Jack Arturo

So when you go to https://app.mailerlite.com/subscribers/groups, the group shows 0 subscribers?

Can you click Resync Groups on the admin user profile to see if the groups remain applied? If they didn’t get saved in MailerLite then the group would disappear after clicking that button.

If the group is still there after clicking Resync Groups then at least the MailerLite API thinks that the subscriber is in the group. In that case it might be best to contact MailerLite support to see why the subscriber doesn’t appear on the right list.

If the logs show it being applied and there aren’t any errors then you should see them in the group in MailerLite.

Can you try going to the admin user profile of any user and assigning a MailerLite group there, in the WP Fusion section? Does that group get applied?

I’d be interested to know if it’s just a problem with the new user registration, or if no groups are being assigned at all.

I’ve just tested it on my end and the plugin is properly assigning groups, at least for me.

If you had a paid license we could go a little further in terms of logging in to your site and troubleshooting it for you, but obviously the resources we can give to free support are more limited.

Hey @utijames ,

Can you first enable the logs (https://wpfusion.com/documentation/getting-started/activity-logs/) and see if they show the group being assigned? If there are any errors they’ll be recorded there.

If you’ve deleted and re-added a group in MailerLite you may also need to resync WP Fusion’s list of groups. You can do that by clicking the green Resync Groups & Fields button on the Setup tab.

Hey @normsash ,

The easiest way to do that would be to go to the Users list in WordPress, and at the top next to the Change Role dropdown you’ll see a Filter By Tag input box.

If you click that you can select “No Contact ID”, and click Filter. That will show you any WP users who aren’t in ActiveCampaign.

You can also run the Export Users operation from the Advanced tab in the WPF settings. That will create an ActiveCampaign contact record for any users that don’t already have one.

Cheers
Jack

Hey @hughiemolloy ,

That’s odd. I wasn’t able to reproduce it. And there’s even a check for function_exists( 'list_files' ) before that runs, which should prevent that from happening.

Anyway it wouldn’t hurt to include files.php as well. We’ve updated that and just released v1.5.1 of the Pro plugin. Should show up shortly via automatic update.

Thanks!

Hey @normsash ,

Yeah, that’s expected.

By the way, since it sounds like you’re using the full version of WP Fusion, feel free to contact us in the future at https://wpfusion.com/contact/. That’s our priority support for customers with licenses.

When you use that URL method it’s treating the user as if they had just generically registered for WordPress. All of the WishList actions like applying tags are built into the WishList integration, and are triggered only when someone registers for a certain membership level.

What we have for many membership plugins (MemberPress, Woo Memberships, PMPro, etc) is a “Batch Operations” tool that lets you tag all users based on their current membership level, and sync other membership-specific data.

We don’t have an option like that for Wishlist yet, but if you put in a feature request at the link above we can get that built for you.

Jack

Hey @omazon ,

Yes, definitely! We support all the popular WordPress form builder plugins in the full version of WP Fusion:

https://wpfusion.com/documentation/lead-generation/contact-form-7/
and
https://wpfusion.com/documentation/lead-generation/ninja-forms/

You can grab a license here https://wpfusion.com/pricing/ ??

Hey @normsash ,

You can export all of your users to ActiveCampaign from the Advanced tab in the WP Fusion settings. Look for the “Export Users” batch operation.

For a single user, we don’t have a button, but there is a hidden URL parameter that does the trick. Just append &wpf_register=true to the user profile URL. For example

/wp-admin/user-edit.php?user_id=1839&wpf_register=true

That will create a new record for just that user.

That works as well.

What we do in the full version of WP Fusion is

update_post_meta( $order_id, 'wpf_complete', true )

and then check that value before proceeding with the API calls.

That way the order is locked and it can’t be sent a second time if for some reason the status gets toggled manually or by another plugin.

Hi @normsash ,

Close. I’ve found that woocommerce_payment_complete isn’t the most reliable. What I would do is

function func_refresh_ac_tags( $order_id) {
  $order = wc_get_order( $order_id );
  $user_id = $order->get_user_id();

  if( $user_id ){
	$tags = wp_fusion()->user->get_tags( $user_id, true );
  }
}

add_action( 'woocommerce_order_status_processing', 'func_refresh_ac_tags' );
add_action( 'woocommerce_order_status_completed', 'func_refresh_ac_tags' );

That should run both after the order is initially placed, and when it’s manually marked Completed.

Hey @normsash,

That is how it’s supposed to work. My hunch is that a redirect might be getting in the way. Some plugins are quite aggressive with how they do login redirects, and if the redirect happens before WP Fusion gets a chance to run then the tags won’t be loaded.

You should be able to test that by logging in via the default /wp-login.php page. That’s less likely to get redirected.

You could also try this code, in your functions.php file:

if function_exists( 'wp_fusion' ) {
     add_action( 'wp_login', array( wp_fusion()->user, 'login' ), 1, 2 );
}

That will cause the tags to be loaded earlier in the login process.

Hi @ss_aussie ,

I would start with turning on the WP Fusion logs (https://wpfusion.com/documentation/getting-started/activity-logs/) to see what kind of data is recorded.

If there are any error messages with specific users they’ll show up there.

Give that a try and let us know what you find.

Hey @mps1,

I couldn’t see your link, the screenshot was deleted. Could you upload it again?

If the popup is blocking something we can change how it’s positioned.

If you’re using WP Fusion Lite on a client site and just want it hidden you can do it with a bit of admin-side CSS, just use:

#wpf-pro {
display: none;
}

Hey @soportemedialife ,

You can do it either way. After you’ve installed the plugin it will automatically send any new WordPress users on your site to Mailchimp (or Mailerlite).

If you want to export all of your existing users you can do that from the Advanced settings tab, look for the Export Users operation.

If you want to import contacts as new WordPress users you can do that from the Import tab.

Good luck!
Jack

Hey @nicscott01,

Topics in Salesforce are a little funny. I assume you’re using Salesforce Lightning, correct?

To import a group of contacts you’ll need to assign a topic to any contacts you’d like to import. Here’s some more info on using Topics: https://help.salesforce.com/articleView?id=basics_topics_records_overview.htm&type=5