verdeguru

Thanks this is solved!

I had to go to the previous woo commerce version to try to make it work better but still it fails to work as promissed.

Here is the “copy for supprt”:

### WordPress Environment ###

WordPress address (URL): https://verdeguru.com
Site address (URL): https://verdeguru.com
WC Version: 4.2.0
REST API Version: ? 1.0.8
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.2.3
Log Directory Writable: ?
WP Version: ? 5.4.2 - There is a newer version of WordPress available (5.5)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.33
PHP Post Max Size: 260 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.72.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.7.21-21
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.3.2
WC Database Prefix: wpyn_
Total Database Size: 71.14MB
Database Data Size: 63.78MB
Database Index Size: 7.36MB
wpyn_woocommerce_sessions: Data: 34.61MB + Index: 1.22MB + Engine MyISAM
wpyn_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyn_woocommerce_order_itemmeta: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
wpyn_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
woo_dostavista_backpayment_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
woo_dostavista_metrics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
woo_dostavista_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
woo_dostavista_warehouses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_actionscheduler_actions: Data: 2.07MB + Index: 0.55MB + Engine MyISAM
wpyn_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_actionscheduler_logs: Data: 0.97MB + Index: 0.71MB + Engine MyISAM
wpyn_berocket_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wpyn_cartflows_ca_email_history: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_comments: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wpyn_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_follow_store_followers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpyn_dokan_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_report_abuse_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_dokan_rma_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_rma_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_rma_request_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_shipping_zone_locations: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_shipping_zone_methods: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyn_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_newsletter_templates: Data: 1.03MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_options: Data: 9.54MB + Index: 1.62MB + Engine MyISAM
wpyn_postmeta: Data: 10.55MB + Index: 1.50MB + Engine MyISAM
wpyn_posts: Data: 1.60MB + Index: 0.34MB + Engine MyISAM
wpyn_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_slides: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_tdrd_log_details: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpyn_tdrd_redirection: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_termmeta: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
wpyn_terms: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
wpyn_term_relationships: Data: 0.09MB + Index: 0.19MB + Engine MyISAM
wpyn_term_taxonomy: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wpyn_usermeta: Data: 0.59MB + Index: 0.18MB + Engine MyISAM
wpyn_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpyn_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_order_product_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpyn_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_product_meta_lookup: Data: 0.05MB + Index: 0.08MB + Engine MyISAM
wpyn_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_weforms_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_weforms_entrymeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyn_wpforms_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpyn_yith_wcwl: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyn_yith_wcwl_lists: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyn_yoast_indexable: Data: 1.36MB + Index: 0.37MB + Engine MyISAM
wpyn_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyn_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyn_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpyn_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 1687
br_product_filter: 1
custom_css: 4
customize_changeset: 1
dokan_announcement: 1
elementor-hf: 1
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 37
page: 23
post: 3
product: 428
product_variation: 263
revision: 205
shop_coupon: 6
shop_order: 47
static_block: 3
wpuf_contact_form: 1
wpuf_input: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

Redux: by Redux.io + Dovy Paukstys – 4.1.15
Conekta Payment Gateway: by Conekta.io – 3.0.8 – Installed version not tested with active version of WooCommerce 4.2.0
Dokan: by weDevs – 3.0.5
Dokan Pro: by weDevs – 3.0.1 – Installed version not tested with active version of WooCommerce 4.2.0
Dokan Vendor Info Hider: by csCode Team – 1.0.5
Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
Electro Extensions: by MadrasThemes – 2.5.1 – Installed version not tested with active version of WooCommerce 4.2.0
Envato Market: by Envato – 2.0.4
Facebook for WooCommerce: by Facebook – 2.0.1
Site Kit by Google: by Google – 1.15.0
Hummingbird: by WPMU DEV – 2.5.1
Insert Headers and Footers: by WPBeginner – 1.4.6
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Slider Revolution: by ThemePunch – 6.1.5
SiteTree: by Luigi Cavalieri – 4.2
Smartsupp Live Chat: by Smartsupp – 3.4 – Installed version not tested with active version of WooCommerce 4.2.0
Visual Composer: by visualcomposer.com – 29.0
weForms: by weForms – 1.4.9
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8
WooCommerce Conversion Tracking: by weDevs – 2.0.8 – Installed version not tested with active version of WooCommerce 4.2.0
Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.8 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.1
WooCommerce: by Automattic – 4.2.0 (update to version 4.4.1 is available)
Yoast SEO: by Team Yoast – 14.8.1
Smush: by WPMU DEV – 3.6.3
WPForms Lite: by WPForms – 1.6.2.2
YITH WooCommerce Compare: by YITH – 2.3.22
YITH WooCommerce Wishlist: by YITH – 3.0.11

### Inactive Plugins (2) ###

PagoFácil Gateway for WooCommerce: by PagoFácil – .2 – Installed version not tested with active version of WooCommerce 4.2.0
PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.4.7

### Settings ###

API Enabled: ?
Force SSL: –
Currency: MXN ($)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #3853 - /tienda/
Cart: #5388 - /carrito/
Checkout: #3135 - /checkout/
My account: #3854 - /mi-cuenta/
Terms and conditions: #2183 - /terminos-y-condiciones/

### Theme ###

Name: Electro
Version: 2.5.1
Author URL: https://madrasthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: electro/woocommerce/archive-product.php
electro/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 2,031
Oldest: 2020-08-19 21:01:38 +0000
Newest: 2020-09-01 02:10:55 +0000

Failed: 7
Oldest: –
Newest: –

Pending: 3
Oldest: 2020-09-01 02:25:55 +0000
Newest: 2020-09-01 19:55:49 +0000

I have discover that your new version of woocommerce broke the shipping settings! I tried in a copy site the older version and everything works fine. But know that I reinstalled the old version of woocommerce in my site i found that the database was affected too. ??

What can you do to fix it?

Here is the screenshot: https://snipboard.io/Wa08oJ.jpg

Please note that the shipping method “costo de envio” is the vendor shippping. It appears perfectly in this section, They are set by vendors and they are I have checked all vendors but when you try to buy a product it says in the shopping cart that no method is available.

Thank you for your quick response!

The shipping I added by store is Woocommerce (Dokan is just my template that allows multivendor). It was working fine before. this started a couple of days ago and now is completely broken.

thanks for your help

Hi!
I don′t know how to share the screenshot through this chat!!!

Both order status, configuration and order status of vendor, are set to completed.

The issue is that disposable withdrawal amount of the store is about -$60 (negative)!! so they can′t request a withdrawal and they still have 1 more complete order that it is not registered for them.

Please your help on how to adjust it manually!

Thanks!

I have a similar issue. I have a store that can{t withdraw their money because it appears negative. Please help with the instructions on how to fix this manually.

Thanks!