Vane

Thanks for the response!

I’ve sent an email with staging site details…

Pls. note what you write is incorrect:
“That would explain why tokens for things like first name still work while course ones are failing”
none of the (token) values in {{}} are correct,
the only correct is:
“trigger”: “Course completed”
which is static string in Automator’s Recipe !

@molongui

oh I see it on price plan comparison section, it listed in guest authors’ sub-section.

Thank you!

• This reply was modified 2 years, 10 months ago by Vane.

@stevejburge

thank you,
but as I see PP Permissions doesn’t allow co-authors in default, and I also doesn’t find such a setting even in Advanced tab to enable it.

So can you help me with my original question?

Thanks!

Thank you,

For others: it available at WP admin:
Authors / Settings / Display

Hi @laszloszalvak

and what about Stackoverflow integration?
Is there any ETA?

Thank you and best regards,
V.

Their test screenshots:
https://share.wppopupmaker.com/5zu9mBYl
https://share.wppopupmaker.com/YEuPmQxx
https://share.wppopupmaker.com/6quvW8vl?method=GET

Solution:
“To check user roles, first, check out the user id in the table wp_users (Column name ID)
Now Go to table wp_usermeta and search where column user_id is equal to the ID that matches ID from wp_users table.
You will get a list of rows with metadata of the chosen user, the row with meta_key as wp_capabilities defines the user role.”

from:
https://wordpress.stackexchange.com/questions/80251/where-are-available-roles-defined-in-the-wp-database

Hey @mlchaves

that’s what I’m talking about:
“Plugin support” option leads to the 6 articles without ability to move forward.
This is the logical choice for me ??

Now I see “Other Support” option allows me to send message.
I’ll send my URL there and link to this thread.
Thank you!

Hello @mlchaves

thank you for your response.

I went to your support page but I only had options to check 6 articles your system suggested to review for me, but no option to open a ticket! ??
I wanted to share my link privately.

Pls. note according to: Your docs link
Inside the “uploads” folder the “pum” folder didn’t exist, so I created it,
but even after disabling plugin and re-activating it I wasn’t able to create anything in Error log, despite my Chrome console has css.map errors.
Pls. note Devtools search at:
***/wp-content/uploads/pum-site.css.map
but the docs refers to pum folder…
So back to your docs page: checklist: #4 and #5 is not completed!

Reading another support thread I added custom css what Popup Maker support suggested to another Astra theme user:

.pum-overlay.pum-active,
.pum-overlay.pum-active .popmake.active {
opacity: 1 !important;
display: block !important
}

to my Astra’s additional CSS block.

I use Astra Child theme with its Gutenberg Blocks – Ultimate Addons for Gutenberg with LearnDash Academy starter template

Obviously sending the URL would be the best, but like I wrote I’m not able to open a “Plugin Support” ticket ??

Thank you!

• This reply was modified 3 years, 5 months ago by Vane.
• This reply was modified 3 years, 5 months ago by Vane.

@uncannyowl
I’d like to add that I use a login popup and a test onclick popup of Popup Maker without any issue, so I suppose they gonna send me away…
BTW how and where the trigger execution of 1 is stored and how is that resetted?
I could only reset user’s LD course data etc.
Could you retry your test on your side, probably that “1 times” is not resetted!
EDITED:
Trigger log shows latest trigger executions are completed, so it’s conditions are met, I’m afraid, so the execution counter might not be the reason.

• This reply was modified 3 years, 6 months ago by Vane.
• This reply was modified 3 years, 6 months ago by Vane.
• This reply was modified 3 years, 6 months ago by Vane.

Hi @uncannyowl

regarding image(45).png I have only 1 trigger set:
“Automator recipe is completed”, with no cookie,
which looked logical, at least for me.

Now I added the “Auto open” trigger also without cookie, so I have now 2 triggers, same as on image(45), resetted user’s LD data, cleared server side cache (on client side I use MS Edge after Chrome and Chrome Incognito), but popup doesn’t appear…
Triggers tested in both AB and BA order.
Checking browser console it’s probably an issue on Popup Maker’s side, Popup Maker is referred there, so I close this ticket as resolved, thank you!

Hi,

same issue here.

I use payed Google Workspace, so I can not switch app to production mode.
Also: “Remove connection” button is not available on plugin setting page in this phase, only the “Allow plugin to send…” button…

Hi @riaanknoetze

thank you for your response!
The other similar issue you linked helped me, I changed my Local PHP version.
Pls. note it works with PHP 7.4.1, but it is not with v7.3.5!
I close ticket, thank you again! ??

Hi @ironikus – thank you for the detailed response! ??

What I found that we can not set directly a language for a giveaway if this is what you mean on “support language switcher”).
Also, a giveaway based on the classic free template could be translated with WPML’s String Translation, only the string at top right of
“X Days Left”
could not be translated properly (source string found in WPML String Translation, translation done, browser cache purged, but still the English version is shown). Maybe plugin overwrites this translation later?
Except that this classic giveaway template is OK for WPML.