Vasilis Manthos

Hi @huzaifaahmed,

You can exclude images from lazyload, e.g. the logo, and see if that resolves the issue.

You can use one of the following filters to do that.

• Exclude by attribute
• Exclude by source

I hope this helps.

Kind regards,
Vasilis

Hey Dave,

Don’t worry about it!

I’m glad that you figured this out!

Cheers,
Vasilis

Hi Dave,

> After I delete a plugin it is restored automatically at 05:01 the next morning!

This is definitely a not expected behavior.

Is this a plugin you’ve installed yourself?

If it isn’t then you may have been hacked.
You can run one of the security plugins in the repository to check this:
https://www.ads-software.com/plugins/search/security/

The periodicity of the fact means that there may be a cron job involved.

You should also contact your host and ask them to check your account.

> Is there a log file which will give a clue to what is happening?

Depending on your host, you can check your server logs. You can also enable WordPress debugging following the instructions here:
https://codex.www.ads-software.com/Debugging_in_WordPress

Keep in mind that it may not be easy to spot what is happening through the logs.

I hope this helps. Feel free to ask back any questions.

Cheers,
Vasilis

Hi Nishad.

You are right. The service is not available between the source and destination I’ve chosen to test the plugin. I’ve tried a destination for which it was available and the economy select is among the proposed DHL packages. So, it seems that this problem is fixed.

Thank you very much to both you and your team!

@niwf
I did not find a “Product Code H” in the response.

I’ve contacted DHL Greece to double check that the service is available to my client (it was a month ago, when I’ve created this ticket). I’ll sent you the XML request and response files that DHL will sent me as soon as they are made available to me.

@niwf At first, I’ve updated to the 1.1.11 version of the plugin, but didn’t get the economy select.

To be safe, I uninstalled and then reinstalled from the repository the latest version, but nothing changed. I enabled debugging and in the XML response, the <ProductShortName>ECONOMY SELECT</ProductShortName> isn’t there.

XML request: https://pastebin.com/72b96zQS
XML response: https://pastebin.com/49kxYZ2A

That’s good news Nishad!

Can you please clarify if you are talking about the plus version of the plugin?

Thank you @niwf. Looking forward to the next release.

If you need beta testers, I would be glad to help!

@natx I’m afraid there is no solution at the moment. I’ve created a ticket with XAdapter (apart from the economy select problem there was a shipping fee miscalculation in a case) and brought them in touch with DHL Greece IT representatives. There were some emails sent backwards and forwards, but nothing conclusive came out. There seems to be conflicting info about handling the POfferredCustAgreement value.

I’m not very confident that the ticket is still active.

Hi Nishad.

There is a reference to the GlobalServiceName node in the “XMLServices5.2_CapabilityAndQuoteService.pdf” of the DHL toolkit. It is part of the MrkSrvType schema and it is described as follows:

The GlobalServiceName element is the global service name of the service.
<xsd:element name=”GlobalServiceName” type=”xsd:string” minOccurs=”0″ maxOccurs=”1″></xsd:element>

Please, tell me if I can be of any assistance.

Hello @niwf.

I’ve contacted the DHL API support. They’ve told me that:

<POfferedCustAgreement>Y</POfferedCustAgreement>

actually means there is an agreement. Further than that, they ‘ve made a request with my client’s production credentials and the “Economy Select” service returned a value.

Apart from that, we happened to calculate an order to Sweden (a real customer case – PO box 90130) and there was a great difference among the price returned from the plugin and the DHL calculator. The returned price was about 20€ and the calculator’s price 45€, which is a great difference. As we found out, this was due to <GlobalServiceName>REMOTE AREA DELIVERY</GlobalServiceName> not being calculated from the plugin.

I’m sending you the request (https://pastebin.com/G98nryiX) and response XMLs (https://pastebin.com/3K5irCA4), as were send from the DHL Support (using my client’s production credentials).

I’m looking forward to hearing from you.

The DHL technical support told me that there is an agreement. I’ ll look into it again.

Thank you very much for your support. It was more than helpful!

Hi.

You can find the request to DHL here:
https://pastebin.com/digxDWRY

and the response here:
https://pastebin.com/mWyXL6ut

Hi.

