Vadiem Janssens

Hi Exxis, please make sure the following:

* You’re using the latest versions of WooCommerce and WooCommerce-dropbox
* You copied the APP KEY and entered in /wp-admin/admin.php?page=wc-settings&tab=integration&section=woocommerce-dropbox on your WP installation. The developer page at Dropbox also shows a app secret and access tokens, these should NOT be used.

You might want to delete woocommerce-dropbox and retry the installation and configuration.

I’ve just tested the plugin with latest versions and all seem to work fine on my side.

Hi Devan, you might want to try and reupload your files to dropbox with a different name and setup the link in your downloadable product again. Additionally, this page might also help: https://docs.woocommerce.com/document/digital-downloadable-product-handling/. Make sure ‘Force Download’ is configured.

Hi Dominik, this depends on the way Woocommerce is setup -> https://docs.woocommerce.com/document/digital-downloadable-product-handling/.

Make sure “Force Downloads” is configured, the link above will explain what this means and how links are protected of being shared.

When you click “Choose from DropBox”, I think it should be possible to logout from your current account and login with the account of your friend.

That is great news, thank you so much for notifying me! I’ve updated the readme description.

Would you mind to try and remove the download links from your product, and re-add them with the button?

Hi all,

Apologies for the delay. This issue has been resolved in version 1.2.4 which will be available through the WordPress update panel in a few hours.

Regards,

Vadiem

Hi all,

Apologies for the delay. This issue has been resolved in version 1.2.4 which will be available through the WordPress update panel in a few hours.

Regards,

Vadiem

Hi @bilgi25,

Unfortunately, there is currently no way to automatically import a bunch of dropbox files at once.

Regards,

Vadiem

Hi Sabine,

I see the link is not working for me either. Please change the name of the file so it does not contain any whitespace, as that typically causes these kind of issues. After that, remove the file from your woocommerce product and re-add it by clicking on the ‘Choose from Dropbox’ button.

Regards,

Vadiem

Ok, good to hear. The final thing I can think of is to test any of the available download methods and see if it works: https://docs.woocommerce.com/document/digital-downloadable-product-handling/. Let me know if this solves the issue.

What version of WordPress, WooCommerce and all other relevant plugins running on? Are they all up to date?

The woocommerce-dropbox plugin is not very complicated, it simply fetches the public Dropbox URL and pastes it in WooCommerce ‘download url’ input field. From there, it’s just between WooCommerce and Dropbox on handling the download itself.

So, I still think something is misconfigured on your server or relevant packages/plugins/wp is not up to date OR Dropbox could have blocked your server from downloading files (which would be the first occurence I’ve ever encountered).

That is indeed strange, and would suggest they way your server is configured blocks the download in some kind of way. Did it work before, or hasnt’ it worked anytime?

Hello, my apologies for the late reply. The installation instructions and the FAQ point out Dropbox enforces usage restrictions on public links. This is probably the case with your products as well, the product has been downloaded so many times Dropbox things it’s abuse and restricts any more downloads (source: https://help.dropbox.com/files-folders/share/banned-links).

What you can do in Dropbox is reupload your files under a different name and configure your products in WooCommerce to point to the new files. Keep in mind though, if the files are downloaded again too many times they as well will be restricted.

Hope to have helped you with this.

Thank you @ahortin for the updated review, very much appreciated ??