user4forum

The problem appears to be narrowed down and seems to be a permission issue. After running a new test with the latest WP version, I was still logged in as “Administrator” by chance. Under this user, the upload works without any problems. From the “Contributor” role onwards, uploads are possible. The permission ‘upload_files’ is not required, but the permission ‘edit_posts‘ is. Unfortunately, this means the plugin remains unusable for our users with “Subscriber” roles. Why this problem only occurs in the presence of WooCommerce remains an open question.

I tested it again with the latest plugin version of WooCommerce. Updated the suspected plugin from 8.2.2 (latest one without blocks) to 8.7.0 (latest version). All plugins deactivated, then activated:

• BuddyPress 12.4.0
• with and without BP-Classic 1.4.0
• BuddyPress Docs 2.2.3
  BuddyX Theme 4.6.7

No running other custom snippets (bp-custom.php)

Testing:
(A) Leaving WooCommerce disabled: ok (file is uploaded)
(B) Getting WooCommerce enabled: error (An error occurred in the upload. Please try again later.)

BTW: In both cases there’s no access to [Media Library] (endless loop).

Fresh Installation:
WP 6.4.3 / PHP 7.4.33 / MariaDB 10.4.22
[CentOS 7 / Apache 2.4.6]

Here’s the complete site-health info log:

### wp-core ###

version: 6.4.3
site_language: en_US
user_language: en_US
timezone: Europe/Berlin
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 0
default_comment_status: closed
environment_type: production
user_count: 44
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/html/XXX
wordpress_size: 54.65 MB (57309745 bytes)
uploads_path: /var/www/html/XXX/wp-content/uploads
uploads_size: 778.72 MB (816551566 bytes)
themes_path: /var/www/html/XXX/wp-content/themes
themes_size: 48.06 MB (50398843 bytes)
plugins_path: /var/www/html/XXX/wp-content/plugins
plugins_size: 194.14 MB (203569118 bytes)
database_size: 11.75 MB (12320768 bytes)
total_size: 1.06 GB (1140150040 bytes)

### wp-active-theme ###

name: BuddyX (buddyx)
version: 4.6.7
author: wbcomdesigns,vapvarun
author_website: https://github.com/vapvarun/buddyx
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, block-templates, post-thumbnails, automatic-feed-links, title-tag, html5, post-formats, customize-selective-refresh-widgets, responsive-embeds, custom-header, custom-background, wp-block-styles, editor-patterns, editor-styles, align-wide, editor-color-palette, editor-font-sizes, amp, service_worker, menus, custom-logo, editor-style, lifterlms-sidebars, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, buddypress-use-nouveau, widgets
theme_path: /var/www/html/XXX/wp-content/themes/buddyx
auto_update: Disabled

### wp-themes-inactive (7) ###

Bayleaf: version: 1.4.9, author: Vedathemes, Auto-updates disabled
BuddyX-Copy: version: 0.1.0, author: NN, Auto-updates disabled
Getwid Base: version: 1.1.4, author: MotoPress, Auto-updates disabled
REIGN: version: 7.0.0, author: Wbcom Designs, Auto-updates disabled
Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.6, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (3) ###

BuddyPress: version: 12.4.0, author: The BuddyPress Community, Auto-updates disabled
BuddyPress Docs: version: 2.2.3, author: Boone B Gorges, David Cavins, Auto-updates disabled
WooCommerce: version: 8.7.0, author: Automattic, Auto-updates disabled