Here is the request sent to DHL (https://pastebin.com/digxDWRY):

<?xml version=”1.0″ encoding=”UTF-8″?>
<p:DCTRequest xmlns:p=”https://www.dhl.com&#8221; xmlns:p1=”https://www.dhl.com/datatypes&#8221; xmlns:p2=”https://www.dhl.com/DCTRequestdatatypes&#8221; xmlns:xsi=”https://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”https://www.dhl.com DCT-req.xsd “>
<GetQuote>
<Request>
<ServiceHeader>
<MessageTime>2017-04-10T13:18:25</MessageTime>
<MessageReference>1234567890123456789012345678901</MessageReference>
<SiteID>***********</SiteID>
<Password>***********</Password>
</ServiceHeader>
</Request>
<From>
<CountryCode>GR</CountryCode>
<Postalcode>54630</Postalcode>
</From>
<BkgDetails>
<PaymentCountryCode>GR</PaymentCountryCode>
<Date>2017-04-10</Date>
<ReadyTime>PT10H21M</ReadyTime>
<DimensionUnit>CM</DimensionUnit>
<WeightUnit>KG</WeightUnit>
<Pieces>
<Piece><PieceID>1</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>1</Height><Depth>47</Depth><Width>35</Width><Weight>0.5</Weight></Piece><Piece><PieceID>2</PieceID><PackageTypeCode>BOX</PackageTypeCode><Height>1</Height><Depth>47</Depth><Width>35</Width><Weight>0.5</Weight></Piece>
</Pieces>
<PaymentAccountNumber>311407413</PaymentAccountNumber>
<IsDutiable>N</IsDutiable>
<NetworkTypeCode>AL</NetworkTypeCode>

</BkgDetails>
<To>
<CountryCode>IT</CountryCode>
<Postalcode>27100</Postalcode>
</To>

</GetQuote>
</p:DCTRequest>

And here is the DHL response (https://pastebin.com/mWyXL6ut):

