vicahto

Hello. Sorry I didn’t provide an update to this question all these while.

I did the conflict tests and IT DID NOT WORK. I had to continue with the lower version that was working. I eventually deleted the plugin and installed another membership plugin.

I really don’t know if they have fixed that issue in their recent updates because I am not using ultimate member, at least for now.

Due to the urgent nature of the situation, I had to downgrade the plugin (I’d already done that before I read your suggestions). I’ll install it on a sub-domain and conduct the conflict test because I don’t want any form or complication on my site for now.

Hope it will work on a sub-domain…

• This reply was modified 7 years, 9 months ago by vicahto.

Hello @ultimatemembersupport

Yes, I checked the permissions in Ultimate Member > User Roles > Edit User Role, even before I created this topic.

For Admin user, the option “Can edit other member accounts?” is turned ON, as well as all other necessary settings.

I’ll carryout the conflict test as you suggested and get back to you.

Thanks a bunch!!!