### wp-plugins-inactive (52) ###

Allow iframe Tags in Editor: author: Joshua Woehlke, version: (undefined), Auto-updates disabled
bbPress: version: 2.6.9, author: The bbPress Contributors, Auto-updates disabled
Better Messages: version: 2.4.33, author: WordPlus, Auto-updates disabled
BP Attachments: version: 1.2.0, author: The BuddyPress Community, Auto-updates disabled
BP Classic: version: 1.4.0, author: The BuddyPress Community, Auto-updates disabled
BP Group Documents: version: 1.24, author: lenasterg, Auto-updates disabled
BP Profile Search: version: 5.7.4, author: Andrea Tarantini, Auto-updates disabled
BuddyPress Display xProfile: version: 1.8.1, author: Wbcom Designs, Auto-updates disabled
BuddyPress Group Role: version: 1.0.0, author: BuddyDev Team, Auto-updates disabled
BuddyPress Groups CSV Import: version: 1.0.5, author: Vivek Sharma, Auto-updates disabled
BuddyPress Matchmaking: version: 1.3, author: Muhammad Kashif, Auto-updates disabled
BuddyPress Member Type: version: 1.2.0, author: wbcomdesigns, Auto-updates disabled
BuddyPress Reply By Email: version: 1.0-RC11.dev, author: r-a-y, Auto-updates disabled
BuddyPress Xprofile Custom Field Types: version: 1.2.7, author: BuddyDev, Auto-updates disabled
Code Snippets: version: 3.6.4, author: Code Snippets Pro, Auto-updates disabled
Conditional Fields for Contact Form 7: version: 2.4.8, author: Jules Colle, Auto-updates disabled
Conditional Profile Fields for BuddyPress: version: 1.2.6, author: BuddyDev, Auto-updates disabled
Contact Form 7: version: 5.9.3, author: Takayuki Miyoshi, Auto-updates disabled
Contact Form 7 - Dynamic Text Extension: version: 4.3.1, author: AuRise Creative, SevenSpark, Auto-updates disabled
Contact Form 7 Modules: Hidden Fields: version: 2.0.2, author: Katz Web Services, Inc., Auto-updates disabled
Contact Form 7 Modules: Send All Fields: version: 2.0.2, author: Katz Web Services, Inc., Auto-updates disabled
Contact Form DB: version: 2.10.37, author: Michael Simpson, Auto-updates disabled
Defaults for BuddyPress Docs: version: 1.0.0, author: Venutius, Auto-updates disabled
de_DE: version: 1.0.0, author: Frank Bültge, Auto-updates disabled
Disable User Login: version: 1.3.9, author: Saint Systems, Auto-updates disabled
EditorsKit: version: 1.40.5, author: Munir Kamal, Auto-updates disabled
Events Manager: version: 6.4.7.2, author: Pixelite, Auto-updates disabled
Events Manager - CSV Import / Export: version: 1.2.8, author: Stonehenge Creations, Auto-updates disabled
Frontier Restrict Media: version: 1.6.2, author: finnj, Auto-updates disabled
GD bbPress Attachments: version: 4.6, author: Milan Petrovic, Auto-updates disabled
GD Topic Polls: plugin for WordPress and bbPress forums: version: 2.3, author: Milan Petrovic, Auto-updates disabled
Kirki Customizer Framework: version: 5.1.0, author: Themeum, Auto-updates disabled
LH Xprofile forms: version: 1.03, author: Peter Shaw, Auto-updates disabled
MediaPress: version: 1.5.9, author: BuddyDev, Auto-updates disabled
Multiple Roles: version: 1.3.7, author: Christian Neumann, Auto-updates disabled
Postie: version: 1.9.68, author: Wayne Allen, Auto-updates disabled
Post SMTP: version: 2.8.13, author: Post SMTP, Auto-updates disabled
Query Monitor: version: 3.15.0, author: John Blackbourn, Auto-updates disabled
Reading Time WP: version: 2.0.15, author: Jason Yingling, Auto-updates disabled
Relative Image URLs: version: 2.0, author: Scott Werner, Auto-updates disabled
Rendez Vous: version: 1.4.2, author: imath, Auto-updates disabled
User Access Manager: version: 2.2.23, author: Alexander Schneider, Auto-updates disabled
Wbcom Designs - BuddyPress Member Blog: version: 2.1.0, author: Wbcom Designs, Auto-updates disabled
Wbcom Designs - BuddyPress Member Export Import: version: 1.5.0, author: Wbcom Designs, Auto-updates disabled
Wbcom Designs - BuddyPress Search: version: 1.3.0, author: wbcomdesigns, Auto-updates disabled
Wbcom Designs - BuddyWoo: version: 1.3.1, author: WBCOM Designs, Auto-updates disabled
WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates disabled
WP BASIC Auth: version: 1.1.4, author: wokamoto, Auto-updates disabled
wpDataTables: version: 5.8.2, author: TMS-Plugins (latest version: 6.2.1), Auto-updates disabled
WP FullCalendar: version: 1.5, author: Pixelite, Auto-updates disabled
WP Media Categories: version: 2.1.0, author: John James Jacoby, Auto-updates disabled
WP OPcache: version: 4.2.0, author: nierdz, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1809
imagemagick_version: ImageMagick 7.1.1-29 Q16-HDRI x86_64 21991 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 10M
upload_max_filesize: 5M
max_effective_size: 5 MB
max_file_uploads: 20
imagick_limits: 
 imagick::RESOURCETYPE_AREA: 15 GB
 imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
 imagick::RESOURCETYPE_FILE: 768
 imagick::RESOURCETYPE_MAP: 8 GB
 imagick::RESOURCETYPE_MEMORY: 4 GB
 imagick::RESOURCETYPE_THREAD: 1
 imagick::RESOURCETYPE_TIME: 0
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVS, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available

