virtuellwerk
Forum Replies Created
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Forum: Plugins
In reply to: [canvasio3D Light] Problem UpgradeHello dacilbf,
have you already sent us this problem by e-mail before? If so, it should be solved. If not, please send me your purchase confirmation to: [email protected]
best regards, Canvasio3D Support
Forum: Plugins
In reply to: [canvasio3D Light] PHP Notice and errorsHello Jabe,
thank you for your helpful information.
We checked this Warnings in the details in a later update. But so far, a little bug fix should solve it.
Best Regards, Canvasio3D Support
Forum: Plugins
In reply to: [canvasio3D Light] Not compatible with PHP 8.0Hello Samuel,
thank you for your post. Please send us a URL to a test page, where Canvasio3D runs on your website and we try to checked it out: [email protected]
Beste Regards, Canvasio3D Support
Forum: Plugins
In reply to: [canvasio3D Light] Fatal error after the latest updateHello ghinmat,
thank you for your post.
The Fatal Error that you have send in your message shows, that this problem comes from the used WordPress Theme: “Cesis”. Maybe you have get also an update for this Theme, before this Error? So, please contact the developer from this Theme for the support.
Best Regards, Canvasio3D Support
Forum: Plugins
In reply to: [canvasio3D Light] Not compatible with PHP 8.0Hello Jabe,
thank you for your post.
Canvasio3D is now compatible with PHP 8.0 and above.
Best Regards
Canvasio3D TeamForum: Reviews
In reply to: [canvasio3D Light] Terrible UI and documentation, doesn’t workHello mutatron,
thank you for your comment ??
We have also a support page, but maybe it is also to terrible for you to use it, hm?
Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] Error outputHello fabeulous,
sorry for the late reply. (We do not visit this forum often).
If you like try the new version 2.0.1 where this problem should no longer occur.
Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] support the format .fbx with .tga TexturesHello p30on,
if you like, can you send us the zip-file with the model data for a test to:
Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] New update not working for meHello wffolkes,
we are glad that the last post was helpful.
Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] support the format .fbx with .tga TexturesHello @p30on,
thank you for your question.
If you like can you simple convert the .tga textures to .png. After that need you only to edit the .mtl file with a standard text editor like notepad and change the file endings from .tga to .png.
For example: map_Kd modelTexture.tga TO map_Kd modelTexture.png
Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] New update not working for meHello wffolkes,
thank you for your post.
We are sorry about the problem, but for us is it not possible to solve a problem like this per programming.
But maybe this plugins can help:
https://www.ads-software.com/plugins/remove-orphan-shortcodes/
https://www.ads-software.com/plugins/unused-shortcodes/Best Regards,
Canvasio3D SupportForum: Plugins
In reply to: [canvasio3D Light] Hide ObjPathHello boordan,
thank you for your question.
All data that send throw a browser can a user see or “debug” if he will. the only way to prevent this is to encrypt the streaming of data, which is only possible with video streaming.
Best Regards,
Canvasio3D ServiceForum: Plugins
In reply to: [canvasio3D Light] Width problem in twenty seventeenHello Gianluca,
sorry for the late answer, but we don’t often check this website of Wortpress.
Please use our formu page for support on: https://www.canvasio3d.com/forum/support-canvasio3d-light/
Best Regards,
Canvasio3D ServiceForum: Plugins
In reply to: [canvasio3D Light] Glitch in RatingsHello Jan,
again, thank you.
The little problem with the ratings has been removed. Now you can delete this topic if you like.