VeloMedia

Hello hkudrati,

We would be willing to try and see what the issue is, if would would please contact us through this page:
https://www.velomedia.com/contact/
and choose the Los Angeles office, one of our team will reply to you asap.

Thank you.

Please follow these steps and let us know if it works for you:

1. Open the plugin’s admin page.
2. In the same browser, open another tab, go to https://instagram.com/ and log in with your account. Do not close this tab.
3. In the first browser tab, click on ‘Instagram Login’. You should get your User ID without being redirected to the Instagram login page.

Thanks,
VM

@hkudrati,
Can you please copy-paste here the values you used in the Instagram application admin for ‘WEBSITE URL’ and ‘REDIRECT URI’ and also the ‘Application Redirect URI’ value from the plugin’s config page ?

Thank you,
VM

Hello,

We have just updated to 1.2.1.

Thank you,
VM Team

@jhuang238,
We have included your fix in this release.

Thank you again for your help,
VM

Hello per4mance,

We have just updated to 1.2.1. Please see if this will fix your problem.

Thank you,
VM Team

Hi Per4mance,

It looks like another plugin or the theme you use are also defining the InstagramException class.
We will soon release a new version of Easy Instagram that should fix your problem.

Thank you for your understanding.

Hello Per4mance,

While we have tested WP 3.4.2 in-depth, we have not with that Theme, we are submitting a ticket to the programming team with the error above and will get back to you here asap.

Thank you.

@jhuang238,
We will include your fix in the next release.

Thank you for your help,
VM

To All,

We have updated a new version as we were having some plugin compatibility issues, as well as fixed a typo in the instructions. Hope you’ll find version 1.2 meets your needs. Let us know.

Thanks for your patience,
VM

@tina,
We have corrected a typo in the instructions, sorry about that. Glad you found something that worked for you.

@rcadden,
We have updated a new version as we were having some plugin compatibility issues, as well as the instructions typo. Hope you’ll find version 1.2 meets your needs. Let us know.

Thanks for your patience,
VM

Hello,

You get redirected to a wrong page after authorizing the application so it must be a problem with the Redirect URI value.
Can you please make sure you have the same Redirect URI value in your Instagram application settings (Manage Clients) and in the plugin settings page ?
The Redirect URI should be https://YOUR_SITE_URL/wp-admin/options-general.php?page=easy-instagram

Thank you.

Hello-

Thank you for sending a support request regarding this matter. We want you to have the best possible experience with our plugin, and have forwarded this issue to our technical team for review and follow-up.

We will get back to you shortly.

Hello Tina,

And thank you for using our plugin.
After registering with Instagram you have all the info in the “Manage Clients” panel : https://s.www.ads-software.com/extend/plugins/easy-instagram/screenshot-3.jpg?r=609103. You need to copy the Cliend ID, Client Secret and Redirect URL from here and paste them in the Easy Instagram Settings page in your WordPress administration area.

Please let us know if you need further help.

Hello Lorena,

First, please accept our sincerest apologies for the tardiness of our response to your question regarding the Easy Instagram plugin. After taking a look at your site, we notice you may have moved on to another plugin and we do not blame you at all!

However, please know we would be more than happy to answer your question if provided with a bit more information.

If you still have it running on a page that you have on draft, we would be more than happy to help you troubleshoot. Please reply here, and we will take a look.

Many thanks and, again, our apologies for dropping the ball for a few days. We hope to hear from you.