Ulf Sch?nefeld

Hi @onlineoptimisation,

our latest update has now been deployed and is available for use.

Best regards, Poly-res Team

Hello @onlineoptimisation,

thank you for taking the time to bring the issue to our attention. We truly appreciate your effort in providing us with valuable feedback.

Our team has carefully analyzed the error you reported and has been diligently working on a resolution. We are committed to ensuring the highest quality of our services and products, and your input has been instrumental in this process.

We are pleased to inform you that an update is on the horizon. We are making the final adjustments to ensure that the solution is comprehensive and meets your expectations.

You can expect the update to be rolled out shortly. We will keep you informed of our progress and ensure that you are among the first to know once the update is live.

Once again, we are grateful for your patience and support. Your feedback is crucial in helping us improve and serve you better.

Best regards, Poly-res Team

Hi,

we have recently released version 1.3.1. Can you check whether the error still occurs? Thank you for your feedback.

Best regards, Poly-res Team

Hi,

we will look into the error and get back to you as soon as we have a solution. Thank you for your understanding and for reporting the error.

Best regards, Poly-res Team

Hi

It’s done – we have provided the functionality with Release 1.3.0.

Best regards, Poly-res Team

Hi

thank you very much for your comment. We are working on the HPOS compatibility on our plugin. We will get back to you as soon as possible with a new version. Please be patient a little longer. We are doing all this in our spare time.

Best regards, Poly-res Team

Hi @juaancmendez,

we installed the latest version and all is OK. Thanks for your feedback and help.

Best regards, Ulf

Hi @juaancmendez,

thank you very much for your answer. Yes, we have a cache plugin in use and have also cleared the cache. In addition, we have disabled the cache plugin – no change. Your plugin is still listed among the incompatible HPOS-WooCommerce plugins.

Best regards, Ulf

Hello @juaancmendez,

thank you very much for your quick reply. We have activated the new WooCommerce feature on our staging environment and get a WooCommerce note that your plugin is not compatible. Attached is another screenshot of it.

Best regards, Ulf

Hi @moshtafizur01,

thanks for your fast feedback. Maybe this is still useful for the development team: https://github.com/woocommerce/woocommerce/wiki/High-Performance-Order-Storage-Upgrade-Recipe-Book

Best regards, Ulf

Hi @capitancapo,

thank you very much for your comment. We are internally analyzing the HPOS change on our plugin. We will get back to you as soon as possible with an answer.

Another note regarding “removal from the marketplace” – this refers to the WooCommerce marketplace (source: https://woocommerce.com/de-de/posts/platform-update-high-performance-order-storage-for-woocommerce/) and not the plugin directory on www.ads-software.com. We are not listed on the WooCommerce marketplace with our plugin.

Best regards, Poly-res Team

@salomonamiga,

please understand that we cannot provide you with an example. But a manipulation is possible with CSS.

We would like to emphasize that we can recommend translation plugins (e.g. Loco), if the desired language is not yet available for the plugin or you want to put an individual description on the button.

We will discuss your request internally and consider it if necessary. But we can not promise you that. But we wish you a lot of fun and success with our plugin.

Best regards, Poly-res Team

Hi @salomonamiga,

currently the favorite solution is “Loco Translate” to change the button text. Of course, there would still be the possibility to manipulate it via CSS – but this is not the preferred variant from the point of view of usability.

Best regards,
Poly-res Team

Hi @schmidtsteks,

the plugin is fully compatible with the flatsome theme. The “Reorder” button is displayed in the current version of our plugin for the “completed” status. Custom statuses are not considered here.

Best regards,
Poly-res Team

Hi @webkinder,

I had the same problem with the Safari browser – the GA4-ID was not loaded. I tried Firefox and here the new GA4-ID was displayed and could be selected. Now both UA and GA4 are working. Maybe this helps.

Best regards, Ulf