Victor Font

Critical errors are PHP errors. Make sure everything including you PHP is up to date, and then run WordPress debug to find the error.

@jonathanenlared

Hi Jonathan,

Thanks for mentioning my article.

@utilisdesign00

If you need help assistance with advanced topis like encryption, please feel to reach out to me in the Formidable Masterminds Facebook group or on The Formidable Forms Community Forum. There are a lot of experienced volunteers willing to help sort things.

Formidable can access any table in the WordPress database. It requires custom code to use the global $wpdb object.

If you want help with Pro questions, ask them on the Formidable Community Forum or the Formidable Masterminds Facebook Group. Many of the community volunteers are happy to teach you how to solve a problem like this at no cost. You can find the links to the groups on my forum profile.

Have you posted about this problem on the Formidable Community Forum or in the Formidable Masterminds Facebook group?

I am a long-time Formidable Forms user and have answered questions in Formidable public forums for over a decade. I have never heard of Formidable losing the capability to save entries because of a bug in Formidable itself without tracking it to some sort of a server-related issue like out dated PHP version or OS component(s).

There are recommended checklists you can run through if you’re a person that enjoys problem solving with a little support from a mentor. These checklists are provided by experienced developers who have been there and done that and enjoy teaching others how to navigate the intricacies of the WordPress/Formidable Forms environment. These are the developers that you’ll find volunteering their time in both of the groups I mention in the opening sentence.

Both of these groups welcome all Formidable Forms users, regardless of license tier, to the friendliest Formidable Forms support communities that you’ll find anywhere. I can safely say this because I am moderator on the Formidable Forms Community Forum and the owner of the Formidable Masterminds Facebook group. Please feel free to join either or both. There’s a very large community of Formidable Forms users eager to help!

Here are their links:

Formidable Forms Community: https://connect.formidableforms.com/

Formidable Masterminds Facebook group: https://www.facebook.com/groups/formidablemasterminds

What you want to do is a common requirement. The Likert field is probably the best approach to satisfying your requirement.

I’m disappointed in your answer. I’m an experienced WordPress developer and have already run through these basic troubleshooting steps already. I wouldn’t have posted this if I found the answer. This answer is useless.

Post editor: WordPress Core block editor, not Gutenberg plugin.
Theme: Genesis Framework Child theme.

I rolled back all of the sites I manage that use Simple URLs to Nathan’s version. I’m not going to use Lasso.

Thanks anyway, but I’m closing this ticket.

FYI, the exact rule in the OWASP? ModSecurity CRS that broke Code Snippets is rules/REQUEST-949-BLOCKING-EVALUATION.conf. Deactivate this rule and Code Snippets works fine.

I found the problem! The Apache mod_security module was applying too much security. I disabled mod security and everything worked fine. A recent update to the OWASP? ModSecurity CRS broke WordPress. I’ll work with cPanel support to find out how to fix it.

An empty snippet saved the first time, then the 404 error.

<domain>/wp-admin/admin.php?page=edit-snippet&id=6

I’ve resaved permalinks, tested with PHP versions 7.4, 8.0, and 8.1.

All caching is deactivated.

I’ve rebuilt .htaccess from scratch.

Deactivated PHP-FPM, reactivated PHP-FPM.

I’ve even gone so far as to add rules to the WordFence firewall. Nothing is working to fix this.

As an FYI, I changed the memory limit on one of the sites to unlimited, then to 512M. The plugin will not save snippets with either memory limit set. It will not work on these sites.

I’ve been using Code Snippets for a long time on many sites. I recommend it to my clients and install it on every site I work on. There’s something definitely wrong.

The snippet in the video is one of your samples on a freshly loaded plugin. Out of the box, the plugin is not saving snippets on either of the two sites on which it’s installed. Nevertheless, bumping up memory is one of the first things I tried. This is a dedicated server. Both sites are running the latest versions of Apache 2.4, PHP 8.1, and PHP-FPM.

I found the PHP error that caused the “e is undefined”. If you look at line 8 in the image, the code has an extra semi-colon. The code reads:

global $wpdb;, $user_ID;

It should be:

global $wpdb, $user_ID;

For some reason, the syntax checker doesn’t know how to process this error.

Sure! Here it is…

Snippits Error Image

• This reply was modified 3 years, 11 months ago by Victor Font.