Vajrasar Goswami

Hi @nattyp

I checked the link you provided and it seems to be working fine for me.

Hi @noseafood,

I’ve checked the link you shared and it seems to be working fine for me.

I’m no server expert but this could be a good starting point

https://developers.google.com/speed/docs/insights/Server

Hi @lapvr,

I cannot see the message box. Can you share a screenshot perhaps?

Hi @craigs85

I checked your website on both GTMetrix and Pingdom and one thing stood out on both – when a request is made to load your domain, the first ping time to your server is around 4+ secs. You should ask your hosting provider to look into this.

Second, it was also pointed that many images on your website are scaled using HTML/CSS. That should not be the case, look into this and you’ll see the difference. In simple words, your are loading an image in its 100% dimension and then reducing the display of that image using HTML/CSS.

Also, if I were you, I’d also consider investing in CDN with this heavy product catalogue. CDNs are pretty affordable these days.

Hi @rafiseo

I think the following link is your best starting point to approach the subject.

Adjust WP JPEG Image Compression

Hi @creativitymatters

Did you try using the same theme on both of the installs and see if the issue persists? That would’ve been my first step.

Hi @hurky195

I can understand how frustrating it could be to have a problem with no specific description.

Unfortunately, I don’t think anyone would be able to help you on this unless they can see the problem first-hand. I see that you’ve asked this on multiple forums but you’ve not yet received any answer.

If I were in your shoes, I’d enable debug mode to ON in wp-config.php and also would disable all the plugins. Then I’d watch the errors/warnings that appear when that specific action happens. Also, you can keep a watch on error log for any additional information on the error.

Just to take a guess, you should also look into the directory permission for the root files in the WordPress install on the server. Maybe AJAX is not being called and your changes are failing to save for the same reason.

Best of luck.

Hi @katherined

With my best guess, this could be either a compatibilty issue with some of the plugin(s) you have installed or maybe the cache (minimal chance of that being the case).

The link you provided is not working. Can you provide a link where this problem still persists?

Hi @toshi022

Your best bet here, in my opinion, is to install WordFence Plugin and run it’s scanner. It comes with the functionality which will point you towards the infected files.

Additionally, you can also install and run the scan via Sucuri Malware plugin.

Hi @geoffatmm. This is a common problem as the title strings will vary on certain products.

One quick fix is to identify the max title length and assign the title div height based on that. In your case I can see that your titles are max expanding to 3 lines. You can add following to your CSS and the title container for all the titles will be specific in height to contain 3-lines without disturbing the layout.

.post-type-archive .title {
    min-height: 88px !important;
}

Another way is to write few lines of JS/jQuery to restrict titles on certain character count. Also, I’m sure you can also look into plugin or code solutions for the same.

@icegram

That was because we were testing few things today.

You can check now, we have removed that and the problem still persists.

Appreciate your support on this as we mean to go live this week.

Thanks.

Done. Please check the mail. It is with Chrissie I guess.

Thanks for all the help.

I’ve read the documentation and various other things but am stuck. I would really appreciate if you can be a bit more specific.

For Ex: Following is the code of how am generating the archive-products loop. https://gist.github.com/vajrasar/468bd3c15681c8b877fa

Yeah. Thanks for replies.