselves.

I wonder too if we could get a LearnDash System report from LearnDash LMS > Settings > Support. Feel free to exclude any sensitive info. We’re mostly interested in PHP, WordPress and plugin versions.

Our developer says this may happen if E_STRICT is set, and if that’s related, we’ll fix that in the next release.

Sorry, I know this isn’t the answer you were hoping for, but there wouldn’t be an easy way to retrieve the URL via database query.

We did more forward with the Automator change I mentioned though and it’s out; see the last paragraph of https://automatorplugin.com/new-integrations-constant-contact-memberium-for-keap/.

Since it is now possible as described in the original post via Automator, I’ll go ahead and mark this as closed, but let us know if you need more assistance.

Hi Angela,

Thanks for reaching out.

As far as simple translation goes, a lot of the strings used in the Front End Login module can be changed via the label settings under Uncanny Toolkit > Modules, and then in the settings modal for Front End Login. Depending on the specific strings you mean, changing them here for a single language site is probably easiest.

As far as WPML goes, a good starting point would be confirming the specific strings you need. Our support team ran some tests with WPML, and this was their feedback:

I ran a test on our end using WPML to change text strings for the Front End Login module to Spanish on the page WPML > String Translation (our test site is set to English but has Spanish, German and Hebrew as multi-language options).

On the String Translation page, I set the “In domain” field to “uncanny-learndash-toolkit” and searched for all text strings that appeared on the front end login form on our English page. I then added custom text in the Spanish language field. When I switch to the Spanish language site, all custom fields appeared (see image?https://share.cleanshot.com/4v4Kb326).

If text strings are not appearing in the WPML String Translator, try going to the /wp-admin/ page WPML > Theme and plugins localization and then find “Uncanny Toolkit for LearnDash” in the section “Strings in plugins”. Check the box beside the plugin name and click the button “Scan selected plugins for strings” at the bottom of the page. Does this update the plugin to include missing strings?

Another thing to confirm is whether you have added custom text overrides in the module settings. If custom text has been added, then it will not support translation.

Hopefully that’s helpful, and we’re happy to help with specific strings if you’re having trouble with some.

Thanks

Hi, the answer here really depends on how you want to make the PDF files available. Presumably these are for students, not the purchaser of the group product (/Group Leader), so access would be defined by group membership.

If that’s the case, LearnDash has a [ld_group] shortcode that could be used to restrict content to members of a group. You could add a link or button wrapped in that shortcode to control who can see the download. Uncanny Groups itself couldn’t really help though.

Sorry, just a note too that this is the right channel for questions about the Toolkit plugin, but for any of our other plugins we can provide the best support via your account on our site.

Thanks

Hi @guiberlin , great question, and the answer does depend on some recipe elements, like loops can’t be moved, if something is scheduled or delayed then the location is fixed based on time, the user selector (if applicable) location is fixed, etc.

Hover over an action, condition or something else in the action section, and if it can be moved, you’ll see this icon to the left of it: https://cln.sh/19QVcDTb. Click and hold your mouse cursor on that, then drag the action or condition group to wherever you want it instead.

If you think it is something that should be able to be moved but you can’t do it, it would be great to see a screenshot of the recipe so we can validate it.

Since it has been over 3 weeks, we will tentatively close this ticket, but please let us know if you’re still having issues.

Hi @ekurfis , since it has been 2 weeks since the last update, we will tentatively mark this as closed. Let us know though if you still need help.

Hi @niksfirefly ,

We can’t do it now, but that is a really good idea. We have skipped the feature request process and it’s queued for development on the Automator side, so hopefully we can get that into one of the upcoming releases. (To confirm, we’re planning to add the new token to both of the create group actions in our LearnDash and Uncanny Groups integrations, so you can use it from both actions.)

Thanks for the feedback!

Hi @ekurfis , sorry to hear about the issue. There are a few things that might typically cause this:

• A security or other plugin also hooking into login and interfering with our behaviours (e.g. another recaptcha or 2FA plugin)
• Another plugin trying to redirect users to another page on form submission
• Another plugin throwing notices that break our calls

There are 2 things that would help most here:

• Seeing a copy of the LearnDash status report from LearnDash LMS > Settings > Support (but with any personal records, like site URL, removed)
• Having you try a conflict test, so cloning out to a Staging environment, disabling everything except the Toolkit plugin, then seeing if this still happens (and if it doesn’t, gradually reactivating plugins to try to assess what plugins might be breaking our form)

Thanks

Hi @serhiiko911

You’re right, thanks for alerting us to this. It seems like WP2FA changed some classes, resulting in the issue you reported.

We have implemented a fix that supports both 2.4 and 2.5, as the methods are in different classes between the versions. We will include the change in the next release, and until then, the modified file has been uploaded here:

https://we.tl/t-0wqF6144gd

You can upload that file to your site by FTP, replacing the existing version, at this path:

uncanny-learndash-toolkit/src/includes/class-frontend-login-plus-2fa.php

Hi @vanetreg , thanks for the feedback and identifying the issue.

Right now the only plugin of ours that has WPML certification and wide compatibility is Uncanny Groups, but certainly we want to extend support to other plugins. Our team reviewed your feedback and identified multiple WPML issues with the current behaviour.

Internally we have queued some tasks with our team to address those issues in the next release. Tentatively I’m expecting an update on those tasks in about 2 weeks, and then we’ll coordinate a plugin release after that.

Hi @elronaldo ,

Our team would be thrilled to help, but we did just want to note that this forum is for the Uncanny Toolkit plugin. For anything related to other plugins, you can log a ticket from inside your account on our site or send us a note. That will help us ensure that we can get your enquiry in front of the right developers on our team.

Having said, one of our developers took a quick look and says you should use this:

\uncanny_learndash_groups\GroupManagementInterface::$ulgm_current_managed_group_id;

I’ll go ahead and close the ticket, but if you have questions and want to follow up you can open a ticket from our site for any Uncanny Groups questions.

Hi @devteamwow , I’m really sorry, we missed your message.

We did first want to confirm that this support forum is for our Uncanny Toolkit plugin; for anything else we’re happy to help out on our website. Because this is related to another plugin, we will go ahead and close this but we’ll add a few quick tips for when you do open a ticket under your account on our site:

• Make sure you read through https://www.uncannyowl.com/knowledge-base/tin-canny-learndash-mark-complete/. We will want to know what Completion Condition you’re using and if it matches records in the Tin Can report.
• We will want to see a screenshot of the records in the Tin Can report to confirm that a Completed, Passed, or other verb matching your condition has been captured.

Thanks