Dylan Pierce

Hi there,

So sorry for the late reply, www.ads-software.com didn’t notify me of this new post.

This issue should be resolved, but if you have any more questions or still have this issue, please contact us here: https://getverdict.com/contact

Thanks,

Hello,

You can sample the plugin for free with test ID checks. Learn more about test mode in our docs.

This allows you to sample the customer experience, and even see how the plugin integrates with before checkout, after checkout or after user registration on your site.

However, actual ID checks are performed on our service, and to verify actual IDs, you’ll need to set up a subscription.

When you’re ready to go live with ID verification on your site, you can click the **Go Live** button in the plugin to get started.

Hi Daniela,

Thanks for the quick reply.

That’s correct, the script is hosted our own CDN, so we invalidate the cache using a random number to ensure users get the latest version, because our script changes aren’t necessarily 1:1 with plugin updates.

Thanks for the hook example, we’ll implement that.

But as you stated above, Speed Optimizer doesn’t respect the version of scripts and bundles outside of the WordPress enqueue_scripts API and doesn’t consider the version passed to this function that WordPress plugins and developers rely on.

I just ask that going forward your team considers respecting this argument to prevent disruptions to other plugins and our common user base. It would help keep your users from experiencing outages due to this irregular caching behavior outside of the documented WordPress enqueue_scripts norms.

Thanks again for the workaround.

Thanks for the fast reply Georgi,

This is our listing: https://www.ads-software.com/plugins/identity-verification-for-woocommerce/#description

Specifically with this feature enabled: https://getverdict.com/help/docs/flows/before-checkout

That feature registers a script tag via wp_enqueue_script.

However, I’ve only been able to observe the bug on WordPress instances that have installed the plugin long enough to see multiple script deployments from us.

So your developers won’t be able to reproduce the bugs without coordinating with us so we can show them how to reproduce it with a “mock” script deployment.

If the developers could reach out to us at [email protected] that would be very helpful to resolve this issue for our mutual users.

Thanks.

You need to pass the?priority?and?number_of_arguments?to the hook definition as well.

So this was fixed with a simple update to the?add_action?function:

add_action( 'woocommerce_shop_order_list_table_custom_column', 'your_custom_php_function', 10, 2);

Unfortunately there must have been a bug introduced since this topic was created.

The order is not passed to the custom action. If you attempt to add a $order argument to the hook, a fatal Too few arguments error is thrown.

The global $the_order is also, null. I tried global $the_post as well.

I filed a bug report here:

https://github.com/woocommerce/woocommerce/issues/41565

We have released the ability to require ID verification before customers can view your store – an age gate but with actual drivers license or passport verification:

https://getverdict.com/help/docs/flows/before-viewing-store

This is helpful for merchants that need to comply with regulations mandated by Health Canada to require ID verification before customers can browse and purchase age restricted items like vapor, alcohol or cannabis.

Hi @gilles66 ,

Thanks for the context, really appreciate it. Helps me understand your needs better.

What I recommend is instead of using the After Registration flow, is instead use the Before Checkout flow.

It may sound strange, but you have more control this way and I think you’ll actually see an increase in conversion rates.

It sounds like your site is using WooCommerce still, and with this flow enabled if the customer isn’t yet verified the product page’s checkout and cart checkout buttons will be replaced with the Verify your ID prompt until they are verified.

With this flow enabled, you can also add the CSS class name verify-id-prompt on any buttons that should require ID verification before the customer can click it.

Additionally, you can hide elements from unverified customers using the hidden-until-verified CSS class.

More information and examples on how to use these custom CSS classes here: https://getverdict.com/help/docs/flows/before-checkout#adding-id-verification-to-any-button

How to enable this flow on your WooCommerce store: https://getverdict.com/help/docs/flows/before-checkout

Hope this helps!

Hi @gilles66

That’s a great question. At this time we don’t allow customers to self serve ID verification because you would lose control over who can use ID verification. You could potentially see a run up of costs.

At this time it is possible to define a reminder schedule for the checks on the Shopify version.

Could you tell us more about your use case? Curious to hear at what point in the customer journey that ID verification should be required for your case.

Hi,

This support forum is not actively monitored, please email [email protected] for support.

However, this bug was resolved some time ago in v1.1 of the plugin.

Hello,

This forum is not actively monitored. Please email us at [email protected] for questions about the plugin and how it works.

But it sounds like perhaps your under Health Canada regulations and require ID verification before customers can actually see the products.

https://help.getverdict.com/article/7-how-to-prompt-id-verification-after-customer-registration

We have built this feature for the Shopify version of this plugin, but are looking for beta testers to try out our WooCommerce version.

If this interests you, we’d be happy to include you on it. Please contact us at [email protected].

Hi @vorticism

Have you updated the plugin to the latest version?

Since you have opened this issue there’s been improvements to the registration flow, and it may have solved your issue.

Hi,

Can you share the URL of your WordPress instance with us?

It’s most likely an issue with it beginning installed before.

Other things to try:

1. Deleting the real_id_sandbox_license_key and the real_id_sandbox_mode options in your database.
2. Reaching out to us at [email protected] so we can give you 1:1 support and share details more privately.

Thanks!
Dylan

Of course, happy to help! We’re excited to bring this to WordPress and WooCommerce and make ID verification as easy as possible and without any custom code to setup or maintain on your part.

I’ll be replying here when it’s ready, or please feel free to email me at [email protected] for help.

Thanks for sharing those details! Super helpful to follow along and make sure this flow is compatible with your WooCommerce settings & this plugin you have installed.

> Also, for the “customers only need to verify once” is locked. Is it a paid feature working on the wordpress side or enabled by default? I would like to make sure that option is available on the wordpress version aswell.
https://i.gyazo.com/3643fc1d99a4b9b1f6a6e2efff725de8.png

That feature is locked because it’s a Pro plan feature, this is the same for both WordPress & Shopify versions of the plugin.

The Pro plan feature also unlocks custom branding and content, and reduces the price of ID checks from $1.99 per check down to $1.29.

Here’s a link to our pricing page: https://getverdict.com/pricing

A screenshot of the specific features at each tier: https://share.cleanshot.com/Tjzx8W

You can cancel or change your subscription at any time.