<?xml version=”1.0″ encoding=”UTF-8″ standalone=”no”?>
<res:DCTResponse xmlns:res=”https://www.dhl.com&#8221; xmlns:xsi=”https://www.w3.org/2001/XMLSchema-instance&#8221; xsi:schemaLocation=”https://www.dhl.com DCT-Response.xsd”>
<GetQuoteResponse>
<Response>
<ServiceHeader>
<MessageTime>2017-04-10T15:18:25.445+01:00</MessageTime>
<MessageReference>1234567890123456789012345678901</MessageReference>
<SiteID>***********</SiteID>
</ServiceHeader>
</Response>
<BkgDetails>
<OriginServiceArea>
<FacilityCode>SKG</FacilityCode>
<ServiceAreaCode>SKG</ServiceAreaCode>
</OriginServiceArea>
<DestinationServiceArea>
<FacilityCode>EYD</FacilityCode>
<ServiceAreaCode>MIL</ServiceAreaCode>
</DestinationServiceArea>
<QtdShp>
<GlobalProductCode>T</GlobalProductCode>
<LocalProductCode>T</LocalProductCode>
<ProductShortName>EXPRESS 12:00</ProductShortName>
<LocalProductName>EXPRESS 12:00 DOC</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
<PickupDate>2017-04-10</PickupDate>
<PickupCutoffTime>PT17H</PickupCutoffTime>
<BookingTime>PT16H</BookingTime>
<CurrencyCode>EUR</CurrencyCode>
<ExchangeRate>0.980000</ExchangeRate>
<WeightCharge>21.240</WeightCharge>
<WeightChargeTax>4.110</WeightChargeTax>
<TotalTransitDays>1</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode></PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode></DeliveryNonDHLCourierCode>
<DeliveryDate>2017-04-11</DeliveryDate>
<DeliveryTime>PT12H</DeliveryTime>
<DimensionalWeight>1.000</DimensionalWeight>
<WeightUnit>KG</WeightUnit>
<PickupDayOfWeekNum>1</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>EUR</CurrencyCode>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<ChargeTaxRate>24.000</ChargeTaxRate>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.710</ChargeValue>
<ChargeTaxAmount>0.530</ChargeTaxAmount>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<QtdShpExChrg>
<SpecialServiceType>YK</SpecialServiceType>
<LocalServiceType>YK</LocalServiceType>
<GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
<LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>EUR</CurrencyCode>
<ChargeValue>8.680</ChargeValue>
<ChargeTaxAmount>1.680</ChargeTaxAmount>
<ChargeTaxRate>24.000</ChargeTaxRate>
<QtdSExtrChrgInAdCur>
<ChargeValue>8.680</ChargeValue>
<ChargeTaxAmount>1.680</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>8.680</ChargeValue>
<ChargeTaxAmount>1.680</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>8.510</ChargeValue>
<ChargeTaxAmount>1.650</ChargeTaxAmount>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2017-04-10</PricingDate>
<ShippingCharge>32.690</ShippingCharge>
<TotalTaxAmount>6.330</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>21.240</WeightCharge>
<TotalAmount>32.690</TotalAmount>
<TotalTaxAmount>6.330</TotalTaxAmount>
<WeightChargeTax>4.110</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>21.240</WeightCharge>
<TotalAmount>32.690</TotalAmount>
<TotalTaxAmount>6.330</TotalTaxAmount>
<WeightChargeTax>4.110</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>20.820</WeightCharge>
<TotalAmount>32.040</TotalAmount>
<TotalTaxAmount>6.200</TotalTaxAmount>
<WeightChargeTax>4.030</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
<QtdShp>
<GlobalProductCode>U</GlobalProductCode>
<LocalProductCode>U</LocalProductCode>
<ProductShortName>EXPRESS WORLDWIDE</ProductShortName>
<LocalProductName>EXPRESS WORLDWIDE EU</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
<PickupDate>2017-04-10</PickupDate>
<PickupCutoffTime>PT17H</PickupCutoffTime>
<BookingTime>PT16H</BookingTime>
<CurrencyCode>EUR</CurrencyCode>
<ExchangeRate>0.980000</ExchangeRate>
<WeightCharge>21.240</WeightCharge>
<WeightChargeTax>4.110</WeightChargeTax>
<TotalTransitDays>1</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode></PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode></DeliveryNonDHLCourierCode>
<DeliveryDate>2017-04-11</DeliveryDate>
<DeliveryTime>PT23H59M</DeliveryTime>
<DimensionalWeight>1.000</DimensionalWeight>
<WeightUnit>KG</WeightUnit>
<PickupDayOfWeekNum>1</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>2</DestinationDayOfWeekNum>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>EUR</CurrencyCode>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<ChargeTaxRate>24.000</ChargeTaxRate>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.770</ChargeValue>
<ChargeTaxAmount>0.540</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>2.710</ChargeValue>
<ChargeTaxAmount>0.530</ChargeTaxAmount>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2017-04-10</PricingDate>
<ShippingCharge>24.010</ShippingCharge>
<TotalTaxAmount>4.650</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>21.240</WeightCharge>
<TotalAmount>24.010</TotalAmount>
<TotalTaxAmount>4.650</TotalTaxAmount>
