Ulf Sch?nefeld

Hi @wpkunshtech,

we use the standard function/hook “ordered_again” and “custom fields” are not taken over for a repeat order. If you want to pass your own custom fields you have to develop your own function.

We are right in assuming that you mean the plugin “Product Bundle” from SomewhereWarm in the WooCommerce marketplace, right? If yes, the plugin “Product Bundle” does not support the standard WooCommerce functionality (order again) to reorder the defined fields.

We recommend that you contact the developer “SomewhereWarm” of the plugin “Product Bundles” and ask them to support the standard functionality of WooCommerce “Order again / Re-Order”. We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.

Your poly-res Team

Hi @taslimshah,

did you found a suitable solution or is it working now – if not you can open a new ticket. This one will be closed. Thank you very much for your understanding.

Your poly-res Team

Hi @jdewit,

we hope you have found a suitable solution – if not you can open a new ticket. This one will be closed. Thank you very much for your understanding.

Your poly-res Team

Hi Vishal Kaothari @ashokrane,

thank you very much for your request. The “Re-Order icon/button” only works/showed up if your order-status are “completed”. Also the icon “Re-Order” should be visible in the WooCommerce-Backend (under actions) if you place a re-order of a “completed” order.
Unfortunately, the option to allow re-ording for all product status (for example: refunded, pending payment and processing) are planned for an upcoming version (Add-On) of our plugin. But we don’t have a final release-date yet. Please stay tuned and many thanks for you understanding.

Your Poly-res Team

Hi @jdewit,

the WooCommerce plugin “Product Bundle (Developer: SomewhereWarm)” does not support the standard WooCommerce functionality (order again) to reorder the defined fields.

We have tested the two popular plugins “WooCommerce Product Add-On (Link: https://woocommerce.com/products/product-add-ons/)” and the YITH plugin “YITH WooCommerce Advanced Product Options (Free & Premium, Link: https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/)”. With these plugins, the fields are transferred when a new order is placed. It is important, that we do not receive any financial compensation for the reference to another page.

We recommend that you contact the developer “SomewhereWarm” of the plugin “Product Bundles” and ask them to support the standard functionality of WooCommerce “Order again / Re-Order”. We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.

Your poly-res Team

Hello @taslimshah,

there is one thing you could try before – deactivate our plugin and then click on order again in a completed order (customer login) in the detail view of the order. If that doesn’t work either then it might be connected to an installed third WooCommmerce plugin. In any case send us the error messages by e-mail.

Best regards,
Polyres Team

Hello @taslimshah,

we have tried it with variable products and could not find any errors on our staging environment. Could you send us more information (e.g. error message and system report) about your environment via e-mail ([email protected])? This will help us to better analyze the errors. Many thanks in advance.

Best regards,
Polyres Team

Hi @printplaygames,

we assume that our answer has helped you to find the desired solution. Therefore we close this topic. If not, just open a new ticket.

Your poly-res Team

Dear @inzerat,

sorry our answer took a little longer than we had expected. After intensive research we can not offer you a snippet for it. What you want is currently only possible with a subscription plugin. Thank you for your understanding.

Best regards,
Ulf
Polyres Team

Dear @inzerat,

sorry about our late answer. We will check your request for a snippet and report it to you after the holidays, in the new year. Thank you very much for your understanding and a Merry Christmas and a Happy New Year 2020.

Best regards,
Ulf
Polyres Team

Hi @printplaygames,

your plugin “PPOM” does not support the standard WooCommerce functionality to reorder the defined fields.

We have tested the two popular plugins “WooCommerce Product Add-On (Link: https://woocommerce.com/products/product-add-ons/)” and the YITH plugin “YITH WooCommerce Advanced Product Options (Free & Premium, Link: https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/)”. With these plugins, the fields are transferred when a new order is placed. It is important, that we do not receive any financial compensation for the reference to another page.

We recommend that you contact the developers of “PPOM” and ask them to support the standard functionality of WooCommerce “Re-Order”. The other two plugins can do the same. We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.

Your poly-res Team

Hi @kaprikorn,

your proposal is on the roadmap list – but we can’t give a date yet. This ticket will be closed here. Thank you very much for your understanding.

Your poly-res Team

Hi @sultank2018,

we hope you have found a suitable solution – if not you can open a new ticket. This one will be closed. Thank you very much for your understanding.

Your poly-res Team

Hello @page52,

it took us a little longer than we thought for the analysis. Unfortunately we can’t give you an positive feedback. The plugin “WC Fields Factory” does not support the functionality to reorder the defined fields.

But what we have tested are the two popular plugins “WooCommerce Product Add-On (Link: https://woocommerce.com/products/product-add-ons/)” and the YITH plugin “YITH WooCommerce Advanced Product Options (Free & Premium, Link: https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/)”. With these plugins, the fields are transferred when a new order is placed.

We recommend that you contact the developers of “WC Fields Factory” and ask them to support the standard functionality of WooCommerce “Re-Order”. The other two plugins can do the same. We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.

Your poly-res Team

Hello @page52,

we check your request regarding the custom fields (Plugin WC Fields Factory). Please understand that we need some time for the analysis.

Regarding the problem “Also, if the original order is 2 items, it only adds 1 to the cart.” –> we checked it and both products have been added to our shopping cart. Only the custom field are not showing in the order (but we check that).

As soon as our analysis is done we will get back to you.

Best regards, Poly-res Team