Eugene Sean Cheng

Hi,

Yes to both. It was previously working but for some reason, isn’t showing anymore.

I’ve tested for plugin conflict or theme issue but it exhibiting the same issues.

Do you have any advice?

Thanks so much for your answer! It’s solved!

So sorry! You are right. I will create them. Thanks for your help!

Hi Mihai,

I’ve done these two steps before I posted here and I’m testing it and I can confirm that it is still not working for the theme 2017.

and I am still unable to insert any gallery into the page.

Let me know if you need a video for that.

If these two issues, theme and plugin conflicts, are ruled out, are you able to advise the next step?

Hi Becky,

Please see video and it will show what I mean.

https://drive.google.com/open?id=1016VmKMGjpSoXGc7BDVOhzojdyuziX9c

Do advise next step.

Thanks!

Hi Mihai,

The problem is with the “Insert Gallery” button from the “insert Gallery Window”

It shows it as clickable but no action is happening.

Regards,

Eugene

Hi Mihai,

I’ve ruled out plugin and theme conflicts. I’ve done as advised but am still unable to click the button. I’ve also updated to the latest version.

Let me know what else I can do.

Thanks.

Hi ,

No worries. I got it solved.

Thanks!

The solution was the following

Adding the following code to the bottom of the child themes style.css file:

div.wpcf7 {
z-index: 99!important;
}