skydivider

@aneherdes – did you ever get this resolved? I’m still struggling with this issue?

@aneherdes how did you finally resolve this?

@aneherdes – I’m on hostgator and having CF7 409 errors, but only when connecting to the site from certain nodes of our CDN (we used Quic CDN and Litespeed Cache). Where did you finally get to with your issue?

Nope – don’t use that plugin

@jasonlg @jugiii are you using Google Recaptcha v3? Have you tried turning it off temporarily to see if that resolves the issue?

This issue really seems to be tied to Recaptcha v3. If I disable recaptcha everything works. If I use recaptcha v3 with Quic CDN then the results are wildly inconsistent and I can’t find any pattern to the form failing.

@takayukister is there any way to get better logs or visibility or testing on recaptcha v3 causing problems? I think this is recaptcha, but I can’t tell for sure?

Are those 409 errors a sign of recaptcha failures?

Worked for me and I tested it just now. I’m having similar problems though with my site with wildly inconsistent behaviour with the contact form. It’s working sometimes and not others.

Are you using recaptcha v3? I am too and I’m starting to wonder if that is the source of the inconsistent behaviour

I’m using Burst Theme from Envato (which I know you have said is notorious), but we have used it for many years with no problems.

I have a number of other plugins like GeoIP and Wordfence.

However, I use Litespeed Cache and also their associated Quic.cloud CDN service. And that’s where the problem seems to occur. Only certain nodes on their CDN seem to have problems and it’s sporadic. I can connect to one node (e.g. Melbourne, Australia) and the form works fine, I connect to another node (e.g. Los Angeles) and I get the message that there was an Error sending a message and I see that tag appended to the return URL.

Then if I check the same node a few hours later, it might work again….then a few hours later and it doesn’t.

Disabling the Quic CDN seems to resolve the issue immediately though.

All of this is why I’m trying to see if I can get some more detailed logs from Contact Form 7 as to why/where the form is failing?

Thanks, @philsbury ! Missing the media query wrapper would be the, “I’m terrible at CSS” thing! Thanks for pointing that out. I just fixed the wrapper tags so age gate code was not inside the wrapper and everything looks fine now.

I wish every developer was a responsive and transparent as you @chriscct7

????

Yes – I’m getting notified by Google today that I should switch. What is the current status and position from Monster Insights on this?

@jaggana it’s pretty clear this is a gmail issue as it is affecting lots of users as shown on the gmail product forums thread I linked earlier. There are a couple of workarounds in the meantime listed in this thread while everyone waits to see if Google will fix this problem with their web client.

well…I can’t really even implement this if I want to by changing CF7 because it won’t allow me to use a different domain for the email than website domain as it claims that would be a spam risk. Not sure I agree with that logic since I’m routing email from my webhost to myself using my own gmail authentication accounts. There’s a slim chance that this is being caused by the way CF7 formats the mail, but I can’t figure out how to test that….

I think this might be a gmail bug…but not sure….we are discussing this issue over in this thread (which also links to the relevant discussion on the Gmail product forum thread).

https://www.ads-software.com/support/topic/reply-to-doesnt-work-anymore-in-gmail/