userweb

Hi, thanks in advance, for example you can go to this page:
https://www.giochidimagia.net/prodotto/100-card-trick-one-liner-jokes-by-wolfgang-riebe-ebook-download/
add the product to the cart, view the cart, click on “complete payment” and at this point the payment methods are sold, but PayPal which is enabled via the Stripe plugin, is not displayed.
Thanks!

• This reply was modified 3 months, 3 weeks ago by userweb.

When a customer purchases, they pay via Woopayments that uses Stripe.
The sales invoice is issued immediately but the invoice for expenses, i.e. the amount retained by Woopayment/Stripe for the transaction, does not appear immediately. I think the reason is that Stripe issues this invoice after a month. I am waiting to verify, if it is as I think, the invoice will appear on December 10th. I hope I have explained myself better, thanks!

From what I see the invoices are issued on the 10th of the following month, I mean the invoices of the Stripe/WooPayments withholdings, for example the invoice for the month of October is issued on November 10th, so if I sold in November I think I will see it on December 10th, I think that’s how it works.

Oh thank you everything is clear, just one thing I didn’t understand well, I’ll give you an example, if I receive a payment by receiving a bank transfer on December 14th, will the invoice be downloadable from January 24th?

Hi, by changing browser I was able to insert the VAT number and the invoices are downloaded!
To summarize, I started selling in November so the first invoice with amounts will be issued by December 10th?
I see that WooPayments is indicated in the header of the invoices, does the transfer I received on my current account indicate Stripe since WooPayments uses Stripe?
Is it not possible to access the invoice directly from Stripe?
Do I remember correctly? ??

Review done, thanks!

Hi, as I was telling you, when I try to download an invoice it asks me to enter the VAT number, I enter the number but then the invoice does not let me download it, it continues to ask me to enter the VAT number again, this is the problem, thanks.

Hi, thanks for the help, going to payments, I can’t find the “Taxes documentation” option, I only see “documentation” where I find the invoices that I can’t download, what am I doing wrong?
https://ibb.co/929nPkd

All clear, thank you very much for your help, everything is ok for now!

Hi, ok thanks, now it’s clear, I thought that webhooks were a communication that had to be received continuously instead it is present only when there is an order actually received, now it’s clear.
Is it not necessary to do anything more then?
Thanks for the help.

Hi, I didn’t understand how to enter the tax details, maybe I haven’t entered them yet, where do I enter them before downloading the invoices?

Hi, this is what I see from my station:
https://ibb.co/yVGNRZK

After placing the order in “Test” mode and verifying the operation, I disabled the Test mode and put it in “Live” mode, 24 hours have passed but the webhooks are not received:

Payment
Enabled

Payout
Enabled

Webhook
Enabled

No live webhooks have been received since monitoring began at 2024-11-20 16:05:16 UTC.

Hi, I tried now, here is the result:
Payment
Enabled

Payout
Enabled

Webhook
Enabled

The most recent test webhook, timestamped 2024-11-19 19:56:07 UTC, was processed successfully.

It seems to work, now what do I do? Disable Test mode and set to live mode? Thanks.

Thanks, ok, now I saw where it is, I see that the invoices are under “documents”, if a transaction occurred on November 5th, will the invoice be available on November 10th or December 10th?
I see that there are other invoices but to download them it asks me to register the VAT number, I follow the procedure but then trying to download the invoices again it asks me to register the VAT number that I registered, what can I do?
Thanks!