### wp-server ###

server_architecture: Linux 3.10.0-1160.108.1.el7.x86_64 x86_64
httpd_software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.4.33
php_version: 7.4.33 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 120
memory_limit: 256M
max_input_time: 60
upload_max_filesize: 5M
php_post_max_size: 10M
curl_version: 7.29.0 NSS/3.90
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-03-29T15:24:11+00:00
utc-time: Friday, 29-Mar-24 15:24:11 UTC
server-time: 2024-03-29T16:24:09+01:00

### wp-database ###

extension: mysqli
server_version: 10.4.22-MariaDB
client_version: mysqlnd 7.4.33
max_allowed_packet: 16777216
max_connections: 151

### wp-constants ###

WP_HOME: https://XXX.ddnss.eu
WP_SITEURL: https://XXX.ddnss.eu
WP_CONTENT_DIR: /var/www/html/XXX/wp-content
WP_PLUGIN_DIR: /var/www/html/XXX/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: utf8_general_ci

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### buddypress ###

version: 12.4.0
active_components: Community Members, Extended Profiles, Account Settings, Friend Connections, Private Messaging, Activity Streams, Notifications, User Groups
template_pack: BuddyPress Nouveau 12.4.0
url_parser: BP Rewrites API
! hide-loggedout-adminbar: undefined
_bp_community_visibility: 
 global: anyone
! bp-disable-account-deletion: No
! bp-disable-avatar-uploads: undefined
! bp-disable-cover-image-uploads: undefined
bp-enable-members-invitations: undefined
bp-enable-membership-requests: undefined
! bp-disable-profile-sync: undefined
! bp_restrict_group_creation: No
! bp-disable-group-avatar-uploads: undefined
! bp-disable-group-cover-image-uploads: undefined
! bp-disable-blogforum-comments: No
_bp_enable_heartbeat_refresh: Yes

Thank you for the tip, but downgrading WP to version 6.3.x is not an option, and neither is giving up on WC.

It’s a pity, but I find sticking to WP standards commendable and this issue persists with the current WP 6.5-RC4. However, it should be noted that “file upload” works on a fresh WP 6.4.3 / BP 12.4.0 / BP Classic 1.4.0 installation as long as WC is deactivated.

I will continue to wait for an update because currently this plugin appears to be the best approach for handling documents within BP Users and BP Groups.

Meanwhile, this problem has been reported by two other users. I’m grateful for the voluntary work on this plugin, but a brief response after nearly three weeks would be appreciated. If additional information is needed, I am happy to provide it. Thank you very much.

Thank you for the prompt response. But, please what do you mean by ‘kick-out’ users?

I’ve checked the settings of the chat rooms again and additionally deactivated the last option ‘Auto add users with following roles to this chat room,’ unfortunately without success.

If I select another WP role under ‘RESTRICTIONS’ that the ‘user to be excluded’ also possesses, then all other chat users also lose access.

Restrict from viewing message
[x] WP-RoleY

Edit Chat Room
Title: Chatroom for WP(BP)-Users with WP-RoleX
Settings:
[x] Only those who joined can read messages

Who can join this chat room?
[x] WP-RoleX

Who can reply in this chat room?
[x] WP-RoleX

Auto add users with the following roles to this chat room
[ ] WP-RoleX

This great plugin offers a thousand options, but ‘such an option’ is clearly missing:
-> Auto remove users with missing role (no access)
-> [X] WP-RoleX

No problem.
The | first position | represents the remaining tickets, and the | second position | represents the status of the booking button. The brackets just simply indicate whether the display is correct [OK] or not [NOT-OK].

Once again:
If the maximum number of tickets is booked, the visible status to everyone, except the booker, is set to 0 | Event Cancelled. ‘Event Cancelled’ is definitely the wrong designation in this context. The event is just fully booked but not cancelled.

Maybe it’s worth mentioning that the file ‘events-manager.js’ has been modified in order to make it work for cancelling events. Please refer to my previous support ticket for that issue. Thanks.

Sorry, I have to report that the booking/cancellation button still does not work in version 6.4.7.1. The placeholder #_BOOKINGBUTTON is placed within Default Event Grid format.

If you click the “Cancel” Button after having successfully booked a ticket you get this error message “Cancellation Error. Try again?”

This is fixed if you comment out line 621 and 628 in /…/events-manager/includes/js/events-manager.js as advised in this forum.

First of all, thank you very much for your answer. I also agree that development costs money and that is why a Pro extension of this plugin is offered. This is certainly suitable for everyone who (want) to use this plugin commercially and also needs substantial things (import/export).

