Vijay Hardaha

There is not Live chat on www.ads-software.com, it’s a open source community, and WordPress is open source software.

Although WordPress.com and www.ads-software.com are two different place.

if your website is hosted via WordPress.com then you contact reach wordpress.com contact using this link

https://wordpress.com/help/contact

Will you be able to share the website url to check please?

I am not sure what kind of issue you’re having with edit. if it’s related to Elementor then please contact on Elementor plugin support. If you can record screen video or share screenshot then it will help communtiy and plugin developers to resolve your issues quickly.

Looks like SSL issue, if your domain doesn’t have SSL then please use https:// not https:// also in site and home url use https://

You can check SSL on your domain here https://www.sslshopper.com/ssl-checker.html

If SSL is not available then please get SSL if you can, if not then use https:// only

what cause this problem? on admin-ajax.php?

You have blocked the request either via .htaccess or Apache configurtation.

I can’t tell where you have made changes, but seems you have done something wrong in configuration or 3rd party plugin did it for you.

The best option is to deactivate all plugins and switch to default theme, remove all the custom .htaccess and start debugging each plugin, theme and custom code.

This seems to access log, we need php error logs. Please check for error logs not for the access logs.

Ok, As you have built the header with elementor, so make sure you’re changing the phone number in both place, the mobile phone icon and desktop phone number both are different, if you’re changing thing only in one place then it won’t appear in second place automatically, make sure you change in both place.

Then you can try deactivating all the plugins using cli and switch to default theme.

Also, reset all the folder permissions to 755 and files permission to 644

Also, check make sure there is no .htaccess files inside wp-admin & wp-includes folder.

Please take backup of everything before doing all the changes.

If it’s just old install issue, then rename the wp-admin and wp-includes folder and upload the new folder from fresh WordPress zip.

Can you install another wordpress on a subdir and check if you still have same kind of issue in new install as well or it is just old install problem?

This code will be applied for product categories, product tags pages, the main shop page description won’t be affected by this code.

You need to add the code at the bottom of file.

Note: When you page the code, make sure the single quote are normal, sometimes when you copy paste the things quotes get changes and you’ll get error on site, so double check for quotes.

There is an extra ‘$’ before encryptedPayload word. that makes it variable that is undefined for sure.

Looks like you’re using CDN, I will suggest to purge your CDN cache then check if your issue is gone or not.

You can try this code to move the category description position.

remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 );
add_action( 'woocommerce_after_main_content', 'woocommerce_taxonomy_archive_description', 5 );

You’ll have to add this code into your child theme functions.php file, if you don’t have child theme then you can add in your main theme functions.php file.

Note: Don’t edit any php file using WordPress theme editor option, Make sure you edit files using FTP client and take the file backup before making any changes.

Can you please try the latest code from here, your code looks a bit different.

https://www.ads-software.com/support/article/htaccess/#basic-wp