Shivanand Sharma

I can confirm this issue. Using Tutor 2.1.5, WooCommerce 7.1.0, WP 6.1.1.

The student gets access the moment they click on the “Place Order” button.

The WooCommerce Order Status is “Pending” and Tutor > Enrollment says: Status: “Approved”.

Who is giving this approval and on what basis? Feel free to share the hooks or the process. Happy to debug this. Lot’s getting free access.

Hi @nao Yes, thank you. We are working on it ??

@nikkoboy thanks for reporting this. We are attending this on the email you sent directly from our website.

I’m unable to duplicate the issue even with WP_DEBUG turned on. Please file a support request from the plugin developer’s page / site so that we can look into this further. Thanks.

Can you pls share the version you are using?

Closing.

Closing.

So far there’s no confirmation, no diagnostic, no verification that this is an issue with the plugin. You say that your site has malware but there’s no confirmation how broken (or intact) your website is. A simple JavaScript or invalid markup issue can break plugins. If you want help with malware, this is not the forum for it.

No confirmation that this is an issue with the plugin itself. This is a routine malware issue.

Not yet. You can also directly mail to shivanand at malcure dot com

Serious about helping? That’s what I do ?? Let’s connect.

Are you scanning your own site or is this a customer site? Happy to help. Mind contacting me directly from at https://malcure.com/malware-removal-plugin/plugin-support/ ?

On the dark section it will list in caps “TOTAL FILES:”

Try to increase the number of files per request to 10 or even 25. The slider is right below the “Start Scan” button.

1. Both scans are independent. Trying to run two scans simultaneously will only increase server load.
2. Other security plugins and firewalls may interfere with the scan, flagging the scan as some kind of excessive traffic.

1. How many files does the WordPress installation have?
2. How many files are you trying to scan per request?

• This reply was modified 5 years, 2 months ago by Shivanand Sharma.

@bliss7 There are a whole lot of factors. Is the scan triggering some kind of throttling / firewall mechanism on the hosting side? How many files are there to scan? Could it simply be a slow server?

Worst-case, the site could be broken. But if it’s progressing to 6% then I’d say it’s a firewall issue.

How many files does this installation have? And how many files are you trying to scan per batch? Any information in browser Dom Tools > Network tab?