The free plugin is very good, especially when it comes to user published events in conjunction with BuddyPress. Fairness also means that money has to be spent on similar plugins and its extensions for this functionality. Nevertheless, it is annoying and frustrating to keep encountering “seemingly” familiar problems.

I have now used the questions to examine the one and the other in more detail. In fact, two of the four reported ‘bugs’ have been resolved. The first point is clearly my fault, the second has now been corrected and the third may be irrelevant and the fourth, with the proposed change, will be eliminated in the next update.

In this respect, I apologize for incorrect criticism as well as the somewhat harsh tone overall.

Maybe still interesting for some people:

(1) ‘Missing’ grid format – wrong shortcode
Did use this shortcode, with a additional snippet I somehow got from this forum.

[events_grid long_events="1" location="10" scope="all"]

Forum: https://www.ads-software.com/support/topic/new-shortcode-events_grid/

This shortcode is (currently) correct:

[events_list view="grid" ...]

Forum: https://www.ads-software.com/support/topic/second-page-with-grid-layout/

(2) Booking buttons that don’t work for cancellations – javascript
Working since 6.4.7.1 (Error messages in with 6.4.6.4 and 6.4.7)
/…/events-manager/includes/js/events-manager.js
Forum: https://www.ads-software.com/support/topic/booking-cancellation-causes-error/

(3) Typo SQL Error – maybe deprecated query but still annoying and reported long time ago

LINE: 393 "SEELCT"

/…/events-manager/classes/em-bookings.php
Forum: https://www.ads-software.com/support/topic/overall-good-plugin-but-response-to-obvious-code-error-for-4-months/

(4) BuddyPress User published Events – Missing URL Domain when trying to edit a published event
/…/events-manager/buddypress/bp-em-core.php
This error was introduced with 6.4.7. Solved by uncommenting line 60 in the above file.

Hello,
thank you very much for the quick response and the provided update. I have installed the new version on a new BuddyPress environment and a ‘custom’ date format (d.m.Y.) is now correctly displayed in the user profile.
Best regards

Hi Andrea,

unfortunately your suggested snippet doesn’t work. If ‘date’ should output the current date, user profiles with older date entries will still be displayed.

In the meantime I have found a less elegant solution and have the BPS page updated regularly (cronjob) at midnight with a variable placeholder.

TODAY='date +%Y-%m-%d'

This is also how the original shortcode works.

[... AND field_76_range='$TODAY, 2024-12-31']

Thank you very much for your support.

FYI,

the cause was that the WC Coupon option was disabled.

“Enable the use of coupon codes” [WC General Tab -> Enable coupons]. The pricing plugin seems to require this to be activated (default).

Maybe the cart discount function in this plugin will also work without an active WC coupon option in the future? Then the “Coupon Code” buttons and “Apply Code” remain hidden as coupons are not needed in our use case and these buttons only confuse customers.

Probably only a few shops have deactivated coupons, otherwise many operators would complain about the lack of a cart discount in your plugin.

Ok, first of all I guess I have to apologize. The cart function actually works. So this ‘BUG’ seems to be on ‘my’ side.

I have now completely reinstalled WP, installed WC, created a test product and finally installed your pricing plugin. In this the 50% cart rule is activated and the discount is actually displayed.

So, this support thread can be closed with this.

The ‘Settings’ page is set to default.

‘Apply all applicable rules’ therefore applies to:

• Product pricing
• Cart discounts
• Checkout fee

Steps to reproduce:
Install WP (standard theme), install WC, install your plugin. Set just a pre-defined standard rule (e.g. 50% campaign) within Cart Discount.

Cart discount doesn’t work. Neither with a single rule, nor with several together (50% + 10€). The combination of product pricing and cart discount does not work either. The only thing that seems to work is the product discount.

I’m starting to think that the promised functionality is not present in this (light) plugin. A screenshot from you of the promised cart discount would be informative. Or am I simply misunderstanding invoice discounts?

WP 6.4.2 | WC 8.4.0 | YaYPricing ‘Lite’ 2.4.9.2
WP Standard Theme (Twenty-Twenty-Four)
PHP 7.4 | MariaDB 10.3

Thanks for the prompt response. Unfortunately, further actions on my part are not possible.

Finally, I tested a few WP standard themes (in addition to BuddyX). The “functions.php” was also checked again. These would have been the last sources of error but the ‘bug’ remains.

In the next few days I’ll keep an eye for an update and otherwise I’ll look for another plugin. It’s a shame, because this plugin offers a (very) good range of functions.

Steps 1 to 3.
1. Enable pre-defined standard cart discount rule.
2. Select a single product for cart.
3. Missing promised (50%) discount as “Subtotal” and “Total” are equal.

https://snipboard.io/nCZLjS.jpg