<WeightChargeTax>4.110</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>21.240</WeightCharge>
<TotalAmount>24.010</TotalAmount>
<TotalTaxAmount>4.650</TotalTaxAmount>
<WeightChargeTax>4.110</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>20.820</WeightCharge>
<TotalAmount>23.530</TotalAmount>
<TotalTaxAmount>4.560</TotalTaxAmount>
<WeightChargeTax>4.030</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
<QtdShp>
<GlobalProductCode>W</GlobalProductCode>
<LocalProductCode>W</LocalProductCode>
<ProductShortName>ECONOMY SELECT</ProductShortName>
<LocalProductName>ECONOMY SELECT</LocalProductName>
<NetworkTypeCode>DD</NetworkTypeCode>
<POfferedCustAgreement>Y</POfferedCustAgreement>
<TransInd>N</TransInd>
<PickupDate>2017-04-10</PickupDate>
<PickupCutoffTime>PT17H</PickupCutoffTime>
<BookingTime>PT15H</BookingTime>
<CurrencyCode>EUR</CurrencyCode>
<ExchangeRate>0.980000</ExchangeRate>
<WeightCharge>22.770</WeightCharge>
<WeightChargeTax>4.410</WeightChargeTax>
<TotalTransitDays>3</TotalTransitDays>
<PickupPostalLocAddDays>0</PickupPostalLocAddDays>
<DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
<PickupNonDHLCourierCode></PickupNonDHLCourierCode>
<DeliveryNonDHLCourierCode></DeliveryNonDHLCourierCode>
<DeliveryDate>2017-04-13</DeliveryDate>
<DeliveryTime>PT23H59M</DeliveryTime>
<DimensionalWeight>1.000</DimensionalWeight>
<WeightUnit>KG</WeightUnit>
<PickupDayOfWeekNum>1</PickupDayOfWeekNum>
<DestinationDayOfWeekNum>4</DestinationDayOfWeekNum>
<QtdShpExChrg>
<SpecialServiceType>FF</SpecialServiceType>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<CurrencyCode>EUR</CurrencyCode>
<ChargeValue>1.980</ChargeValue>
<ChargeTaxAmount>0.380</ChargeTaxAmount>
<ChargeTaxRate>24.000</ChargeTaxRate>
<QtdSExtrChrgInAdCur>
<ChargeValue>1.980</ChargeValue>
<ChargeTaxAmount>0.380</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>1.980</ChargeValue>
<ChargeTaxAmount>0.380</ChargeTaxAmount>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
<QtdSExtrChrgInAdCur>
<ChargeValue>1.940</ChargeValue>
<ChargeTaxAmount>0.370</ChargeTaxAmount>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
</QtdSExtrChrgInAdCur>
</QtdShpExChrg>
<PricingDate>2017-04-10</PricingDate>
<ShippingCharge>24.750</ShippingCharge>
<TotalTaxAmount>4.790</TotalTaxAmount>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
<WeightCharge>22.770</WeightCharge>
<TotalAmount>24.750</TotalAmount>
<TotalTaxAmount>4.790</TotalTaxAmount>
<WeightChargeTax>4.410</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>EUR</CurrencyCode>
<CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
<WeightCharge>22.770</WeightCharge>
<TotalAmount>24.750</TotalAmount>
<TotalTaxAmount>4.790</TotalTaxAmount>
<WeightChargeTax>4.410</WeightChargeTax>
</QtdSInAdCur>
<QtdSInAdCur>
<CurrencyCode>USD</CurrencyCode>
<CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
<WeightCharge>22.310</WeightCharge>
<TotalAmount>24.260</TotalAmount>
<TotalTaxAmount>4.690</TotalTaxAmount>
<WeightChargeTax>4.320</WeightChargeTax>
</QtdSInAdCur>
</QtdShp>
</BkgDetails>
<Srvs>
<Srv>
<GlobalProductCode>T</GlobalProductCode>
<MrkSrv>
<LocalProductCode>T</LocalProductCode>
<ProductShortName>EXPRESS 12:00</ProductShortName>
<LocalProductName>EXPRESS 12:00 DOC</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>YK</LocalServiceType>
<GlobalServiceName>12:00 PREMIUM</GlobalServiceName>
<LocalServiceTypeName>12:00 PREMIUM</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>Y</MrkSrvInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>N</MrkSrvInd>
</MrkSrv>
</Srv>
<Srv>
<GlobalProductCode>U</GlobalProductCode>
<MrkSrv>
<LocalProductCode>U</LocalProductCode>
<ProductShortName>EXPRESS WORLDWIDE</ProductShortName>
<LocalProductName>EXPRESS WORLDWIDE EU</LocalProductName>
<NetworkTypeCode>TD</NetworkTypeCode>
<POfferedCustAgreement>N</POfferedCustAgreement>
<TransInd>Y</TransInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>N</MrkSrvInd>
</MrkSrv>
</Srv>
<Srv>
<GlobalProductCode>W</GlobalProductCode>
<MrkSrv>
<LocalProductCode>W</LocalProductCode>
<ProductShortName>ECONOMY SELECT</ProductShortName>
<LocalProductName>ECONOMY SELECT</LocalProductName>
<NetworkTypeCode>DD</NetworkTypeCode>
<POfferedCustAgreement>Y</POfferedCustAgreement>
<TransInd>N</TransInd>
</MrkSrv>
<MrkSrv>
<LocalServiceType>FF</LocalServiceType>
<GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
<LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
<ChargeCodeType>SCH</ChargeCodeType>
<MrkSrvInd>N</MrkSrvInd>
</MrkSrv>
</Srv>
</Srvs>
</GetQuoteResponse>
</res:DCTResponse>

Thank you very much for your quick response.

I have all available services enabled in plugin settings and the particular service is available in the selected geographical area (Greece – Europe). Lastly, I’m using the production key.

Is there something I should do?