JoomUnited support

Hi, thanks for letting us know! You’re absolutely right.
We will it and update the plugin as soon as possible.

Hi there,

The WP Speed of Light plugin doesn’t currently have a specific option to clear the cache for a single post or page.

However, you can add a custom function to clear the cache for your specific EFB page. This can be done using the wpsol_purge_cache action hook.

I hope this helps!

Hi, I’m a developer of this plugin.

If you want to eliminate the cache function from this website, please follow these steps:

1. Open the file named wp-config.php.
2. If you find the line:define( 'WP_CACHE', true);
   Modify it to: define( 'WP_CACHE', false);
   Or you can simply remove the line.
3. Next, locate the file named advanced-cache.php in the /wp-content/ directory.
4. If this file exists, you can safely delete it since you’re not using the cache function.

I hope this information proves helpful to you!

Hello @lotfreeman,
We’ve tested the grades SEO in the classic editor and it seems to be working fine on our test website. Would it be possible for you to share some screenshots of the issue you’re facing on your website?
Thanks a lot!

Hi, thanks for contacting us.

How many posts do you have in the news block?
If it is not larger than 16 (4×4) then there is only one page in slider and arrow will not work.

Best regards,

Hi,

It’s very complicated for us to investigate this issue from the website frontend only even using advanced browser inspector tools. Could you please use our contact from our website (JoomUnited) to get in touch because I need additional information about the website, I can’t replicate the issue.

We will give you access to support, exceptionally. After doing it just share your ID here.

Cheers,

Hi, thanks for getting back to me with more information.
Maybe there is something wrong with your news block setting. Could you open the news block setting, check the parameters, and save it (even without any change)?
Regards,

Hi, could you update the plugin to the latest version?
If it still doesn’t work then send me a URL to the page where this problem can be seen?
Thanks,

Hi, could you drop a ticket at our ticket system directly? Our developer will investigate this problem deeper.

Hi, I don’t know why the plugin gives the wrong sitemap URL on your website. It works correctly on my WordPress site. Anyway, you shouldn’t copy the sitemap file to the root directory, just introduce to Google the correct sitemap url in the subdirectory.
Cheers,

Hi, thanks for your information. We will fix it in the next update.
Cheers,

Hi, there are some javascript errors on the page: https://www.perfectehond.nl/blogs/ , maybe it cause the news block not showing.
You can open devtools mode of Chrome browser then look at console tab to see errors.
Cheers,

Hi, I have looked at the page https://www.kingkongvn.com/transfers/hanoi-halong-rosa-limosine/ and see lightbox is working well on it. Can you check it again and provide more detail information about this issue?
Cheers,

Hi, you should check and ensure value of the WordPress address and Site address in the page Settings -> General are https://… . Many peoples forgot to update these settings after installed SSL.
Cheers,

Hi @pixelstuermer,
You should re-assign the thumbnails (after regenerated) to the Testimonial block to update new value for testimonial attributes.
Hope it help!