Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • I am also having the same issue. Is there another quick fix option that can easily be utilized until the patch is released?

    Thread Starter upgradewd

    (@upgradewd)

    I appear to have found the issue.

    On the My Account page there are two places to change your payment information.

    Essentially, my client was clicking “Payment methods”

    The only way a user can change their payment information for WooCommerce Subscriptions when in use with the WC Stripe Gateway is to click “My Subscription” and then click “CHANGE PAYMENT”

    I suppose my question now would be, A.) how can I make the “Payment methods” button change customer payment info across the board to include their purchased subscription(s)? – OR – B.) Hide the Payment method button on the My Account page?

    ————————

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.upgradewebdesign.com
    Site address (URL): https://www.upgradewebdesign.com
    WC Version: 6.2.1
    REST API Version: ? 6.2.1
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.1
    WC Database Prefix: roq_
    Total Database Size: 123.25MB
    Database Data Size: 117.25MB
    Database Index Size: 6.00MB
    roq_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    roq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    roq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    roq_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    roq_esign_documents: Data: 2.19MB + Index: 0.08MB + Engine InnoDB
    roq_esign_documents_events: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    roq_esign_documents_fields_data: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    roq_esign_documents_meta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    roq_esign_documents_signatures: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_esign_documents_signer_field_data: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_esign_documents_stand_alone_docs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_esign_document_users: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_esign_invitations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_esign_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_esign_signatures: Data: 0.47MB + Index: 0.03MB + Engine InnoDB
    roq_esign_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    roq_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    roq_e_submissions_values: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    roq_ifso_daily_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_ifso_local_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_odb_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_options: Data: 8.09MB + Index: 0.14MB + Engine InnoDB
    roq_pickplugins_wl_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_postmeta: Data: 80.52MB + Index: 1.89MB + Engine InnoDB
    roq_posts: Data: 3.42MB + Index: 0.25MB + Engine InnoDB
    roq_sgs_log_events: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    roq_sgs_log_visitors: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    roq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    roq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_usermeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    roq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    roq_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    roq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    roq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    roq_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    roq_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    roq_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wffilemods: Data: 12.55MB + Index: 0.00MB + Engine InnoDB
    roq_wfhits: Data: 1.02MB + Index: 0.23MB + Engine InnoDB
    roq_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    roq_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wflogins: Data: 0.50MB + Index: 0.13MB + Engine InnoDB
    roq_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wfnotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    roq_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    roq_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    roq_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    roq_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    roq_yoast_indexable: Data: 0.42MB + Index: 0.33MB + Engine InnoDB
    roq_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    roq_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    roq_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    roq_yoast_seo_links: Data: 0.38MB + Index: 0.23MB + Engine InnoDB
    roq_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    astra-portfolio: 132
    attachment: 565
    cookielawinfo: 37
    custom_css: 2
    elementor_font: 1
    elementor_library: 89
    elementor_snippet: 5
    elementskit_content: 2
    elementskit_template: 2
    ifso_triggers: 1
    nav_menu_item: 50
    notificationx: 2
    oembed_cache: 23
    pafe-form-database: 1
    pafe-formabandonment: 1
    page: 59
    post: 5
    product: 23
    product_variation: 8
    revision: 3
    shop_order: 34
    shop_order_refund: 5
    shop_subscription: 4
    termpopup: 1
    wishlist: 2
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (39) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.13
    Template Library and Redux Framework: by Extendify – 4.3.11
    Animated SVG for Elementor Page Builder PRO: by animatedsvg – 2.7.2
    WP Portfolio: by Brainstorm Force – 1.11.3
    Premium Starter Templates: by Brainstorm Force – 3.1.5
    GDPR Cookie Consent: by WebToffee – 2.1.1
    WP E-Signature Business add-ons: by Approve Me – 1.6.5
    WP E-Signature: by Approve Me – 1.6.6.1
    Elementor Pro: by Elementor.com – 3.6.3
    Elementor: by Elementor.com – 3.5.6
    ElementsKit Lite: by Wpmet – 2.5.3
    ElementsKit Pro: by Wpmet – 2.6.2
    Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 2.9
    Envato Market: by Envato – 2.0.7
    Site Kit by Google: by Google – 1.69.0
    If-So: by If So Plugin – 1.5.6.2
    Login Logout Menu: by WPBrigade – 1.3.1
    LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.5.12
    Facebook for WordPress: by Facebook – 3.0.6
    One Click Demo Import: by OCDI – 3.0.2
    Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
    Eindhoven
    The Netherlands – 5.0.110
    
    SiteGround Optimizer: by SiteGround – 7.0.4
    SiteGround Security: by SiteGround – 1.2.0
    Trydo Core: by Rainbow-Themes – 1.0.2
    Ultimate Addons for Elementor: by Brainstorm Force – 1.36.4
    VideoAsk: by Typeform – 1.0.2
    WooCommerce Colors: by WooThemes – 1.0.7
    WP E-Signature - WooCommerce: by Approve Me – 1.6.6
    WooCommerce Stripe Gateway: by WooCommerce – 6.2.0
    WooCommerce Product Dependencies: by SomewhereWarm – 1.2.7
    WooCommerce Subscriptions: by WooCommerce – 4.0.2
    WooCommerce: by Automattic – 6.2.1
    Wordfence Login Security: by Wordfence – 1.0.9
    Wordfence Security: by Wordfence – 7.5.8
    Yoast SEO: by Team Yoast – 18.2
    WP Crontrol: by John Blackbourn & crontributors – 1.12.0
    Wp Social: by Wpmet – 1.8.3
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.9.3
    
    Zapier for WordPress: by Zapier – 1.0.2
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #186 - /shop/
    Cart: #189 - /cart/
    Checkout: #191 - /checkout/
    My account: #193 - /my-account/
    
    ### Theme ###
    
    Name: Trydo Child
    Version: 1.0.0
    Author URL: https://rainbowit.net/
    Child Theme: ?
    Parent Theme Name: Trydo
    Parent Theme Version: 1.1.2
    Parent Theme Author URL: https://rainbowit.net/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: trydo/woocommerce/checkout/form-checkout.php
    trydo/woocommerce/loop/pagination.php
    trydo/woocommerce/myaccount/form-login.php
    trydo/woocommerce/myaccount/my-address.php
    trydo/woocommerce/product-searchform.php
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.upgradewebdesign.com
    Subscription Statuses: wc-active: 4
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? Yes
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Michigan
    
    ### Subscriptions by Payment Gateway ###
    
    Stripe: wc-active: 4
    
    ### Payment Gateway Support ###
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    ### Action Scheduler ###
    
    Complete: 125
    Oldest: 2022-02-08 12:14:05 -0500
    Newest: 2022-02-28 20:32:28 -0500
    
    Pending: 8
    Oldest: 2022-03-06 05:41:57 -0500
    Newest: 2022-08-18 17:28:41 -0400
    
    ### Status report information ###
    
    Generated at: 2022-02-28 23:01:28 -05:00
    
    • This reply was modified 2 years, 9 months ago by upgradewd.
Viewing 2 replies - 1 through 2 (of 2 total)